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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    The Social and Technical Context of Health Informatics

    Skills you'll gain: Health Informatics, Health Technology, Health Systems, Health Policy, Health Care, Informatics, Healthcare Industry Knowledge, Clinical Informatics, Health Information Management and Medical Records, Health Information Management, Information Technology, Health Care Procedure and Regulation, Systems Analysis, Health Insurance Portability And Accountability Act (HIPAA) Compliance, System Requirements, Requirements Analysis, Interoperability, Data Literacy, Data Sharing, Technology Roadmaps

    4.3
    Rating, 4.3 out of 5 stars
    ·
    608 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Customer Support Data with Microsoft Excel

    Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing

    5
    Rating, 5 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    C

    Coursera

    Support for Visual Processing with Microsoft Word

    Skills you'll gain: Education Software and Technology, Microsoft Office

    4.4
    Rating, 4.4 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Cinematic Health

    Job Demand, Essential Technical Skills, & Dementia Care

    Skills you'll gain: Respiratory Care, Patient Communication, Respiratory Therapy, Patient Education And Counseling, Geriatrics, Hospice, Nursing and Patient Care, Chronic Diseases, Infection Control, Endocrinology, Patient-centered Care, Caregiving, Patient Safety, Clinical Nursing, Basic Patient Care, Nursing Care, Long Term Care, Cultural Sensitivity, Dignity in Care, Patient Observation

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Designing a Customer Support Chatbot Using Flowise

    Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, AI Integrations, LLM Application, Retrieval-Augmented Generation, Generative AI, Artificial Intelligence, Frontend Integration, Quality Assurance

    4.4
    Rating, 4.4 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Dashboards in Qlik Sense: Decision-Support Dashboards

    Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Dashboard Creation, Data Presentation, Data Integration, Heat Maps, Datamaps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Spatial Analysis, Geospatial Information and Technology, Data Mapping

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of Cape Town

    Disability Inclusion in Education: Building Systems of Support

    Skills you'll gain: Disabilities, Visual Impairment Education, Developmental Disabilities, Special Education, Education and Training, Instructional Strategies, Student Support and Services, Teaching, Social Justice, Pedagogy, Differentiated Instruction, Instructional Design, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Curriculum Development, Working With Children, Child Welfare

    4.9
    Rating, 4.9 out of 5 stars
    ·
    868 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    W

    Whizlabs

    Microsoft 365: Cloud Basics, Pricing, Licensing & Support

    Skills you'll gain: Cloud Deployment, Microsoft 365, Cloud Computing, Cloud Services, Cloud Management, Software As A Service, Technical Support and Services, Microsoft Office, Collaborative Software, Service Level Agreement, Billing, Office Administration, Hybrid Cloud Computing, Productivity Software, User Provisioning, System Monitoring, Billing & Invoicing, Cost Management, User Accounts

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS Core+: Technical Essentials for Team Managers

    Skills you'll gain: Prompt Engineering, Amazon S3, AWS SageMaker, Amazon Bedrock, AWS Identity and Access Management (IAM), Cloud Computing Architecture, Model Evaluation, Prompt Patterns, Generative AI, Generative AI Agents, Amazon Elastic Compute Cloud, Cloud Platforms, Amazon CloudWatch, Cloud Storage, Governance Risk Management and Compliance, Governance, AI Security, Cost Management, Risk Management, Team Management

    Beginner · Specialization · 3 - 6 Months

  • P

    Packt

    Designing Agentive Technology: AI for Human Support

    Skills you'll gain: Agentic systems, Agentic Workflows, Human Computer Interaction, AI Personalization, Experience Design, UI/UX Strategy, Interaction Design, User Experience Design, User Experience, Responsible AI, Human Machine Interfaces, AI Product Strategy, Human Centered Design, Data Ethics, Artificial Intelligence, Automation, Human Factors, Risking, Machine Learning, Technology Strategies

    Intermediate · Course · 3 - 6 Months

  • Status: Preview
    Preview
    C

    Coursera

    Assembling Audit-Ready Tax Support Packages

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    GIS Mastery: Spatial Data, Remote Sensing, Decision Support

    Skills you'll gain: Geographic Information Systems, Geospatial Information and Technology, GIS Software, Geospatial Mapping, Spatial Data Analysis, Spatial Analysis, Global Positioning Systems, Data Analysis, Data Integration, Decision Support Systems

    4.7
    Rating, 4.7 out of 5 stars
    ·
    25 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • The Social and Technical Context of Health Informatics: Johns Hopkins University
  • Create Customer Support Data with Microsoft Excel: Coursera
  • Support for Visual Processing with Microsoft Word: Coursera
  • Job Demand, Essential Technical Skills, & Dementia Care: Cinematic Health
  • Designing a Customer Support Chatbot Using Flowise: Coursera
  • Dashboards in Qlik Sense: Decision-Support Dashboards: Coursera
  • Disability Inclusion in Education: Building Systems of Support: University of Cape Town
  • Microsoft 365: Cloud Basics, Pricing, Licensing & Support: Whizlabs
  • AWS Core+: Technical Essentials for Team Managers: Whizlabs
  • Designing Agentive Technology: AI for Human Support: Packt

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