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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • C

    Coursera

    Getting Started with Microsoft OneDrive

    Skills you'll gain: File Management, Version Control, Document Management, Data Sharing, Collaborative Software, Cloud Storage, Data Storage, Data Loss Prevention

    4.6 stars, 94 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.6 (94) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • U

    University of Glasgow

    Writing for Business Advanced

    Skills you'll gain: Business Writing, Business Correspondence, Writing, Report Writing, Business Communication, Writing and Editing, Storytelling, Organizational Structure, Vocabulary, Business Reporting, Grammar, Concision, Target Audience, Press Releases

    4.9 stars, 7 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.9 (7) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • A

    Arizona State University

    Technology & Entrepreneurship

    Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Persona Development, Problem Solving, Customer Analysis, Presentations, Target Audience, Creative Problem-Solving, Customer Insights, Market Opportunities, Technology Solutions, Team Oriented, Ideation, Market Research, Solution Design, User Feedback

    4.7 stars, 83 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (83) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of California, Santa Barbara

    CPA Licensure Prep: Special Topics in Accounting

    Skills you'll gain: Corporate Tax, Management Accounting, Tax Management, Cost Accounting, Tax Compliance, Tax Planning, Generally Accepted Auditing Standards, Financial Auditing, Auditing, Income Tax, Tax, Tax Preparation, Certified Public Accountant, Budgeting, Tax Laws, Operating Cost, Accounting, Ethical Standards And Conduct, Governmental Accounting, Cost Control

    Intermediate · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    AI CERTs

    AI in Healthcare & Drug Discovery

    Skills you'll gain: Analytics, Predictive Analytics, Science and Research, Machine Learning, Medical Science and Research, Biomedical Technology, AI Integrations, Generative AI, AI literacy, Regulatory Compliance

    3 stars, 7 reviews, Beginner, Course, 1 - 3 Months

    ★ 3 (7) · Beginner · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
  • U

    University of Maryland, College Park

    Sustainable Construction Management

    Skills you'll gain: Facility Management and Maintenance, Energy and Utilities, Construction Management, Sustainable Architecture, Construction Engineering, Construction, Sustainable Business, Sustainable Technologies, Stakeholder Engagement, Sustainable Design, Facility Management, Sustainable Engineering, Stakeholder Management, Stormwater Management, Building Information Modeling, Project Design, Environmental Engineering, Sustainability Standards, Building Services Engineering, Project Performance

    4.6 stars, 50 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.6 (50) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Scenario and Root Cause Analysis with Generative AI

    Skills you'll gain: Root Cause Analysis, Risk Modeling, Risk Analysis, Strategic Decision-Making, Analysis, Generative AI, Strategic Thinking, AI Workflows, Risk Management, Data-Driven Decision-Making, Risk Mitigation, Decision Support Systems, Analytical Skills, Correlation Analysis, Anomaly Detection, Responsible AI, Strategic Planning, Scenario Testing, Decision Making

    4.7 stars, 20 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.7 (20) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Stanford Online

    Transitions in Care from Survivorship to Hospice

    Skills you'll gain: Hospice, Patient Communication, Patient Education and Support, Care Management, Psychosocial Assessments, Oncology, Patient Education And Counseling, Patient-centered Care, Care Coordination, Dignity in Care, Family Support, Treatment Planning, Chronic Diseases

    4.6 stars, 28 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (28) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • V

    Vanderbilt University

    ChatGPT + Cybersecurity: AI-Powered Tabletops & Training

    Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Generative AI, AI Enablement, Cross-Functional Collaboration, Incident Management, Prompt Patterns, Coordinating, Prompt Engineering, Cybersecurity, AI Personalization, Scenario Testing, Hardening, Complex Problem Solving, Discussion Facilitation, Performance Analysis, Developing Training Materials

    4.9 stars, 31 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (31) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • B

    Board Infinity

    Building Applications with Spring Boot and MVC Architecture

    Skills you'll gain: Software Documentation, Java, API Design, Java Programming, Back-End Web Development, Application Programming Interface (API), Enterprise Application Management, Application Deployment, Databases, Data Persistence

    3.7 stars, 15 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 3.7 (15) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Transforming Communities

    Skills you'll gain: Systems Thinking, Needs Assessment, Sustainable Systems, Community Development, Sustainable Development, Corporate Sustainability, Community Outreach, Social Impact, Drive Engagement, Diversity and Inclusion, Organizational Change, Strategic Thinking, Initiative and Leadership, Adaptability, Stakeholder Engagement, Project Management, Relationship Building, Communication Strategies, Decision Making

    4.6 stars, 59 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (59) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Marketing Strategy for Engineers and Technologists

    Skills you'll gain: Value Propositions, Social Media Campaigns, Social Media, Social Media Marketing, Market Research, Social Media Strategy, Search Engine Optimization, Marketing Operations, Competitive Analysis, Data-Driven Decision-Making, Consumer Behaviour, Business Research, Sales Presentation, Customer experience strategy (CX), Operations Management, Strategic Planning, Digital Marketing, Branding, Google Ads, Forecasting

    4.5 stars, 19 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.5 (19) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
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In summary, here are 10 of our most popular technical support courses

  • Getting Started with Microsoft OneDrive: Coursera
  • Writing for Business Advanced: University of Glasgow
  • Technology & Entrepreneurship: Arizona State University
  • CPA Licensure Prep: Special Topics in Accounting: University of California, Santa Barbara
  • AI in Healthcare & Drug Discovery: AI CERTs
  • Sustainable Construction Management: University of Maryland, College Park
  • Scenario and Root Cause Analysis with Generative AI: Microsoft
  • Transitions in Care from Survivorship to Hospice: Stanford Online
  • ChatGPT + Cybersecurity: AI-Powered Tabletops & Training: Vanderbilt University
  • Building Applications with Spring Boot and MVC Architecture: Board Infinity

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