Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Columbia University
Skills you'll gain: Computer Graphics, Image Analysis, 3D Modeling, Visualization (Computer Graphics), Medical Imaging, Computer Vision, Automation Engineering, Mathematical Modeling, Algorithms
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Water Quality, Water Sustainability, Water Resource Management, Sustainable Development, Environmental Engineering, Hydrology, Environmental Monitoring, Civil Engineering, Sustainable Design, Human Centered Design, Risk Analysis, Continuous Monitoring, Internet Of Things, Machine Learning
Beginner · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Social Impact, Experimentation, Program Evaluation, Community Development, Sustainable Development, Systems Thinking, Research, Human Centered Design, Culture, Cultural Diversity, Creative Problem-Solving, Case Studies, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Image Analysis, Computer Graphics, 3D Modeling, Virtual Reality, Computer Vision, Visualization (Computer Graphics), Mathematical Modeling, Linear Algebra
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Accrual Accounting, Financial Reporting, Financial Accounting, Financial Statements, Financial Statement Analysis, Peer Review, General Accounting, Accounting, Ledgers (Accounting), Accounting Records, Balance Sheet, Income Statement, Bookkeeping, Equities, Asset Management, Investments
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Conflict Management, Storytelling, Communication Strategies, Organizational Strategy, Business Communication, Team Building, Intercultural Competence, Strategic Communication, Ethical Standards And Conduct, Organizational Effectiveness, Negotiation, Interpersonal Communications, Stakeholder Communications, Cultural Diversity, Active Listening
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Sales, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Product Planning, Business Marketing, Organizational Strategy, Product Promotion, Cross-Functional Collaboration, Case Studies, Gap Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Process Modeling, Systems Analysis, AI Workflows, Business Analysis, Generative AI, Stakeholder Communications, Systems Architecture, Solution Architecture, Business Process Automation, Stakeholder Analysis, ChatGPT, Technical Consulting, Software Architecture, Consulting, Systems Thinking, Business Communication
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Digital Transformation, Cloud Management, Google Cloud Platform, Google Workspace, Business Transformation, Collaborative Software, Cost Management, Cloud Solutions, Business Leadership, Artificial Intelligence and Machine Learning (AI/ML), Cloud Infrastructure, Cloud Computing, Application Development, Data-Driven Decision-Making, Data Storage
Beginner · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Care Coordination, Value-Based Care, Patient-centered Care, Health Informatics, Health Technology, Health Care, Risk Management, Patient Education and Support, Health Information Management, Patient Advocacy, Telehealth, Community and Social Work, Case Studies
Beginner · Course · 1 - 3 Months

Advancing Women in Tech
Skills you'll gain: Software Architecture, Systems Design, Technical Management, API Design, Technical Product Management, Engineering Management, Program Management, Microservices, Product Management, Cross-Functional Collaboration, Solution Architecture, Leadership and Management, Amazon Web Services, Leadership Studies
Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Data Analysis Expressions (DAX), Data Ethics, Data Modeling, Data Governance, Data Architecture, Database Design, Power BI, Star Schema, Information Privacy, Data Visualization Software, Data Security, Data Integrity, Snowflake Schema, Relational Databases, Data Cleansing
Beginner · Course · 1 - 4 Weeks