Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Sales, Sales Strategy, Consultative Selling, Selling Techniques, Account Strategy, Customer Relationship Building, Business Communication, Consultative Approaches, Relationship Building, Sales Pipelines, General Sales Practices, Overcoming Objections, Relationship Management, Sales Process, Closing (Sales), Communication Strategies, Proposal Writing, Digital Transformation, AI Personalization, Personalized Campaigns
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Request for Proposal, Presentations, Technical Communication, Persuasive Communication, Proposal Writing, Oral Expression, Proposal Development, Technical Writing, Intercultural Competence, Public Speaking, Verbal Communication Skills, Design Thinking, Communication, Teamwork, Communication Strategies, Concision, Communication Planning, Innovation, Professional Development, Target Audience
Intermediate · Course · 1 - 4 Weeks

GRAMMY GO
Skills you'll gain: Music Theory, Musical Composition, Music, Media Production, Creativity, Aesthetics, System Configuration
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Agile Project Management, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Sprint Retrospectives, Backlogs, Team Oriented, Team Management, Continuous Improvement Process, Customer Engagement
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Lean Methodologies, Design Thinking, Innovation, Entrepreneurship, Technology Solutions, Customer Analysis, Solution Design, Customer Insights, Market Research, User Feedback, Presentations
Beginner · Course · 1 - 3 Months

The Museum of Modern Art
Skills you'll gain: Visual Storytelling, Storytelling, Creative Design, Creativity, Cultural Diversity, Creative Thinking, Social Impact, Social Sciences, Design Elements And Principles, Critical Thinking, Personal Development
Beginner · Course · 1 - 4 Weeks
STARWEAVER
Skills you'll gain: Data Storytelling, Data Visualization, Data Presentation, Sales Presentation, Sales Strategy, Sales Presentations, Customer Relationship Management (CRM) Software, HubSpot CRM, Storytelling, Data Literacy, B2B Sales, Business Marketing, Sales, Customer Relationship Management, Data Visualization Software, Sales Development, Customer Analysis, Business Intelligence, Business Communication, Analytics
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Large Language Modeling, LLM Application, Prompt Patterns, Prompt Engineering, Microsoft Azure, OpenAI API, Retrieval-Augmented Generation, OpenAI, Model Deployment, Risk Management Framework, MLOps (Machine Learning Operations), Embeddings, Cloud Deployment, Application Deployment, Python Programming
Intermediate · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Prompt Engineering, Prompt Patterns, Prompt Engineering Tools, Generative AI, Sales Enablement, AI Personalization, Sales, AI literacy, AI Product Strategy, AI Enablement, ChatGPT, Large Language Modeling, LLM Application, AI Workflows, Artificial Intelligence, Decision Intelligence, Finance, Ideation, Business Transformation, Innovation
Intermediate · Course · 1 - 4 Weeks
STARWEAVER
Skills you'll gain: Corporate Communications, Internal Communications, Communication Planning, Strategic Communication, Crisis Management, Business Ethics, Stakeholder Communications, Public Relations, Ethical Standards And Conduct, Cross-Functional Collaboration, Media Relations, Communication Strategies, Employee Engagement, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce Development, Salesforce, Application Deployment, Workflow Management, Operational Efficiency, Dashboard, Data Access, Process Design, Application Design, Application Development, No-Code Development, User Accounts, User Provisioning, UI Components, Cloud Applications, Operational Excellence, Business Process Automation, Customer Relationship Management (CRM) Software, Business Logic, User Interface (UI)
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Market Research, Business Research, Market Analysis, Marketing, Research Methodologies, Research, Demand Planning, Research Design, Consumer Behaviour, Market Trend, Customer Analysis, Forecasting, Analysis, Product Testing
Mixed · Course · 1 - 4 Weeks