• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • E

    EDUCBA

    Master TQM and Six Sigma: Build Quality, Reduce Errors

    Skills you'll gain: Customer Relationship Management, Six Sigma Methodology, Continuous Improvement Process, Operational Excellence, Quality Management, Process Improvement, Customer experience strategy (CX), Quality Improvement, Production Management, Quality Management Systems, Customer Relationship Building, Quality Assurance and Control, Operational Efficiency, Product Quality (QA/QC), Production Process, Quality Assurance, Process Optimization, Customer experience improvement, Risk Analysis, Customer Engagement

    5
    Rating, 5 out of 5 stars
    ·
    12 reviews

    Mixed · Course · 1 - 3 Months

  • L

    L&T EduTech

    Industry 4.0: PLM, Value Chain, and Smart Factory

    Skills you'll gain: Product Lifecycle Management, Manufacturing and Production, Manufacturing Processes, Product Engineering, Robotic Process Automation, Manufacturing Operations, Production Process, Industrial Engineering, Business Process Automation, Automation, Enterprise Resource Planning, Product Development, Supply Chain Management, Energy and Utilities, Plant Operations and Management, Internet Of Things, Robotics, Digital Transformation, Data Integration, Real Time Data

    4.6
    Rating, 4.6 out of 5 stars
    ·
    24 reviews

    Intermediate · Course · 1 - 4 Weeks

  • I

    IBM

    Product Owner Capstone

    Skills you'll gain: Sprint Retrospectives, Agile Product Development, Sprint Planning, Agile Project Management, Backlogs, Agile Methodology, Product Management, Product Requirements, User Story, Portfolio Management, Product Planning, Continuous Improvement Process, Interviewing Skills, Stakeholder Engagement, Prioritization, Goal Setting

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Advanced · Course · 1 - 3 Months

  • H

    HubSpot Academy

    مندوب مبيعات HubSpot

    Skills you'll gain: Sales Presentation, Sales Presentations, Sales Enablement, Sales Management, HubSpot CRM, Persona Development, Data Visualization, Prospecting and Qualification, Sales Training, Technical Sales, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Lead Generation, Target Audience, Data-Driven Decision-Making, Sales, General Sales Practices, Customer Acquisition Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • P

    Packt

    Business Analysis and CAPM Exam Preparation

    Skills you'll gain: Product Roadmaps, Requirements Elicitation, Requirements Analysis, Business Analysis, Business Analysis Tools, Requirements Management, Team Building, Team Oriented, Business Requirements, Acceptance Testing, Product Management, Agile Methodology, Business Modeling, Agile Project Management, Registration, Stakeholder Communications, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    28 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Crea tu primer embudo de conversión y CRM con HubSpot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Revenue Management, Sales Strategy, Customer Communications Management, Conversion Funnel Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • S

    Skillshare

    Freelance Editing: Launch & Build Your Video Editing Career

    Skills you'll gain: Editing, Video Editing, Client Services, Relationship Management, Self-Motivation, Post-Production, Price Negotiation, Customer Relationship Building, Video Production, Entrepreneurship, Videography, Goal Setting, Personal Development, Cost Estimation, Business Systems, Professional Networking, Planning

    4.2
    Rating, 4.2 out of 5 stars
    ·
    6 reviews

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    AZ-104: Managing Azure Identity, Governance, and Storage

    Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Microsoft Azure, Active Directory, Authorization (Computing), Identity and Access Management, User Provisioning, Group Policy, Cloud Management, Cloud Security, User Accounts, Cloud Storage, Data Security, Data Storage, Key Management, Encryption

    3.9
    Rating, 3.9 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of California, Davis

    Planned Giving

    Skills you'll gain: Fundraising, Gift Accounting, Fundraising and Crowdsourcing, Philanthropy, Tax Planning, Marketing Planning, Campaign Planning, Customer Relationship Building, Developing Training Materials, Tax Management, Accounting and Finance Software, Income Tax, Marketing Strategies, Relationship Building, Estate Planning, Tax Compliance, Marketing Materials, Administration, Policy Development, Tax

    4.6
    Rating, 4.6 out of 5 stars
    ·
    37 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Arizona State University

    Curiosity: A Necessary Ingredient for Successful Innovation

    Skills you'll gain: Curiosity, Design Thinking, Persona Development, Innovation, Customer Analysis, Target Audience, Creative Problem-Solving, Customer Insights, Market Research, Entrepreneurship, User Feedback, Customer Engagement, Problem Solving, Communication, Interviewing Skills

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 3 Months

  • A

    AI Business School

    Introduction to AI for sales professionals

    Skills you'll gain: AI literacy, Generative AI, Generative AI Agents, Responsible AI, Sales Enablement, Sales Training, Risk Management, Sales, Artificial Intelligence, Agentic systems, Sales Strategy, Digital Transformation, Risk Mitigation, Innovation, Automation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 3 Months

  • I

    Indian Institute of Science

    Fundamentals of Sensors

    Skills you'll gain: Engineering, Scientific, and Technical Instruments, Biomedical Technology, Biomedical Engineering, Electronics, Semiconductors, Electronic Systems, Systems Design, Internet Of Things, Electronic Hardware, Materials science, Chemical Engineering, Laboratory Experience, Laboratory Techniques, Manufacturing Processes

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 3 Months

1…188189190…349

In summary, here are 10 of our most popular customer success courses

  • Master TQM and Six Sigma: Build Quality, Reduce Errors: EDUCBA
  • Industry 4.0: PLM, Value Chain, and Smart Factory: L&T EduTech
  • Product Owner Capstone: IBM
  • مندوب مبيعات HubSpot: HubSpot Academy
  • Business Analysis and CAPM Exam Preparation: Packt
  • Crea tu primer embudo de conversión y CRM con HubSpot: Coursera
  • Freelance Editing: Launch & Build Your Video Editing Career: Skillshare
  • AZ-104: Managing Azure Identity, Governance, and Storage: Packt
  • Planned Giving: University of California, Davis
  • Curiosity: A Necessary Ingredient for Successful Innovation: Arizona State University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok