Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Prompt Engineering, Large Language Modeling, Retrieval-Augmented Generation, Generative AI Agents, Generative AI, Microsoft Azure, LLM Application, Artificial Intelligence, AI Orchestration, Agentic Workflows, OpenAI, OpenAI API, AI Workflows, Natural Language Processing, Microsoft Development Tools, Computer Vision, AI Integrations, Image Analysis, Agentic systems, Model Deployment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Classification And Regression Tree (CART), Dashboard Creation, Dashboard, Decision Intelligence, Descriptive Statistics, Root Cause Analysis, Data Analysis, Predictive Modeling, Advanced Analytics, Tableau Software, Scikit Learn (Machine Learning Library), Model Deployment, Artificial Intelligence and Machine Learning (AI/ML), Natural Language Processing, Apache Spark, Keras (Neural Network Library), Retrieval-Augmented Generation, Reinforcement Learning, Apache Kafka, SQL
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Workflow Management, IT Automation, Business Process Automation, AI Enablement, AI literacy, Scripting, AI Workflows, Automation, AI Integrations, Document Management, Collaborative Software, Generative AI, Artificial Intelligence, Data Entry, Application Programming Interface (API), Restful API
Intermediate · Course · 3 - 6 Months

The George Washington University
Skills you'll gain: Patient Safety, Clinical Leadership, Health Technology, Health Informatics, Health Care Administration, Continuous Quality Improvement (CQI), Safety Assurance, Health Policy, Healthcare Industry Knowledge, Health Care, Healthcare Ethics, Job Safety Analysis, Organizational Change, Change Management, Systems Of Measurement
★ 4.8 (1.5K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Outbound Calls, Telemarketing, Customer Communications Management, Lead Generation, Direct Marketing, Telephone Skills, Phone Sales, Call Center Experience, Regulatory Compliance, Compliance Training, Telecommunications, Compliance Management, Legal Risk, General Sales Practices, Informed Consent, Law, Regulation, and Compliance, Compliance Reporting, Regulatory Requirements, Record Keeping, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Analysis, Stakeholder Engagement, Stakeholder Management, Agile Project Management, Stakeholder Communications, Agile Methodology, Project Coordination, Project Management Institute (PMI) Methodology, Project Management, Risk Management, Project Risk Management, Resource Allocation, Cost Management, Communication Strategies
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Ggplot2, Software Documentation, Open Source Technology, R (Software), Plot (Graphics), Tidyverse (R Package), Package and Software Management, Web Scraping, Data Manipulation, Data Visualization Software, Leaflet (Software), R Programming, Data Wrangling, Data Visualization, Data Preprocessing, Technical Documentation, Visualization (Computer Graphics), Unit Testing, Object Oriented Programming (OOP), Object Oriented Design
★ 4.2 (1.5K) · Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Identity and Access Management, Prompt Engineering, Cloud Infrastructure, Google App Engine, Google Cloud Platform, Prompt Engineering Tools, Containerization, CI/CD, Kubernetes, Microservices, Generative AI, Application Deployment, Cloud Computing, Cloud Deployment, Site Reliability Engineering, Cloud-Native Computing, Terraform, Infrastructure As A Service (IaaS), Data Storage Technologies, Cloud Security
★ 4.5 (888) · Intermediate · Specialization · 3 - 6 Months

Corporate Finance Institute
Skills you'll gain: Microsoft PowerPoint, Presentations, Oral Expression, Sales Presentations, Verbal Communication Skills, Productivity Software, Financial Analysis, Private Equity, Investment Banking, Microsoft Office, Finance
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Responsible AI, Data Ethics, Risking, AI Enablement, Business Priorities, Generative AI Agents, LLM Application, No-Code Development, Governance, Artificial Intelligence, Large Language Modeling, Generative AI, AI Workflows, Needs Assessment, Return On Investment, Feasibility Studies, Agentic systems, Case Studies, Data Quality
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Oral Expression, Active Listening, Verbal Communication Skills, Discussion Facilitation, Interviewing Skills, Oral Comprehension, Teamwork, Communication, Communication Strategies, Greeting Customers, Interpersonal Communications, Corporate Communications, Collaboration, Business Communication, Professionalism, Rapport Building, Non-Verbal Communication, Assertiveness
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Derivatives, Futures Exchange, Financial Trading, Financial Market, Risk Modeling, Market Analysis, Portfolio Risk, Risk Management, Financial Systems, Securities Trading, Capital Markets, Securities (Finance), Market Dynamics, Risk Control, Hedge Accounting, Risk Mitigation, Market Data, International Finance, Investments, Finance
Beginner · Specialization · 3 - 6 Months