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  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • M

    Microsoft

    Customer Data, Analytics, and Segmentation

    Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Data Maintenance, Sales Prospecting, Prospecting and Qualification, Customer Data Management, Customer Engagement, AI Personalization, Advanced Analytics, Analytics, Personalized Service, Data Integrity

    ★ 3.5 (8) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Competitive Analysis and Strategy

    Skills you'll gain: Competitive Analysis, Product Strategy, Competitive Intelligence, Market Analysis, Data-Driven Decision-Making, Product Knowledge, Product Management, Business Strategy, Strategic Thinking, Market Research, Strategic Decision-Making, Business Analysis, Company, Product, and Service Knowledge, Gap Analysis, Market Dynamics

    Beginner · Course · 1 - 4 Weeks

  • S

    SkillUp

    Customer Identification Program - US

    Skills you'll gain: Compliance Training, Regulatory Compliance, Financial Regulation, Personally Identifiable Information, Workflow Management, Fraud detection, Financial Controls, Standard Operating Procedure, Event Monitoring, Data Validation, Financial Systems, Data Collection, Finance

    Beginner · Course · 1 - 4 Weeks

  • I

    Immersify

    Interactive 3D Anatomy & Physiology: A Gamified Experience

    Skills you'll gain: Respiration, Human Musculoskeletal System, Cardiology, Blood Pressure, Respiratory Care, Respiratory Therapy, Pulmonology, Capillary, Hemodynamics, Clinical Practices, Cell Biology, Physiology, Anatomy, Endocrinology, Diagnostic Tests, Patient Evaluation, Nephrology, Orthopedics, Cardiac Dysrhythmia, Interactive Learning

    ★ 4.6 (74) · Beginner · Specialization · 3 - 6 Months

  • E

    EDUCBA

    Leadership and Business Strategy

    Skills you'll gain: Plan Execution, Team Leadership, Business Strategy, Performance Measurement, Creative Thinking, Leadership Studies, Creativity, Leadership and Management, Business Strategies, Team Performance Management, Management Training And Development, Innovation, Strategic Planning, Organizational Strategy, Team Management, Emotional Intelligence, Organizational Leadership, Culture Transformation, Competitive Analysis, Strategic Leadership

    Beginner · Specialization · 3 - 6 Months

  • N

    Northeastern University

    User Experience Design and Testing Part 1

    Skills you'll gain: UI/UX Strategy, Experience Design, Design Strategies, Design Elements And Principles, Storyboarding

    Mixed · Course · 1 - 3 Months

  • U

    University of Colorado System

    Customer Data Analytics for Marketers

    Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Probability & Statistics, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Statistical Hypothesis Testing, Customer Insights, Analytical Skills, Customer Analysis, Customer Retention, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Statistical Visualization, Statistical Modeling, Predictive Analytics, Descriptive Analytics

    ★ 4.9 (12) · Intermediate · Course · 1 - 4 Weeks

  • K

    Kennesaw State University

    Customer Centricity with Professor Jagdish Sheth

    Skills you'll gain: Customer Retention, Trustworthiness, Loyalty Programs, Social Impact, Expectation Management, Brand Loyalty, Customer Advocacy, Corporate Sustainability, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Customer Engagement, Sustainable Development, Customer Analysis, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Business Strategy, Business, Marketing

    ★ 4.7 (104) · Beginner · Specialization · 1 - 3 Months

  • E

    EDUCBA

    Email & Digital Marketing Strategy

    Skills you'll gain: Email Marketing, Advertising Campaigns, Email Automation, Marketing Automation, Web Presence, Target Audience, Campaign Planning, Digital Marketing, Campaign Management, Driving engagement, Search Engine Optimization, Customer Engagement, Online Advertising, Direct Marketing, Social Media Marketing, Marketing Strategies, Digital Brand Strategy, Marketing Strategy and Techniques, Web Analytics and SEO, Digital Marketing Campaigns

    Beginner · Specialization · 1 - 3 Months

  • J

    Johns Hopkins University

    Strategy and Implementation

    Skills you'll gain: Smart Goals, Competitive Analysis, Goal Setting, Prioritization, Strategic Prioritization, Risk Analysis, Productivity, Project Management, Strategic Planning, Plan Execution, Project Implementation, Project Risk Management, Business Priorities, Program Implementation, Organizational Strategy, Risk Mitigation, Project Coordination, Risk Management, Business Strategy, Time Management

    Beginner · Course · 1 - 4 Weeks

  • R

    Rutgers the State University of New Jersey

    Supply Chain Management Strategy

    Skills you'll gain: Strategic Sourcing, Demand Planning, Procurement, Supplier Relationship Management, Supply Chain, Supply Chain Planning, Supplier Management, Operational Efficiency, Process Improvement, Supply Chain Management, Operations Management, Presentations, Operations, Logistics Management, Logistics, Strategic Communication, Forecasting

    ★ 4.8 (1.2K) · Mixed · Course · 1 - 3 Months

  • C

    Coursera

    GenAI for Customer Service Teams

    Skills you'll gain: Responsible AI, Team Building, Generative AI, Customer experience improvement, Automation, Data Ethics, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Customer Data Management, Business Ethics, Information Privacy

    Beginner · Course · 1 - 4 Weeks

1…181920…834

In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • Customer Data, Analytics, and Segmentation: Microsoft
  • Competitive Analysis and Strategy: Coursera
  • Customer Identification Program - US: SkillUp
  • Interactive 3D Anatomy & Physiology: A Gamified Experience: Immersify
  • Leadership and Business Strategy: EDUCBA
  • User Experience Design and Testing Part 1: Northeastern University
  • Customer Data Analytics for Marketers: University of Colorado System
  • Customer Centricity with Professor Jagdish Sheth: Kennesaw State University
  • Email & Digital Marketing Strategy: EDUCBA
  • Strategy and Implementation: Johns Hopkins University

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