Results for "business support systems"
University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Analysis, Business Systems, Cyber Attacks, Business Analysis Tools, Cloud Computing, Cyber Security Strategy, Cloud Services, IT Management, Change Management, Business Software, Technology Strategies, Information Technology, Project Management, Critical Thinking
Microsoft
Skills you'll gain: Computer Hardware, Hardware Architecture, Network Protocols, Data Storage Technologies, Microsoft Teams, Cloud Computing, Hardening, Firewall, Cloud Services, Data Loss Prevention, Productivity Software, Computer Systems, Security Controls, General Networking, Information Systems Security, Software Installation, Data Maintenance, Help Desk Support, Debugging, Computing Platforms
Northeastern University
Skills you'll gain: Process Mapping, Stakeholder Engagement, Business Process, Process Design, Stakeholder Management, Process Analysis, Business Process Improvement, Business Process Modeling, Design Thinking, Business Workflow Analysis, Business Process Management, Business Systems Analysis, Stakeholder Analysis, Process Optimization, Business Transformation, Stakeholder Communications, Business Analysis, Business Requirements, Requirements Elicitation, Requirements Analysis
Illinois Tech
Skills you'll gain: Process Improvement, Process Management, Process Improvement and Optimization, Global Marketing, Business Process, Financial Statement Analysis, Organizational Leadership, Financial Statements, Brand Management, Leadership and Management, Financial Analysis, Marketing, Brand Strategy, People Management, Intercultural Competence, Financial Acumen, Leadership, Business Strategy, Financial Management, Data Analysis
Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux
Skills you'll gain: Dashboard, Dashboard Creation, Collaborative Software, Management Reporting, Developing Training Materials, Problem Management, Data Presentation, Problem Solving, Performance Reporting, Data Analysis, End User Training and Support, Training and Development, Jira (Software), Network Troubleshooting, Trend Analysis, User Feedback, Data-Driven Decision-Making, Technical Support, Stakeholder Management, Document Management
What brings you to Coursera today?
Howard University
Skills you'll gain: Design Thinking, Business Software, Information Systems, Cloud Computing, Business Systems, Cloud Solutions, Solution Design, Cloud Computing Architecture, Cloud Deployment, Cloud Security, Virtualization, Cloud Platforms, Digital Transformation, Management Information Systems, Business Solutions, Information Technology, Process Design, Customer Insights, Cybersecurity, Data Management
Alex Genadinik
Skills you'll gain: Customer experience improvement, Customer and Client Support, Client Support, Customer Service, Customer Support, Customer experience strategy (CX), Client Services, Communication Strategies, Communication, Customer Engagement, User Feedback, Customer Insights, Social Media Management
Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development
AI Business School
Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Workflows, Prompt Engineering Tools, Generative AI, AI literacy, Sales, Sales Enablement, Large Language Modeling, ChatGPT, Generative AI Agents, AI Enablement, AI Personalization, Productivity, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Ideation
Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Cloud Deployment, Generative AI, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Technologies, Generative AI Agents, Cloud Infrastructure, Cybersecurity, Cloud Computing, Professional Networking, Data Storage, Peripheral Devices, Database Administration, Information Technology, Customer Service
University of Colorado System
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Open Web Application Security Project (OWASP), Incident Response, Penetration Testing, Risk Analysis, Computer Security Incident Management, Metasploit, Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Data Security, Authentications, Security Testing, Cloud Security, Security Strategy, Threat Management, Endpoint Detection and Response, Incident Management, Risk Management, Cyber Attacks
In summary, here are 10 of our most popular business support systems courses
- Information Systems: University of Minnesota
- Microsoft IT Support Specialist: Microsoft
- Business Process Engineering Part 1: Northeastern University
- Business Management Essentials: Illinois Tech
- Technical Support Fundamentals: Google
- Confluence Support, Reporting & Analytics: Coursera
- Introduction to Information Systems for Business: Howard University
- 2026 Introduction To Customer Service & Customer Support: Alex Genadinik
- Akamai Customer Consulting and Support: Akamai Technologies, Inc.
- AI for Management & Management support: AI Business School
