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  • Greeting Customers

Results for "greeting customers"


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  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    4.6 stars, 60 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (60) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management

    4.6 stars, 576 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (576) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Trending right now
    Trending right now
    Status: Free trial
    Free trial
  • C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management

    4.6 stars, 483 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (483) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • A

    Alex Genadinik

    Customer Experience: How To Delight Customers

    Skills you'll gain: Customer experience improvement, Customer Service, Customer Retention, Customer experience strategy (CX), Client Services, Customer Complaint Resolution, Customer Relationship Building, Customer Engagement, Brand Loyalty, Experience Design, Process Analysis, Process Improvement, Continuous Improvement Process

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

    4.6 stars, 379 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (379) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial

What brings you to Coursera today?

  • U

    University of Washington

    Lesson | Business English Skills: Introducing Yourself in Business Settings

    Skills you'll gain: Rapport Building, Non-Verbal Communication, Relationship Building, Professional Networking, Business Communication, Greeting Customers, Oral Expression, English Language, Interpersonal Communications, Verbal Communication Skills, Communication Strategies

    4.5 stars, 391 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (391) · Intermediate · Course · 1 - 4 Weeks

    Category: Free
    Free
  • P

    Packt

    Mastering Customer Success

    Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Service, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights

    4.6 stars, 7 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (7) · Beginner · Course · 1 - 3 Months

  • H

    Harvard Business Review

    Succeed with Customers

    Skills you'll gain: Marketing Planning, Customer experience strategy (CX), Customer Engagement, Value Propositions, Strategic Marketing, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Marketing, Target Audience, Team Building, Marketing Communications, Market Research, Solution Selling, Customer Support, Global Marketing

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    CVS Health

    Interacting with Customers

    Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management

    4.7 stars, 94 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (94) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • L

    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Inquiries, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Communication Strategies, Interpersonal Communications, Active Listening, Conflict Management, Crisis Management, Crisis Intervention

    4.9 stars, 8 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.9 (8) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • L

    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Customer Support, Multitasking, Workflow Management, Service Improvement, Customer Complaint Resolution, Customer experience improvement, Team Leadership, Organizational Skills, Greeting Customers, Stress Management, Performance Analysis, Interpersonal Communications, Service Recovery, Customer and Client Support, Management Training And Development, Leadership, Customer Communications Management, Communication, Verbal Communication Skills

    Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    4.8 stars, 1.9K reviews, Beginner, Course, Less Than 2 Hours

    ★ 4.8 (1.9K) · Beginner · Course · Less Than 2 Hours

    Category: Preview
    Preview

What brings you to Coursera today?

1234…56

In summary, here are 10 of our most popular greeting customers courses

  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • CVS Health Call Center Customer Service: CVS Health
  • CVS Health Retail Customer Service: CVS Health
  • Customer Experience: How To Delight Customers: Alex Genadinik
  • Introduction to Customer Service: CVS Health
  • Lesson | Business English Skills: Introducing Yourself in Business Settings: University of Washington
  • Mastering Customer Success: Packt
  • Succeed with Customers: Harvard Business Review
  • Interacting with Customers: CVS Health
  • Customer Service: Logical Operations

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