Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Web Development Tools, Web Design and Development, Web Design, Web Development, Front-End Web Development, Semantic Web, Integrated Development Environments
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: AI Product Strategy, Responsible AI, Data Ethics, AI Enablement, Artificial Intelligence, Machine Learning, Data Science, Deep Learning, Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Kafka, Database Design, Linux Commands, Data Warehousing, Bash (Scripting Language), Data Engineering, Database Administration, Data Pipelines, SQL, Database Management, Extract, Transform, Load, Apache Airflow, Database Architecture and Administration, Shell Script, IBM DB2, Data Store, Relational Databases, Jupyter, Generative AI, Data Security
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, Systems Administration, IT Infrastructure, Network Security, Operating System Administration, Cybersecurity, Network Architecture, Lightweight Directory Access Protocols, TCP/IP, Security Awareness, Desktop Support, Active Directory, File Systems, Technical Support, OS Process Management, Computer Hardware, Microsoft Windows, Software Installation
Beginner · Professional Certificate · 3 - 6 Months

Berklee
Skills you'll gain: Music Theory, File Management, Music, Music Performance, Musical Composition, Instrumental Music, Editing, Self-Awareness, Performing Arts, digital literacy, Technical Support, Creativity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
Beginner · Course · 1 - 3 Months

Skills you'll gain: NoSQL, Apache Kafka, Database Design, Linux Commands, Data Warehousing, Bash (Scripting Language), Apache Hadoop, Apache Spark, MongoDB, Database Administration, Data Pipelines, SQL, IBM Cognos Analytics, Extract, Transform, Load, Jupyter, Generative AI, Professional Networking, Python Programming, Data Analysis, Data Science
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Convolutional Neural Networks, Applied Machine Learning, Supervised Learning, Recurrent Neural Networks (RNNs), Machine Learning, Python Programming, Linear Algebra, Performance Tuning, Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, HTML and CSS, JSON, React.js, Jest (JavaScript Testing Framework), Hypertext Markup Language (HTML), Javascript, Bootstrap (Front-End Framework), Ajax, Web Design, Web Development Tools, Web Design and Development, Cascading Style Sheets (CSS), Web Components, UI Components, Web Development, Front-End Web Development, Mobile Development, JavaScript Frameworks, Test Case
Beginner · Specialization · 3 - 6 Months

University of Virginia Darden School Foundation
Skills you'll gain: Cloud Deployment, Digital Transformation, Business Strategy, Competitive Analysis, Cloud Computing Architecture, Data Wrangling, Cloud Services, Business Transformation, Cloud Infrastructure, Big Data, Generative AI, Cloud Storage, Data Analysis, Responsible AI, Cloud Computing, Statistical Analysis, Data Cleansing, Apache Hadoop, Cloud Security, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Open Web Application Security Project (OWASP), OpenShift, CI/CD, Linux Commands, Bash (Scripting Language), Cloud Deployment, Serverless Computing, Software Development Life Cycle, Agile Software Development, Test Driven Development (TDD), GitHub, Containerization, Continuous Integration, Cloud-Native Computing, DevOps, Jupyter, Grafana, Flask (Web Framework), Software Engineering, Application Development
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Restful API, Application Programming Interface (API), Node.JS, Software Documentation, Web Services, Middleware, Authentications, JSON, Web Frameworks, Server Side, Web Applications, Back-End Web Development, Authorization (Computing)
Mixed · Course · 1 - 4 Weeks