
Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
★ 4.6 (48) · Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Network Support, Problem Management, Security Controls, Identity and Access Management
★ 4.8 (69) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, AI Enablement, System Support, Data Ethics, LLM Application, Model Evaluation, Strategic Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Health Care Procedure and Regulation, Security Controls
Beginner · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Generative AI, Responsible AI, Education Software and Technology, AI Personalization, AI Integrations, Ethical Standards And Conduct
★ 4.6 (28) · Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Servers, Linux Administration, Technical Support, Amazon Web Services, File Management, Remote Access Systems, Network Protocols, Network Security, Operating Systems, Package and Software Management, System Configuration, Scenario Testing, DevOps, Communication
★ 4.8 (27) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Continuous Improvement Process, Customer Inquiries, Cybersecurity, Process Improvement, Client Services, Incident Management, Quality Improvement, Performance Metric, Operating Systems, Computer Hardware, Technical Support, Operating System Administration, Technical Support and Services, Digital Transformation
★ 4.5 (53) · Beginner · Professional Certificate · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Sales Support, General Sales Practices, Account Management, Communication, Negotiation
★ 4.5 (83) · Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Query Languages, Business Analytics, Data Architecture, Analytical Skills, Data Storage Technologies
★ 4.6 (592) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Technical Support and Services, Cybersecurity, Incident Management, Cyber Attacks, Security Management, Network Support, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Administration, Cyber Risk, Risk Management Framework
★ 4.4 (12) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Desktop Support, Computer Hardware, Digital Transformation, Network Troubleshooting, Technical Support, System Support, Help Desk Support, Technical Support and Services, Networking Hardware, Servers, Network Security, Network Infrastructure, Server Administration, Data Security, Hardware Architecture, System Configuration, IT Infrastructure, Peripheral Devices, Data Storage Technologies
★ 4.9 (21) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Technology Strategies, Process Improvement, Customer and Client Support, Business Development
★ 4.9 (14) · Beginner · Guided Project · Less Than 2 Hours