
Skills you'll gain: Financial Statements, Financial Acumen, Financial Statement Analysis, Income Statement, Balance Sheet, Financial Analysis, Small Business Accounting, Business Acumen, Financial Accounting, Entrepreneurial Finance, Business Metrics, Gross Profit, Profit and Loss (P&L) Management, Business Mathematics, Financial Data, Revenue Recognition, Asset Management
Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Sales Support, General Sales Practices, Account Management, Communication, Negotiation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, System Support, Data Ethics, Model Evaluation, Strategic Planning
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Servers, Technical Support and Services, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Remote Access Systems, Network Protocols, Network Security, Operating Systems, Package and Software Management, System Configuration, DevOps, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Patient Education And Counseling, Patient Coordination, Law, Regulation, and Compliance, Educational Materials, Needs Assessment, Decision Making
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: NoSQL, Data Warehousing, Database Systems, Database Theory, Relational Databases, Database Management, SQL, Extract, Transform, Load, Databases, Data Mining, Database Development, Business Intelligence, Database Application, Database Management Systems, Big Data, Information Systems, Database Design, MongoDB, Scalability, Database Software
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Blogs, Content Performance Analysis, Google Analytics, Web Analytics, Promotional Strategies, Customer Engagement, Social Media Marketing, Social Media Analytics, Social Media, Customer Relationship Building, Content Marketing, Content Creation, Content Management Systems, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud Deployment, Microsoft 365, Cloud Computing, Cloud Solutions, Cloud Services, Cloud Management, Software As A Service, Technical Support and Services, Microsoft Office, Help Desk Support, Collaborative Software, Service Level Agreement, Billing, Technical Support, Office Administration, Hybrid Cloud Computing, Productivity Software, User Provisioning, System Monitoring, Billing & Invoicing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Logo Design, Content Scheduling, Branding, Brand Strategy, Graphic Design, Graphic and Visual Design Software, Target Audience, Social Media Content, Marketing Materials, Social Media, Scheduling, Presentations, Content Creation, Social Media Marketing
Beginner · Guided Project · Less Than 2 Hours