Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Lund University
Skills you'll gain: Climate Change Mitigation, Sustainable Development, Climate Change Adaptation, Social Justice, Community Development, Environmental Issue, Systems Thinking, Visionary, Research, Finance, Innovation, Strategic Partnership, Collaboration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Project Management, Project Coordination, Organizational Skills, Productivity Software, Collaborative Software, Project Planning, Data Validation, Data Sharing
Beginner · Guided Project · Less Than 2 Hours

Howard University
Skills you'll gain: Cloud Computing, Cloud Deployment, Cloud Security, Virtualization, Digital Transformation, Cloud Services, Cloud Infrastructure, Public Cloud, Business Transformation, Private Cloud, Virtual Machines, Data Centers, Business Technologies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Infographics, Data Visualization, Target Audience, Data Storytelling, Design Elements And Principles, Technical Communication, Content Creation, Generative AI, Process Mapping, Communication, ChatGPT
Intermediate · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Generative AI, Video Production, Photo/Video Production and Technology, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Digital Content, Content Creation, Video Editing, Social Media Content, Marketing, Creative Design, Business, Marketing Automation, HR Tech, Content Marketing, Design and Product, Education and Training, Influencing, Digital Marketing, Personal Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Accounting Records, Invoicing, Billing & Invoicing, Key Performance Indicators (KPIs), Compliance Management, Billing, Tax Compliance, Record Keeping, Accounting, Records Management, Document Control, Tax Management, Performance Reporting, Regulatory Compliance, Reconciliation, Performance Analysis, Data Collection
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Open Source Technology, Package and Software Management, Linux, Ubuntu, Operating System Administration, Linux Administration, Linux Commands, Operating Systems, Unix, Command-Line Interface, Unix Commands, Network Administration, Red Hat Enterprise Linux, Bash (Scripting Language), Shell Script, Web Servers, System Configuration, General Networking, Firewall, Virtual Machines
Build toward a degree
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Engineering Design Process, Engineering Drawings, Prototyping, Drafting and Engineering Design, Mechanical Drawings, Computer-Aided Design, Technical Drawing, Robotics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Security Assessment, Security Testing, Vulnerability Assessments, Penetration Testing, Vulnerability Scanning, Threat Modeling, Vulnerability Management, Security Strategy, Security Controls, Security Requirements Analysis, White-Box Testing
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Marketing, Social Media Strategy, Strategic Planning, Search Engine Optimization, Competitive Analysis, Business Modeling, Web Analytics and SEO, Business Strategy, Paid media, Content Marketing, Market Analysis, Marketing Strategy and Techniques, Email Marketing, Digital Marketing, Google Ads, Innovation, Product Development, Video Production
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Accounts, Collaborative Software, Telecommuting, Computer Displays, Display Devices, Telecommunications
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Parent Communication, Advocacy, Patient Education and Support, Patient Education And Counseling, Oncology, Special Education, Working With Children, Education and Training, Neurology
Intermediate · Course · 1 - 3 Months