Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Interactive Data Visualization, Business Intelligence, Business Intelligence Software, Data Presentation, Infographics, Data Visualization, Dashboard Creation, Generative AI, Data Ethics, Large Language Modeling, Responsible AI, Artificial Intelligence, LLM Application, Query Languages, SQL, Data Analysis, Presentations, Natural Language Processing
★ 4.8 (36) · Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Branding, Marketing Communications, Brand Marketing, Sustainability Standards, Customer Engagement, Advertising, Regulatory Compliance, Data-Driven Marketing, Law, Regulation, and Compliance, Driving engagement, Regulatory Requirements, Market Opportunities, Ethical Standards And Conduct, Digital Marketing, Engineering Management, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Revenue Management, Sales Strategy, Customer Communications Management, Conversion Funnel Analysis
★ 4.4 (11) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Petroleum Industry, Oil and Gas, Environmental Regulations, Environmental Engineering, Pump Stations, Process Engineering, Chemical Engineering, Water Quality, Production Process, Hydraulics, Thermal Management, Three-Phase, Equipment Design, Engineering Calculations
★ 4.5 (30) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Software Quality Assurance, Quality Assurance, Test Automation, Software Quality (SQA/SQC), Test Tools, Agile Software Development, Agile Product Development, Software Testing, Agile Methodology, Automation, Analysis, Collaboration
★ 4.9 (11) · Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Data Analysis, Data Literacy, Data-Driven Decision-Making, Clinical Informatics, Image Analysis, AI Integrations, Health Technology, Diagnostic Tests, Advanced Analytics, Treatment Planning, Care Management, Emerging Technologies
★ 4.2 (6) · Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Sales Enablement, Inside Sales, Service Management, Order Management, Prospecting and Qualification, Sales
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Strategic Decision-Making, Digital Transformation, Business Transformation, Consumer Behaviour, Organizational Change, Leadership, Predictive Modeling, Forecasting, Market Analysis, Emerging Technologies, Business Modeling
★ 4.7 (132) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: New Product Development, Product Development, Product Design, Design Thinking, Persona Development, Innovation, Conceptual Design, Prototyping, Market Research, Design and Product, Ideation, Agile Product Development, Target Market, Target Audience, Customer Analysis, Product Requirements, Wireframing, Market Opportunities, Market Analysis, Customer Insights
★ 4.8 (12) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Management, Microsoft Azure, Cloud Computing, Generative AI, Cloud Platforms, Cloud Solutions, Cloud Infrastructure, Cloud Computing Architecture, Cloud Services, Public Cloud, Cloud Deployment, AI literacy, System Monitoring, Data Governance, Infrastructure as Code (IaC), Scalability
★ 4.7 (18) · Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Reinforcement Learning, Artificial Intelligence, Tensorflow, Artificial Neural Networks, Machine Learning Methods, Machine Learning Algorithms, Deep Learning, Machine Learning, Applied Machine Learning, AI literacy, Data Ethics, Supervised Learning, Responsible AI, Unsupervised Learning, Model Training, Digital Transformation
★ 4.1 (10) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Transportation, Supply Chain, and Logistics, Supply Chain, Logistics, Supply Chain Systems, Supply Chain Management, Logistics Management, Supply Chain Planning, Supply Management, Supplier Performance Management, Performance Measurement, Materials Management, Transportation Management, Transportation Operations, Operational Efficiency, Operations Management, Inventory and Warehousing, Supplier Management, Business Operations, Operations, Sustainable Business
★ 4.6 (41) · Mixed · Course · 1 - 3 Months