
Skills you'll gain: Customer Relationship Management, Six Sigma Methodology, Continuous Improvement Process, Operational Excellence, Quality Management, Process Improvement, Quality Improvement, Quality Management Systems, Customer Relationship Building, Quality Assurance and Control, Operational Efficiency, Quality Assurance, Process Optimization, Risk Analysis, Production Planning, Culture Transformation, Employee Engagement
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Retrieval-Augmented Generation, Embeddings, Generative AI, Predictive Modeling, Vector Databases, Google Cloud Platform, Big Data, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, SQL, Query Languages, Data Wrangling, Python Programming, Data Preprocessing, Customer Relationship Management (CRM) Software, Machine Learning
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Salesforce Development, Salesforce, Application Deployment, Workflow Management, Operational Efficiency, Dashboard, Data Access, Force.com, Process Design, Application Design, Application Development, Cloud Deployment, No-Code Development, User Accounts, User Provisioning, UI Components, Business Process Automation, Customer Relationship Management (CRM) Software, Business Logic, User Interface (UI)
Beginner · Specialization · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: Marketing Planning, Marketing Strategies, Design Thinking, AI Product Strategy, Strategic Marketing, Customer experience strategy (CX), Marketing Management, Marketing Strategy and Techniques, Data-Driven Marketing, Customer Relationship Management, Data Ethics, AI Enablement, Business Strategy, Change Management, Organizational Change, Competitive Intelligence, Responsible AI, Generative AI, General Data Protection Regulation (GDPR), Law, Regulation, and Compliance
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Personalized Campaigns, Inside Sales, Prompt Engineering Tools, Sales Process, Sales Strategy, Email Automation, AI Personalization, Sales Management, HubSpot CRM, Sales, Sales Prospecting, ChatGPT, Driving engagement, Anthropic Claude, Customer Relationship Management (CRM) Software, Customer Communications Management, Customer Engagement, Data-Driven Decision-Making, Automation, Analytics
Intermediate · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: Business Modeling, Strategic Partnership, Business Planning, Business Strategy, Value Propositions, Entrepreneurship, Customer Relationship Building, Customer Analysis, Business Architecture, New Business Development, Target Market, Business Continuity, Customer Relationship Management, Cost Benefit Analysis, Customer Communications Management, Revenue Management, Market Analysis, Resource Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Relationship Building, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Relationship Building, Customer Data Management, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Data-Driven Marketing, Customer Analysis, Relationship Management, Marketing Strategies, Return On Investment, Equities, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Operations, Sales Training, Sales Prospecting, Sales, Sales Strategy, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Automation
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Customer experience improvement, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Account Management, Microsoft Copilot, File Management, Personalized Service, Customer Relationship Management, Communication, Brainstorming, Communication Strategies, Process Optimization, Scheduling
Advanced · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: AI literacy, Generative AI, Generative AI Agents, Responsible AI, Sales Enablement, Sales Training, Risk Management, Sales, Artificial Intelligence, Agentic systems, Sales Strategy, Digital Transformation, Risk Mitigation, Innovation, Automation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Milestones (Project Management), Project Management Software, Delegation Skills, Project Planning, Project Coordination, Databases, Relational Databases, Project Management, Collaborative Software, Team Oriented
Beginner · Guided Project · Less Than 2 Hours