Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Self-Awareness, Personal Development, Emotional Intelligence, Time Management, Decision Making, Engineering Management, Cognitive flexibility, Leadership, Critical Thinking, Psychology, Adaptability
Build toward a degree
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Manufacturing Operations, Manufacturing Processes, Process Control, Lean Manufacturing, Production Management, Operational Efficiency, Continuous Improvement Process, Sustainability Standards, Collaboration, Innovation, Adaptability, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Mobile Development, Generative AI, Anthropic Claude, LLM Application, Apple iOS, AI Product Strategy, Machine Learning Methods, Application Design, Cloud Development, Data Strategy, Embedded Software, User Interface and User Experience (UI/UX) Design
Intermediate · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Typography, Infographics, Graphic and Visual Design, Computer Graphics, Visualization (Computer Graphics), Design, Graphic Design, Design Elements And Principles, Color Theory, Image Analysis, Adobe Creative Cloud, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Automation, Marketing Planning, AI Enablement, Marketing Strategies, Marketing, Campaign Management, ChatGPT, Databases, Automation, Project Planning, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Train The Trainer, Virtual Environment, Technical Communication, Design, Education Software and Technology, Communication
Beginner · Guided Project · Less Than 2 Hours

Codio
Skills you'll gain: Algorithms, C++ (Programming Language), Data Structures, Computer Programming, Computational Thinking, Technical Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Pseudocode, Responsive Web Design, Cascading Style Sheets (CSS), Computational Thinking, Front-End Web Development, React.js, Debugging, HTML and CSS, Algorithms, Interviewing Skills, UI Components, JavaScript Frameworks, Programming Principles, LinkedIn, Jest (JavaScript Testing Framework), Web Development, Web Development Tools, Javascript, Professional Development, Software Development
Intermediate · Specialization · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Critical Thinking, Independent Thinking, Business Ethics, Decision Making, Systems Thinking, Analytical Skills, Problem Solving, Strategic Decision-Making, Cognitive flexibility, Self-Awareness, Open Mindset
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Problem Solving, Customer Analysis, Presentations, Creative Thinking, Target Audience, Brainstorming, Customer Insights, Market Opportunities, Team Oriented, Ideation, Market Research, Solution Design, Business Research, Complex Problem Solving
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Predictive Modeling, Natural Language Processing, Social Media, Text Mining, Cloud Computing, Unstructured Data, Big Data, Business Analytics, Data Science, Data Analysis, Geospatial Information and Technology, Internet Of Things, Deep Learning
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Organizational Skills, Student Support and Services, Higher Education, Planning, Prioritization, Self-Awareness, Decision Making, Personal Development, Resourcefulness, Goal Setting, Research
Beginner · Course · 1 - 3 Months