
Skills you'll gain: Hardware Architecture, Computer Hardware, General Networking, Network Troubleshooting, Hardware Troubleshooting, Computer Architecture, Computer Networking, OSI Models, Cloud Infrastructure, Network Administration, Wireless Networks, Networking Hardware, Local Area Networks, Virtual Machines, Virtualization, Cloud Computing, Technical Support, Cloud Deployment, Wide Area Networks, Network Security
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Root Cause Analysis, Problem Management, Solution Delivery, Issue Tracking, Plan Execution, Corrective and Preventive Action (CAPA), Sprint Planning, Milestones (Project Management), Discussion Facilitation, Project Management Software, Performance Measurement, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Backlogs, Scrum (Software Development), Sprint Planning, People Development, Team Building, Goal Setting, Agile Product Development, Team Performance Management, Agile Project Management, Agile Methodology, Prioritization, Process Improvement, Overcoming Objections, Cross-Functional Collaboration, Accountability, Stakeholder Engagement, Product Management, Decision Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: People Analytics, Root Cause Analysis, HR Tech, Problem Management, Workforce Management, ChatGPT, Report Writing, Miro AI, Problem Solving, Prompt Engineering, Responsible AI, Creative Problem-Solving, Diagram Design, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Help Desk Support, Debugging, System Support, Governance, Incident Response, Solution Design, Cyber Governance, Change Control, Content Management Systems, IT Management, Systems Analysis, Identity and Access Management, Technical Documentation, Software Documentation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Network Monitoring, Issue Tracking, Generative AI, Operating Systems, Technical Communication, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Microservices, Application Performance Management, Grafana, Performance Tuning, Software Visualization, Dependency Analysis, Multi-Tenant Cloud Environments, Incident Management, Incident Response, Data Pipelines
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Root Cause Analysis, Corrective and Preventive Action (CAPA), Performance Metric, Performance Analysis, Performance Improvement, Process Improvement and Optimization, Performance Measurement, Procedure Development, Critical Thinking and Problem Solving
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Root Cause Analysis, Data Collection, Complex Problem Solving, Analysis, Data Synthesis, Data-Driven Decision-Making, Analytical Skills, Critical Thinking, Interactive Learning, Decision Making, Data Visualization, Ideation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Intrusion Detection and Prevention, Incident Response, Computer Security Incident Management, Endpoint Detection and Response, Threat Detection, Event Monitoring, Security Information and Event Management (SIEM), Incident Management, Cyber Threat Intelligence, Continuous Monitoring, Security Controls, Network Security, Network Monitoring, Splunk, Network Analysis, TCP/IP, Network Protocols, Document Management, Query Languages
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Azure, Virtual Machines, Scalability, Cloud Platforms, Cloud Computing, Cloud Services, Cloud Infrastructure, Virtual Networking, Cloud Solutions, Cloud Deployment, Kubernetes, Cloud Security, Network Security, Network Routing, Load Balancing, Infrastructure Security, Operating System Administration, Identity and Access Management, Security Information and Event Management (SIEM)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Root Cause Analysis, Professional Development, Creative Problem-Solving, Collaboration, Critical Thinking, Creative Thinking, Personal Development, Analysis, Agile Project Management
Beginner · Course · 1 - 4 Weeks