
Coursera
Skills you'll gain: Event Marketing, Marketing Design, Canva (Software), Marketing Materials, A/B Testing, Campaign Planning, Promotional Materials, Promotions and Campaigns, Design Strategies, Campaign Management, Logo Design, Data-Driven Marketing, Email Marketing, Cross-Channel Marketing, Content Performance Analysis, Social Media Campaigns, Branding, Drive Engagement, Driving engagement, Experience Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Quality Improvement, Organizational Change, Service Management, Customer experience improvement, Culture Transformation, Public Administration, Organizational Strategy, Public Policies, Case Studies, Strategic Thinking, Organizational Leadership, Technology Strategies
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: No-Code Development, Experience Design, Application Development, User Experience, User Interface (UI), Data Modeling, User Interface (UI) Design, Sprint Retrospectives, Product Lifecycle Management, Driving engagement, Service Recovery, Digital Transformation, Application Design, Drive Engagement, Computing Platforms, Data Store, User Feedback, Customer Engagement, Solution Delivery, Product Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Integration, Excel Formulas, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Model Training, AI Personalization, AI Integrations, Data Integration, Google Cloud Platform, MLOps (Machine Learning Operations), Data Collection, Data Import/Export, Model Deployment, Model Evaluation, Continuous Monitoring, Application Programming Interface (API)
Advanced · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Exploratory Data Analysis, Customer Analysis, Market Analysis, Marketing Analytics, Customer Insights, Big Data, Data Mining, Analytics, Target Market, Data Analysis, Target Audience, R Programming, R (Software), Unsupervised Learning, Data-Driven Decision-Making, Machine Learning Algorithms, Descriptive Statistics, Statistical Modeling, Data Strategy, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Integrated Marketing Communications, Digital Analysis, Marketing Strategies, Digital Marketing, Consumer Behaviour, Customer Analysis, Data-Driven Marketing, Strategic Marketing, Digital Marketing Campaigns, Digital Marketing Tools, Journey Mapping, Persona Development, Target Market, Target Audience, Decision Making
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: User Story, User Experience, System Requirements, Functional Requirement, User Interface and User Experience (UI/UX) Design, User Requirements Documents, User Research, Functional Specification, Requirements Analysis, Human Centered Design, Software Documentation, Requirements Elicitation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI powered creativity, Prompt Engineering Tools, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, AI Integrations, Data Science, Machine Learning Methods
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, User Interface (UI), Design Thinking, User Interface (UI) Design, Persona (User Experience), User Acceptance Testing (UAT), Visual Storytelling, User Experience
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Containerization, Restful API, Event-Driven Programming, DevOps, Data Integration, z/OS, Solution Architecture, Cloud Applications, Enterprise Architecture, IBM Cloud, Cloud-Based Integration, Application Lifecycle Management, Cloud-Native Computing, Application Design, Systems Integration, Hybrid Cloud Computing, Software Architecture, Application Programming Interface (API), Mainframe Computing
Beginner · Course · 1 - 3 Months
Skills you'll gain: Sales Operations, Generative AI Agents, HubSpot CRM, Customer Relationship Management (CRM) Software, Salesforce, Sales Process, Business Workflow Analysis, Business Process Automation, Customer Relationship Management, Lead Generation, General Sales Practices, Workflow Management, Agentic Workflows, Process Analysis, Sales, Automation, Data Entry, Agentic systems, Systems Integration, Data Management
Intermediate · Course · 1 - 4 Weeks