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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    U

    UiPath

    Step into RPA

    Skills you'll gain: Robotic Process Automation, Web Scraping, Business Process Automation, Automation, Data Import/Export, Microsoft Excel, Workflow Management, User Interface (UI)

    4
    Rating, 4 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    U

    Universitat de Barcelona

    THINK GLOBAL: TEACHERS TRAINING COURSE (IDP-ICE)

    Skills you'll gain: Education and Training, Intercultural Competence, Culture, Teaching, Training Programs, Cultural Diversity, Curriculum Planning, Instructional Strategies, Student Engagement, Research, Research Methodologies, International Relations, Student-Centred Learning, Pedagogy, Differentiated Instruction, Diversity Awareness, Sustainable Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    157 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Gestión del análisis de datos

    Skills you'll gain: Exploratory Data Analysis, Data-Driven Decision-Making, Data Analysis, Data Management, Analytical Skills, Statistical Inference, Team Management, Statistical Modeling, Strategic Decision-Making, Data Presentation, Statistics, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    103 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    ITSM Foundations: Optimizing IT Service Management

    Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Learn to Teach Java: Inheritance and Recursion

    Skills you'll gain: Java Programming, Java, Pedagogy, Debugging, Object Oriented Programming (OOP), Computer Programming, Computational Thinking, Cultural Responsiveness, Integrated Development Environments, Algorithms

    4.7
    Rating, 4.7 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Predictive Modeling and Transforming Clinical Practice

    Skills you'll gain: Predictive Modeling, Clinical Data Management, Clinical Informatics, Intensive Care Unit, Risk Modeling, Predictive Analytics, Clinical Practices, Decision Support Systems, Applied Machine Learning, Health Informatics, Qualitative Research, Data Analysis

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Pentesting Fundamentals for Beginners

    Skills you'll gain: Vulnerability Scanning, Penetration Testing, MITRE ATT&CK Framework, Metasploit, Vulnerability Assessments, Security Testing, Open Web Application Security Project (OWASP), Cyber Security Assessment, Exploitation techniques, Virtual Machines, Technical Documentation, Microsoft Windows, Windows PowerShell, Linux Commands, Command-Line Interface, Software Installation

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Understanding Large Language Models in Business

    Skills you'll gain: Large Language Modeling, LLM Application, Trend Analysis, Real Time Data, Analytics, OpenAI, Business Marketing, Program Development, Business Strategy, Generative AI, ChatGPT, Technology Roadmaps, Market Trend, Artificial Intelligence and Machine Learning (AI/ML), MarTech, Artificial Neural Networks, Content Marketing, Customer experience improvement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Maximizing the Generative AI Value

    Skills you'll gain: Generative AI, Responsible AI, Return On Investment, Data Ethics, Artificial Intelligence, Business Solutions, Business Process Automation, Operational Efficiency, Automation, Innovation, Business Strategies, Process Optimization, Performance Measurement, Performance Metric, Content Creation, Business Ethics, Product Design, Customer Support

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Advanced ITSM with ServiceNow: Optimizing IT Operations

    Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Macquarie University

    Cyber Security: Data, Privacy and AI Security

    Skills you'll gain: Responsible AI, Information Privacy, Personally Identifiable Information, Data Security, Threat Detection, Threat Modeling, Vulnerability Assessments, Data Governance, Data Management, Cyber Security Strategy, Data Integrity, Data Loss Prevention, Cloud Security, Cybersecurity, Security Awareness, Artificial Intelligence and Machine Learning (AI/ML), Security Management, Security Controls, Cyber Operations, Data Science

    4
    Rating, 4 out of 5 stars
    ·
    12 reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    How To Set Up Project Sites and Spaces with Confluence

    Skills you'll gain: Collaborative Software, Intranet, Project Documentation, Organizational Skills, Team Oriented, Document Management, Content Management Systems, Collaboration, Productivity Software, Knowledge Transfer, Content Development and Management, Information Architecture, Data Management, Content Creation, Cloud Platforms

    4.1
    Rating, 4.1 out of 5 stars
    ·
    38 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular technical support courses

  • Step into RPA: UiPath
  • THINK GLOBAL: TEACHERS TRAINING COURSE (IDP-ICE): Universitat de Barcelona
  • Gestión del análisis de datos: Johns Hopkins University
  • ITSM Foundations: Optimizing IT Service Management: Coursera
  • Learn to Teach Java: Inheritance and Recursion: University of California San Diego
  • Predictive Modeling and Transforming Clinical Practice: University of Colorado System
  • Pentesting Fundamentals for Beginners: Packt
  • Understanding Large Language Models in Business: Coursera
  • Maximizing the Generative AI Value: Coursera
  • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera

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