• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • L

    Lund University

    Cities, Climate and Change: Pathways and Opportunities

    Skills you'll gain: Climate Change Programs, Climate Change Mitigation, Sustainable Development, Climate Change Adaptation, Social Justice, Drive Engagement, Community Development, Social Impact, Mitigation, Systems Thinking, Stakeholder Engagement, Research and Design, Visionary, Data-Driven Decision-Making, Finance, Innovation, Strategic Partnership, Governance, Collaboration

    ★ 4.8 (13) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    GenAI for Loan Officers: Revolutionizing Credit Scoring

    Skills you'll gain: Responsible AI, Loan Origination, General Lending, Lending and Underwriting, Loan Documentation, Data Ethics, Generative AI Agents, Workflow Management, Generative AI, Regulatory Compliance, AI Integrations, AI Enablement, Customer Communications Management, Loans, Customer experience improvement, Credit Risk, Document Management, Financial Services, Business Process Automation, Customer Inquiries

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Technical Managerial Written Skills

    Skills you'll gain: Proposal Development, Proposal Writing, Technical Writing, Technical Communication, Business Writing, Stakeholder Analysis, Concision, Engineering Management, Persuasive Communication, Report Writing, Business Correspondence, Stakeholder Communications, Writing, Stakeholder Engagement, Business Communication, Communication, Communication Strategies

    ★ 4.6 (23) · Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Body Language for Effective Leadership Communication

    Skills you'll gain: Non-Verbal Communication, Assertiveness, Rapport Building, Drive Engagement, Executive Presence, Leadership, Interpersonal Communications, Business Communication, Communication Strategies, Influencing, Professionalism, Trustworthiness

    ★ 4.8 (17) · Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Démarrer avec Instagram pour les entreprises

    Skills you'll gain: Instagram, Content Creation, Social Media Management, Social Media, Drive Engagement, Social Media Content, Driving engagement, Social Media Marketing, Social Media Strategy, Customer Engagement, Marketing, Business

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Alteryx Advanced

    Skills you'll gain: Data Cleansing, Data Manipulation, Advanced Analytics, Applied Machine Learning, Data Wrangling, Fraud detection, Data Transformation, Predictive Modeling, Data Processing, Machine Learning, Data Analysis, Model Training, Data Preprocessing, Sampling (Statistics), Data Integration, Case Studies, Model Evaluation, Workflow Management

    Intermediate · Course · 1 - 3 Months

  • J

    Johns Hopkins University

    Teaching Reluctant Writers

    Skills you'll gain: Student Engagement, Teaching, Empowerment, Instructional Strategies, Growth Mindedness, Writing, Mentorship, Case Studies, Literacy, Constructive Feedback

    ★ 4 (8) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Automation and Project Implementation in Azure Databricks

    Skills you'll gain: Databricks, CI/CD, Microsoft Azure, Data Architecture, Integration Testing, Continuous Integration, Continuous Deployment, Data Infrastructure, Data Pipelines, Development Environment, Data Integration, Data Security, Data Processing, Automation, Data Storage, Security Controls

    ★ 4.8 (13) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Design Remote Meeting Boards in Miro

    Skills you'll gain: Collaborative Software, Meeting Facilitation, Virtual Teams, Drive Engagement, Telecommuting, Experience Design, Business Process Management, Virtual Environment

    ★ 4.1 (20) · Intermediate · Guided Project · Less Than 2 Hours

  • L

    LearnKartS

    Salesforce Introduction and Setup

    Skills you'll gain: Salesforce Development, Salesforce, User Accounts, User Provisioning, Customer Relationship Management (CRM) Software, No-Code Development, Application Development, Application Design, User Interface (UI), Cloud Technologies

    ★ 4.9 (8) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    AI Enhancement with Knowledge Graphs - Mastering RAG Systems

    Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, LLM Application, Embeddings, AI Integrations, Large Language Modeling, Data Integration, Graph Theory, Query Languages, Interactive Data Visualization, Development Environment

    ★ 4.9 (8) · Intermediate · Course · 1 - 3 Months

  • S

    S.P. Jain Institute of Management and Research

    Effective Employee Retention Strategies to Combat Attrition

    Skills you'll gain: Employee Retention, Workplace inclusivity, Employee Coaching, Employee Engagement, Talent Management, Human Resource Strategy, Workforce Development, Team Motivation, Leadership, Leadership Development, Employee Onboarding, Diversity and Inclusion, People Analytics, Mentorship, Knowledge Transfer, Program Implementation, Performance Metric

    Beginner · Course · 1 - 4 Weeks

1…207208209…347

In summary, here are 10 of our most popular customer engagement courses

  • Cities, Climate and Change: Pathways and Opportunities: Lund University
  • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera
  • Technical Managerial Written Skills: University of Colorado Boulder
  • Body Language for Effective Leadership Communication: EDUCBA
  • Démarrer avec Instagram pour les entreprises: Coursera
  • Alteryx Advanced: Packt
  • Teaching Reluctant Writers: Johns Hopkins University
  • Automation and Project Implementation in Azure Databricks: Packt
  • Design Remote Meeting Boards in Miro: Coursera
  • Salesforce Introduction and Setup: LearnKartS

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok