Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Social Media Content, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Customer Service, Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours

Emory University
Skills you'll gain: Marketing, Marketing Strategy and Techniques, Marketing Effectiveness, Marketing Planning, Marketing Management, Earned Media, Marketing Communications, Promotions and Campaigns, Branding, Market Dynamics, Target Market, Product Promotion, Customer Insights, Owned Media, Conversion Funnel Analysis, Order Delivery
★ 5 (10) · Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Good Manufacturing Practices, Nutrition and Diet, Nutrition Education, Safety Standards, Quality Assurance, Scientific Methods
★ 4.3 (20) · Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Human Capital, Human Resources Management and Planning, Human Resource Strategy, Human Resources, Organizational Change, Change Management, Talent Management, Organizational Strategy, HR Tech, Crisis Management, Strategic Leadership, Talent Acquisition, Workforce Development, Team Building, Team Management, Leadership Development, People Analytics, Talent Recruitment, Leadership, Cultural Diversity
★ 4.8 (45) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Editing, Customer Advocacy, Ideation, Brand Management, Interviewing Skills
★ 4.3 (21) · Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Responsible AI, Microsoft Copilot, Generative AI, AI Enablement, Training and Development, ChatGPT, Education Software and Technology, Training Programs, Developing Training Materials, AI Integrations, Innovation, Ethical Standards And Conduct, Case Studies, Automation
★ 4.4 (10) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Remote Access Systems, Disaster Recovery, OSI Models, General Networking, Network Administration, Network Troubleshooting, Computer Networking, Network Architecture, Network Infrastructure, Networking Hardware, Network Monitoring, TCP/IP, Virtual Private Networks (VPN), Network Protocols, Cybersecurity, Computer Security, Data Centers, Virtualization, Authentications
★ 4.8 (25) · Intermediate · Specialization · 1 - 3 Months

IE Business School
Skills you'll gain: Growth Strategies, Performance Metric, Entrepreneurship, Diversity and Inclusion, Team Building, Performance Measurement, Culture Transformation, Governance, Key Performance Indicators (KPIs), Corporate Strategy, Diversity Programs, Diversity Awareness, Team Management, Diversity Equity and Inclusion Initiatives, Employee Onboarding, Process Development, Risk Appetite, Strategic Thinking, Business Strategy, Leadership
★ 4.4 (30) · Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Packaging and Labeling, Sustainable Design, Sustainable Business, Sustainable Technologies, Sustainable Development, Environmental Laws, Waste Minimization, Sustainable Engineering, Environmental Regulations, Corporate Sustainability, Sustainable Systems, Logistics, Environmental Issue, Design, Consumer Behaviour, Innovation, Materials science
★ 5 (18) · Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Data Warehousing, Data Architecture, Data Store, Data Infrastructure, Data Storage, Extract, Transform, Load, Database Architecture and Administration, Data Integration, Cloud Storage, Data Mart, Data Storage Technologies, Database Design, Operational Data Store, Database Systems, Query Languages, Metadata Management, Data Transformation
★ 3.8 (69) · Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Data Integration, Data Quality, Data Wrangling, Exploratory Data Analysis, Data Preprocessing, Data Transformation, Data Cleansing, Data Manipulation, Jupyter, Data Processing, Data Visualization, Data Analysis, Data Science, Data Management, Predictive Modeling, Python Programming
★ 4.8 (106) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Business Intelligence, Dashboard Creation, Dashboard, Tableau Software, IBM Cognos Analytics, Data Presentation, Statistical Analysis, Business Analytics, Data Analysis, Looker (Software), Regression Analysis, Data Visualization, PostgreSQL, Interactive Data Visualization, Query Languages, Data Visualization Software, Data Cleansing, Microsoft Excel, SQL
★ 4.7 (43) · Advanced · Course · 1 - 3 Months