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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Journey Mapping

    Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Geneva

    Migration, Health and Equity in Europe

    Skills you'll gain: Health Policy, Health Disparities, Health Equity, Healthcare Ethics, Public Health, Health Care, Research, Health Systems, Research Methodologies, Social Determinants Of Health, Community Health, Epidemiology, Cultural Responsiveness, Cultural Sensitivity, Data Collection

    4.9
    Rating, 4.9 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Immersify

    Vital Signs, Vital Skills: Essential Patient Assessments

    Skills you'll gain: Vital Signs, Patient Communication, Patient Evaluation, Health Assessment, Patient Observation, Clinical Assessment, Mental Status Examination, Patient-centered Care, Blood Pressure, Patient Treatment, Triage, Clinical Nursing, Nursing, Patient Safety, Healthcare Industry Knowledge, Respiration, Medical Surgical Nursing

    5
    Rating, 5 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Building Applications with Spring Boot and MVC Architecture

    Skills you'll gain: Software Documentation, Java, Back-End Web Development, Application Programming Interface (API), Secure Coding, Databases, Data Persistence, Dependency Analysis

    3.7
    Rating, 3.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Create a High-Fidelity Prototype with Figma

    Skills you'll gain: Prototyping, User Interface (UI) Design, Figma (Design Software), Mobile Development, Mockups, Wireframing, Collaborative Software

    3.9
    Rating, 3.9 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    From Data to Decisions: Finding Patterns with AI

    Skills you'll gain: Statistical Methods, Statistical Analysis, Data Visualization, Generative AI, Statistical Hypothesis Testing, Data Presentation, Data Storytelling, Box Plots, Data Analysis, Plot (Graphics), Data-Driven Decision-Making, Statistics, Technical Communication, Statistical Inference, Graphing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Product Innovation Management

    Skills you'll gain: Product Development, Product Strategy, Sustainable Business, Product Management, Marketing, Sustainable Design, New Product Development, Product Lifecycle Management, Commercialization, Marketing Strategies, Business Marketing, Presentations, Corporate Sustainability, Market Dynamics, Financial Analysis, Financial Modeling, Business Metrics, Cash Flows

    Build toward a degree

    5
    Rating, 5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Sales Analysis with Claude: Data Driven Sales Analytics

    Skills you'll gain: Anthropic Claude, Business Intelligence, Data Presentation, Data Visualization, Trend Analysis, Sales, Business Analytics, Sales Strategy, Data-Driven Decision-Making, Data Analysis, Business Strategy, Business Analysis, AI Enablement

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Interactive and Immersive Experiences with Generative AI

    Skills you'll gain: AI Personalization, Generative AI, Virtual Environment, AI Product Strategy, Augmented and Virtual Reality (AR/VR), Virtual Reality, Artificial Intelligence, Creativity, Storytelling, Game Design, Interactive Design, Prompt Engineering, AI Workflows, Media Production

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google

    Clean Your Data

    Skills you'll gain: Data Preprocessing, Data Integration

    5
    Rating, 5 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI for Customer Service Automation

    Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Getting Started with APIs

    Skills you'll gain: API Design, Application Programming Interface (API), Postman API Platform, Restful API, API Testing, Application Deployment, CI/CD, Application Lifecycle Management, Software Documentation, Application Performance Management, Microservices

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • GenAI for Customer Journey Mapping: Coursera
  • Migration, Health and Equity in Europe: University of Geneva
  • Vital Signs, Vital Skills: Essential Patient Assessments: Immersify
  • Building Applications with Spring Boot and MVC Architecture: Board Infinity
  • Create a High-Fidelity Prototype with Figma: Coursera
  • From Data to Decisions: Finding Patterns with AI: Vanderbilt University
  • Product Innovation Management: University of Colorado Boulder
  • Sales Analysis with Claude: Data Driven Sales Analytics: Coursera
  • Interactive and Immersive Experiences with Generative AI: Coursera
  • Clean Your Data: Google

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