Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Johns Hopkins University
Skills you'll gain: Health Informatics, Health Technology, Health Systems, Health Policy, Health Care, Informatics, Healthcare Industry Knowledge, Clinical Informatics, Health Information Management and Medical Records, Health Information Management, Information Technology, Health Care Procedure and Regulation, Systems Analysis, Health Insurance Portability And Accountability Act (HIPAA) Compliance, System Requirements, Requirements Analysis, Interoperability, Data Literacy, Data Sharing, Technology Roadmaps
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Education Software and Technology, Microsoft Office
Beginner · Guided Project · Less Than 2 Hours

Cinematic Health
Skills you'll gain: Respiratory Care, Patient Communication, Respiratory Therapy, Patient Education And Counseling, Geriatrics, Hospice, Nursing and Patient Care, Chronic Diseases, Infection Control, Endocrinology, Patient-centered Care, Caregiving, Patient Safety, Clinical Nursing, Basic Patient Care, Nursing Care, Long Term Care, Cultural Sensitivity, Dignity in Care, Patient Observation
Beginner · Course · 1 - 3 Months

Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, AI Integrations, LLM Application, Retrieval-Augmented Generation, Generative AI, Artificial Intelligence, Frontend Integration, Quality Assurance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Dashboard Creation, Data Presentation, Data Integration, Heat Maps, Datamaps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Spatial Analysis, Geospatial Information and Technology, Data Mapping
Beginner · Guided Project · Less Than 2 Hours

University of Cape Town
Skills you'll gain: Disabilities, Visual Impairment Education, Developmental Disabilities, Special Education, Education and Training, Instructional Strategies, Student Support and Services, Teaching, Social Justice, Pedagogy, Differentiated Instruction, Instructional Design, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Curriculum Development, Working With Children, Child Welfare
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, Microsoft 365, Cloud Computing, Cloud Services, Cloud Management, Software As A Service, Technical Support and Services, Microsoft Office, Collaborative Software, Service Level Agreement, Billing, Office Administration, Hybrid Cloud Computing, Productivity Software, User Provisioning, System Monitoring, Billing & Invoicing, Cost Management, User Accounts
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Amazon S3, AWS SageMaker, Amazon Bedrock, AWS Identity and Access Management (IAM), Cloud Computing Architecture, Model Evaluation, Prompt Patterns, Generative AI, Generative AI Agents, Amazon Elastic Compute Cloud, Cloud Platforms, Amazon CloudWatch, Cloud Storage, Governance Risk Management and Compliance, Governance, AI Security, Cost Management, Risk Management, Team Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Agentic systems, Agentic Workflows, Human Computer Interaction, AI Personalization, Experience Design, UI/UX Strategy, Interaction Design, User Experience Design, User Experience, Responsible AI, Human Machine Interfaces, AI Product Strategy, Human Centered Design, Data Ethics, Artificial Intelligence, Automation, Human Factors, Risking, Machine Learning, Technology Strategies
Intermediate · Course · 3 - 6 Months

Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Geographic Information Systems, Geospatial Information and Technology, GIS Software, Geospatial Mapping, Spatial Data Analysis, Spatial Analysis, Global Positioning Systems, Data Analysis, Data Integration, Decision Support Systems
Intermediate · Course · 1 - 4 Weeks