Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Packt
Skills you'll gain: Constructive Feedback, Communication, Business Communication, Interpersonal Communications, Emotional Intelligence, Social Skills, Tactfulness, Empathy, Performance Management, Growth Mindedness, Collaboration, Personal Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Strategy, Sales Presentation, Sales Enablement, Sales Training, Sales Pipelines, Sales Management, Generative AI, Lead Generation, Sales Prospecting, LinkedIn, B2B Sales, AI Personalization, Prospecting and Qualification, Responsible AI, ChatGPT, Email Marketing, Artificial Intelligence, Marketing Collateral, Proposal Writing, Forecasting
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Blockchain, Cryptography, FinTech, Governance, Emerging Technologies, Payment Systems, Transaction Processing, Law, Regulation, and Compliance, Distributed Computing, Digital Assets, Internet Of Things, Case Studies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Demand Planning, Customer Demand Planning, Supply Chain Planning, Production Planning, Forecasting, Time Series Analysis and Forecasting, Trend Analysis, Inventory Management System, Data Analysis, Predictive Modeling, R Programming, Data Visualization
Intermediate · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Microsoft Azure, NoSQL, Database Administration, Data Store, Database Systems, Cloud Storage, Database Theory, Data Storage, Cloud Services, Data Storage Technologies, Data Security, Data Management, Query Languages, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Databases, Project Schedules, Data Visualization, Calendar Management, Customer Relationship Management (CRM) Software, Project Management, Content Creation, Process Improvement and Optimization, File Management, Collaboration, User Accounts
Beginner · Specialization · 3 - 6 Months

Northeastern University
Skills you'll gain: Strategic Decision-Making, Strategic Leadership, Organizational Strategy, Corporate Strategy, Business Strategy, Organizational Structure, Performance Management, Health Care Administration, Business Management, Strategic Partnership, Leadership, Mergers & Acquisitions, Analysis, Competitive Analysis, New Business Development, Market Analysis, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Pandas (Python Package), Data Cleansing, Data Manipulation, NumPy, Query Languages, Data Integration, Python Programming, Data Import/Export, Data Analysis, Debugging
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Public Policies, Policy Development, Policy Analysis, Political Sciences, Economics, Policy, and Social Studies, Advocacy, Environmental Policy, Behavioral Economics, Public Administration, Program Evaluation, Ethical Standards And Conduct, Governance, Systems Thinking
Build toward a degree
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Teamwork, Storytelling, Communication, Professionalism, Continuous Improvement Process, Report Writing, Content Creation, Presentations, Writing, Constructive Feedback, Concision, Intercultural Competence, Procedure Development, Job Analysis, Editing, Self-Awareness, Generative AI Agents, Adaptability
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Star Schema, Microsoft SQL Servers, Database Design, Relational Databases, SQL, Data Warehousing, Database Development, Query Languages, Database Architecture and Administration, Transact-SQL, Data Integrity, Power BI, Business Intelligence, Performance Tuning, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Target Audience, Social Media, Social Media Marketing, Social Media Campaigns, Social Media Content, Advertising, Online Advertising, Customer Insights, Business Development, Business
Beginner · Guided Project · Less Than 2 Hours