Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado System
Skills you'll gain: Extract, Transform, Load, Data Modeling, Clinical Data Management, Database Design, Data Mapping, Data Dictionary, Data Quality, Data Transformation, Data Integrity, Data Validation, Data Integration, Health Informatics, Relational Databases, SQL, Query Languages
★ 4.2 (67) · Intermediate · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Calendar Management, Google Workspace, Setting Appointments, Event Management, Scheduling, Collaborative Software, Business Software, Business Solutions
★ 4.6 (62) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
★ 4.5 (42) · Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Quantum computing, Public Key Cryptography Standards (PKCS), Cryptography, Data Structures, Cryptographic Protocols, Algorithms, Encryption, Theoretical Computer Science, Computer Science, Programming Principles, Mathematical Software, Advanced Mathematics
★ 4.6 (69) · Advanced · Course · 1 - 4 Weeks

Novartis
Skills you'll gain: Drug Development, Pharmaceuticals, Pre-Clinical Development, Pharmacology, Biochemical Assays, Laboratory Research, Biochemistry, Verification And Validation, Chemistry, Molecular Biology
★ 4.9 (39) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Timelines, Brainstorming, Ideation, Project Schedules, Product Design, Design Thinking, Persona Development, Action Oriented, User Centered Design, Teamwork, Collaborative Software, Collaboration, Team Oriented
★ 4.4 (86) · Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Financial Modeling, Variance Analysis, Key Performance Indicators (KPIs), Bookkeeping, Financial Forecasting, Revenue Forecasting, Budget Management, Financial Statement Analysis, Business Reporting, Performance Reporting, Financial Auditing, Capital Budgeting, Financial Controls, Financial Reporting, Operating Budget, Financial Analysis, Report Writing, Process Improvement, Banking Services, Financial Data
★ 4.2 (6) · Intermediate · Specialization · 3 - 6 Months

Illinois Tech
Skills you'll gain: Operating System Administration, Microsoft Windows, Operating Systems, System Configuration, Firewall, Linux Administration, Linux, System Monitoring, File Systems, System Support, Event Monitoring, Authorization (Computing), File Management, Network Security, Data Security
★ 4.8 (27) · Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LangChain, LLM Application, Tool Calling, ChatGPT, Large Language Modeling, Generative AI Agents, Application Development, Python Programming
★ 4.7 (128) · Intermediate · Project · Less Than 2 Hours

Skills you'll gain: User Accounts, Collaborative Software, Telecommuting, Telecommunications
★ 4.1 (26) · Beginner · Guided Project · Less Than 2 Hours

University of Washington
Skills you'll gain: Mergers & Acquisitions, Legal Strategy, Commercial Laws, Governance, Legal Support, Legal Risk, Case Law, Corporate Finance, Civil Law, Equities, Organizational Structure, Analysis, Registration, Business, Law, Regulation, and Compliance
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Scientific Methods, Science and Research, Critical Thinking, Bayesian Statistics, General Science and Research, Research, Analytical Skills, Research Design, Research Methodologies, Statistical Methods, Probability, Probability & Statistics
★ 4.9 (43) · Beginner · Course · 1 - 3 Months