Kennesaw State University
Skills you'll gain: Customer Retention, Trustworthiness, Social Impact, Expectation Management, Corporate Sustainability, Customer Relationship Management, Customer Insights, Sustainable Development, Human Resource Strategy, Customer Service, Customer Relationship Building, Customer Analysis, Target Market, Innovation, Organizational Change, Environmental Issue, Business Strategy, Strategic Partnership, Business, Marketing
★ 4.7 (126) · Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Analysis, Driving engagement, Account Strategy, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Video Editing, Gmail, Visual Storytelling, Post-Production, Google Workspace, Workflow Management, AI powered creativity, Google Sheets, Generative AI, Video Production, Presentations, Prompt Engineering, Media Production, Writing and Editing, Business Communication, Collaboration, Writing, Project Management
★ 4.6 (608) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Customer experience improvement, User Feedback, Customer Service, Customer Engagement, Customer Insights, Customer Analysis, Communication, Product Improvement, Continuous Improvement Process, Service Improvement, Data Collection
★ 4.8 (181) · Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Customer Support, Multitasking, Workflow Management, Service Improvement, Customer Complaint Resolution, Customer experience improvement, Team Leadership, Organizational Skills, Greeting Customers, Stress Management, Performance Analysis, Interpersonal Communications, Customer and Client Support, Leadership Development, Performance Metric, Leadership, Customer Communications Management, Communication, Verbal Communication Skills
Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Building, Brand Loyalty, Relationship Management, User Feedback
★ 5 (36) · Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Customer Analysis, Branding, Marketing Strategies, Marketing, Go To Market Strategy, Marketing Effectiveness, Target Market, Marketing Communications, Customer Retention, Consumer Behaviour, Communication Planning
★ 4.8 (14K) · Mixed · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Customer Retention, Active Listening, Customer Service, Personalized Service, Non-Verbal Communication, Customer Relationship Building, Brand Loyalty, Empathy, Customer Support
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Paid media, Social Media Management, Social Media Content, Social Media Campaigns, Content Creation, Drive Engagement, Online Advertising, Driving engagement, Digital Advertising, Customer Engagement, Advertising, Branding, Customer Relationship Building
★ 4.8 (4.1K) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Data Storytelling, Performance Measurement, Search Engine Marketing, Data-Driven Decision-Making, Search Engine Optimization, Branding, Digital Marketing, Customer Engagement, Marketing Planning, Marketing Strategies, Marketing, E-Commerce, Email Marketing, Marketing Analytics, Performance marketing, Journey Mapping, Social Media Marketing
★ 4.8 (32K) · Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Verbal Communication Skills, De-escalation Techniques, Customer Service, Communication, Emotional Intelligence, Client Support, Customer and Client Support, Communication Strategies, Customer Support, Customer experience improvement
★ 4.1 (7) · Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Transaction Processing, Upselling, Product Knowledge, Problem Solving, Conflict Management, Data Entry, Ability To Meet Deadlines, Interviewing Skills, Customer Engagement, Professionalism, Communication Strategies, E-Commerce, Communication, Time Management
★ 4.6 (498) · Beginner · Professional Certificate · 3 - 6 Months