• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • L

    L&T EduTech

    Advanced Study of Protection Schemes and Switchgear

    Skills you'll gain: Electrical Substation, Electric Power Systems, High Voltage, Electrical Systems, Electrical Power, Electrical Equipment, Electrical Safety, Electrical Engineering, Control Systems, Automation Engineering, Artificial Neural Networks

    ★ 4.5 (35) · Mixed · Course · 1 - 3 Months

  • G

    Google Cloud

    Gemini in BigQuery

    Skills you'll gain: Gemini, Google Gemini, Retrieval-Augmented Generation, Embeddings, Generative AI, Predictive Modeling, Vector Databases, Google Cloud Platform, Big Data, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, SQL, Query Languages, Data Wrangling, Python Programming, Data Preprocessing, Customer Relationship Management (CRM) Software, Machine Learning

    ★ 4.6 (10) · Beginner · Specialization · 1 - 4 Weeks

  • P

    Packt

    PMI Agile Certified Practitioner (PMI-ACP)

    Skills you'll gain: Agile Project Management, Sprint Retrospectives, Scaled Agile Framework, Agile Methodology, Leadership Studies, Project Risk Management, Emotional Intelligence, Team Management, Risk Management, Agile Software Development, Agile Product Development, Team Performance Management, Team Leadership, User Story, Leadership and Management, Initiative and Leadership, Employee Coaching, Kanban Principles, Project Management Institute (PMI) Methodology, Prioritization

    ★ 4.6 (18) · Intermediate · Specialization · 1 - 3 Months

  • T

    The State University of New York

    Mastering Remote Work and Online Study in U.S. in the post-COVID Era

    Skills you'll gain: Professional Development, Professionalism, Business Ethics, Intercultural Competence, Strong Work Ethic, Telecommuting, Cultural Diversity, Personal Development, Overcoming Obstacles, Learning Management Systems, Cultural Sensitivity, Education Software and Technology, Collaboration, Goal Setting, Teamwork, Problem Solving, Adaptability, Higher Education, digital literacy, Communication

    ★ 4.2 (16) · Beginner · Course · 1 - 3 Months

  • P

    Politecnico di Milano

    Platform Thinking: designing a Platform

    Skills you'll gain: Systems Thinking, Innovation, Product Development, Entrepreneurship, Strategic Thinking, Computing Platforms, New Business Development, Business Strategies, Business Modeling, Growth Strategies, Business Transformation, Target Market, Customer Analysis, Value Propositions, Case Studies

    ★ 4.7 (19) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Prácticas efectivas de marketing usando Facebook Messenger

    Skills you'll gain: Facebook, Web Presence, Social Media Marketing, Social Media, Social Media Management, Customer Inquiries, Social Media Content, Customer Service, Customer experience improvement, Marketing Automation, Marketing, Marketing Communications, Content Development and Management, User Accounts, Administration, Business Administration

    ★ 4.9 (10) · Beginner · Guided Project · Less Than 2 Hours

  • P

    Pontificia Universidad Católica del Perú

    Behavioral Design

    Skills you'll gain: Behavioral Economics, Behavior Management, Experience Design, Consumer Behaviour, Economics, Social Sciences, Design and Product, Decision Making, Ethical Standards And Conduct, Business Ethics, Social Impact, Influencing

    ★ 5 (26) · Beginner · Course · 1 - 4 Weeks

  • H

    HubSpot Academy

    Lead Management with HubSpot

    Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Prospecting and Qualification, Sales Development, Sales Process, Email Marketing, Customer Acquisition Management, Customer Relationship Management (CRM) Software, Marketing Automation, Management Reporting, Workflow Management, Prioritization, Performance Reporting, Performance Metric, Process Mapping, Dashboard, Service Level Agreement, Performance Measurement, Business Reporting

    ★ 3.6 (7) · Beginner · Course · 1 - 3 Months

  • L

    LearnKartS

    Advanced Kubernetes

    Skills you'll gain: Kubernetes, Application Deployment, Cloud-Native Computing, Cloud Deployment, IT Automation, Containerization, Scalability, Devops Tools, Configuration Management, DevOps, Application Lifecycle Management, System Configuration, Security Controls, Memory Management, Data Persistence

    ★ 4.1 (20) · Intermediate · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Applied Scrum for Agile Project Management

    Skills you'll gain: Agile Project Management, Scrum (Software Development), Sprint Planning, Scaled Agile Framework, Sprint Retrospectives, Agile Software Development, Agile Methodology, Team Management, Project Management Institute (PMI) Methodology, Agile Product Development, Team Building, Backlogs, Kanban Principles, Project Management, Planning, User Story, Lean Methodologies, Continuous Delivery, Risk Management Framework, Product Management

    ★ 4.5 (34) · Beginner · Course · 1 - 3 Months

  • U

    Universidad Nacional de Colombia

    Ciencia de datos energéticos

    Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Electrical Systems, Time Series Analysis and Forecasting, Data-Driven Decision-Making, Data Mining, Data Science, Statistical Methods, Python Programming, Data Processing, Applied Machine Learning, Computer Programming, Data Preprocessing, Data Visualization Software, Advanced Analytics, Classification And Regression Tree (CART), Model Evaluation, Artificial Neural Networks

    ★ 4.9 (34) · Intermediate · Course · 1 - 3 Months

  • U

    University of Michigan

    GenAI in Business: Planning Framework for Implementation

    Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Data Integration, Business Analysis, Data Quality, Technology Roadmaps, Business Solutions, Business Transformation, Business Strategy, Stakeholder Communications, Process Analysis, Decision Making, Stakeholder Engagement

    ★ 4.8 (34) · Beginner · Course · 1 - 4 Weeks

1…172173174…349

In summary, here are 10 of our most popular customer success courses

  • Advanced Study of Protection Schemes and Switchgear: L&T EduTech
  • Gemini in BigQuery: Google Cloud
  • PMI Agile Certified Practitioner (PMI-ACP): Packt
  • Mastering Remote Work and Online Study in U.S. in the post-COVID Era: The State University of New York
  • Platform Thinking: designing a Platform: Politecnico di Milano
  • Prácticas efectivas de marketing usando Facebook Messenger: Coursera
  • Behavioral Design: Pontificia Universidad Católica del Perú
  • Lead Management with HubSpot: HubSpot Academy
  • Advanced Kubernetes: LearnKartS
  • Applied Scrum for Agile Project Management: University of Maryland, College Park

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok