Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: File Management, Version Control, Document Management, Data Sharing, Collaborative Software, Cloud Storage, Data Storage, Data Loss Prevention
★ 4.6 (94) · Beginner · Guided Project · Less Than 2 Hours

University of Glasgow
Skills you'll gain: Business Writing, Business Correspondence, Writing, Report Writing, Business Communication, Writing and Editing, Storytelling, Organizational Structure, Vocabulary, Business Reporting, Grammar, Concision, Target Audience, Press Releases
★ 4.9 (7) · Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Curiosity, Lean Methodologies, Design Thinking, Entrepreneurship, Commercialization, Innovation, Persona Development, Problem Solving, Customer Analysis, Presentations, Target Audience, Creative Problem-Solving, Customer Insights, Market Opportunities, Technology Solutions, Team Oriented, Ideation, Market Research, Solution Design, User Feedback
★ 4.7 (83) · Beginner · Specialization · 3 - 6 Months

University of California, Santa Barbara
Skills you'll gain: Corporate Tax, Management Accounting, Tax Management, Cost Accounting, Tax Compliance, Tax Planning, Generally Accepted Auditing Standards, Financial Auditing, Auditing, Income Tax, Tax, Tax Preparation, Certified Public Accountant, Budgeting, Tax Laws, Operating Cost, Accounting, Ethical Standards And Conduct, Governmental Accounting, Cost Control
Intermediate · Specialization · 1 - 3 Months

AI CERTs
Skills you'll gain: Analytics, Predictive Analytics, Science and Research, Machine Learning, Medical Science and Research, Biomedical Technology, AI Integrations, Generative AI, AI literacy, Regulatory Compliance
★ 3 (7) · Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Facility Management and Maintenance, Energy and Utilities, Construction Management, Sustainable Architecture, Construction Engineering, Construction, Sustainable Business, Sustainable Technologies, Stakeholder Engagement, Sustainable Design, Facility Management, Sustainable Engineering, Stakeholder Management, Stormwater Management, Building Information Modeling, Project Design, Environmental Engineering, Sustainability Standards, Building Services Engineering, Project Performance
★ 4.6 (50) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Root Cause Analysis, Risk Modeling, Risk Analysis, Strategic Decision-Making, Analysis, Generative AI, Strategic Thinking, AI Workflows, Risk Management, Data-Driven Decision-Making, Risk Mitigation, Decision Support Systems, Analytical Skills, Correlation Analysis, Anomaly Detection, Responsible AI, Strategic Planning, Scenario Testing, Decision Making
★ 4.7 (20) · Intermediate · Course · 1 - 4 Weeks

Stanford Online
Skills you'll gain: Hospice, Patient Communication, Patient Education and Support, Care Management, Psychosocial Assessments, Oncology, Patient Education And Counseling, Patient-centered Care, Care Coordination, Dignity in Care, Family Support, Treatment Planning, Chronic Diseases
★ 4.6 (28) · Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Generative AI, AI Enablement, Cross-Functional Collaboration, Incident Management, Prompt Patterns, Coordinating, Prompt Engineering, Cybersecurity, AI Personalization, Scenario Testing, Hardening, Complex Problem Solving, Discussion Facilitation, Performance Analysis, Developing Training Materials
★ 4.9 (31) · Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Software Documentation, Java, API Design, Java Programming, Back-End Web Development, Application Programming Interface (API), Enterprise Application Management, Application Deployment, Databases, Data Persistence
★ 3.7 (15) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Needs Assessment, Sustainable Systems, Community Development, Sustainable Development, Corporate Sustainability, Community Outreach, Social Impact, Drive Engagement, Diversity and Inclusion, Organizational Change, Strategic Thinking, Initiative and Leadership, Adaptability, Stakeholder Engagement, Project Management, Relationship Building, Communication Strategies, Decision Making
★ 4.6 (59) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Campaigns, Social Media, Social Media Marketing, Market Research, Social Media Strategy, Search Engine Optimization, Marketing Operations, Competitive Analysis, Data-Driven Decision-Making, Consumer Behaviour, Business Research, Sales Presentation, Customer experience strategy (CX), Operations Management, Strategic Planning, Digital Marketing, Branding, Google Ads, Forecasting
★ 4.5 (19) · Beginner · Specialization · 3 - 6 Months