
Skills you'll gain: Journey Mapping, User Interface (UI), User Experience, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, User Experience Design, Experience Design, User Centered Design, Human Centered Design
★ 4.8 (10) · Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Storytelling, Creative Thinking, Brainstorming, Creativity, Self-Awareness, Culture, Cultural Diversity, Personal Development, Multimedia, Media and Communications, Communication, Leadership
★ 3.7 (6) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vendor Management, Hospitality Services, Hospitality, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Performance Measurement, Hotel And Restaurant Management, Business Process, Business Process Management, Hotel Operations, Process Optimization, Creative Problem-Solving, Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Communication Strategies
★ 5 (9) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Organizational Leadership, Leadership, Conflict Management, Organizational Change, Team Leadership, Strategic Leadership, Team Building, AI Enablement, Decision Intelligence, Leadership Development, Team Collaboration, Leadership and Management, Change Management, AI Integrations, Strategic Decision-Making, AI literacy, Stakeholder Engagement, Ethical Standards And Conduct, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Business Software, Sales Enablement, Sales Pipelines, Sales Management, Sales, Sales Strategy, Automation, Business Process Automation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Remote Access Systems, Network Troubleshooting, Network Administration, Virtual Private Networks (VPN), Hardening, Network Support, TCP/IP, Cybersecurity, Human Factors (Security), Technical Support and Services, Computer Networking, Hardware Troubleshooting, Network Performance Management, Command-Line Interface, Wireless Networks, Networking Hardware
★ 4.6 (7) · Advanced · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
★ 4.8 (24) · Beginner · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Oral Expression, Concision, Verbal Communication Skills, Public Speaking, Media and Communications, Interviewing Skills, Public Relations, Communication, Research, Communication Strategies, Discussion Facilitation, Interpersonal Communications, Rapport Building, General Networking
Beginner · Course · 1 - 3 Months

Skills you'll gain: QuickBooks (Accounting Software), Reconciliation, Month End Closing, Transaction Processing, Accruals, Accounting Software, Depreciation, Accrual Accounting, Bookkeeping, Accounting, General Accounting, Accounting Records, Standard Accounting Practices, Cash Handling, Small Business Accounting, Accounting Systems, Accounting and Finance Software, Data Entry, Account Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Relationship Building, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making
★ 4.2 (13) · Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Financial Modeling, Investment Banking, Financial Statement Analysis, Financial Statements, Financial Data, Financial Analysis, Finance, Business Valuation, Cash Flows, Mergers & Acquisitions, Financial Forecasting, Analysis, Cash Flow Forecasting, Capital Markets, Corporate Finance, Benchmarking, Equities
Intermediate · Course · 1 - 4 Weeks

University of California, Santa Barbara
Skills you'll gain: Compensation Analysis, Compensation Management, Human Resources, Human Resource Management, Human Resource Policies, Labor Compliance, Labor Law, Civil Law, Human Resources Management and Planning, HR Tech, Record Keeping, Legal Risk, Law, Regulation, and Compliance, Disciplinary Procedures, Accountability Frameworks, Compensation and Benefits, Accountability, Investigation, Diversity Awareness, Diversity and Inclusion
Beginner · Course · 1 - 4 Weeks