Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Price Negotiation, Intercultural Competence, Planning, Conflict Management, Communication, Influencing, Cultural Sensitivity, Contract Management, Ethical Standards And Conduct, Decision Making
Mixed · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Influencing, Persuasive Communication, Design Thinking, Data-Driven Decision-Making, Leadership, Strategic Communication, Innovation, Collaboration, Crisis Management, Negotiation, Organizational Leadership, Ideation, Team Leadership, Resource Allocation, Human Centered Design, Teamwork, Stakeholder Communications, Cross-Functional Team Leadership, Data-Driven Marketing, Marketing
Intermediate · Specialization · 3 - 6 Months

IESE Business School
Skills you'll gain: Strategic Leadership, Leadership Development, Intercultural Competence, Conflict Management, Leadership, Organizational Development, Team Leadership, Management Training And Development, Cultural Sensitivity, Behavior Management, Diversity Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Meeting Facilitation, Constructive Feedback, Trustworthiness, Employee Coaching, Emotional Intelligence, Collaborative Software, Discussion Facilitation, Microsoft Teams, Microsoft Copilot, Leadership and Management, Professionalism, Leadership, Conflict Management, Team Management, Team Leadership, Taking Meeting Minutes, Coaching, Follow Through, Employee Performance Management, Microsoft Office
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Electronic Benefits Transfer (EBT), Record Keeping, Automated Clearing House, Financial Regulation, Bank Regulations, Regulatory Compliance, Customer Complaint Resolution, Financial Regulations, Payment Processing and Collection, Compliance Training, Payment Systems, Law, Regulation, and Compliance, Payment Processing, Compliance Management, Regulatory Requirements, Regulation and Legal Compliance
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Insights, Customer Analysis, AI Personalization, Data Storytelling, Conversion Funnel Analysis, Campaign Management, Customer Data Management, Data-Driven Marketing, Marketing Analytics, Data Presentation, Power BI, Customer Relationship Management (CRM) Software, Upselling, Customer Relationship Management, Personalized Campaigns, Cross-Channel Marketing, Performance Reporting, Key Performance Indicators (KPIs), Campaign Planning, Email Marketing
Beginner · Specialization · 3 - 6 Months

Harvard Business School Online
Skills you'll gain: Leadership Development, Emotional Intelligence, Empathy & Emotional Intelligence, Leadership, Relationship Building, Self-Awareness, Team Leadership, People Development, Influencing, Drive Engagement, Trustworthiness, Empathy, Personal Development, Relationship Management, Growth Mindedness, Team Motivation, Resilience, Conflict Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Teamwork, Team Building, Team Management, Team Performance Management, Collaboration, Conflict Management, Team Collaboration, Organizational Effectiveness, Virtual Teams, Coordinating, Cross-Functional Collaboration, Accountability, Social Skills, Organizational Skills, Productivity, Innovation, Virtual Environment, Social Work, Build Tools, Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Teamwork, Team Management, Team Leadership, Team Building, Team Performance Management, Collaboration, Virtual Teams, Behavior Management, Team Collaboration, Decision Making, Leadership, Team Motivation, Organizational Structure, Leadership Development, Conflict Management, Critical Thinking, Productivity, Problem Solving, Communication Strategies, Communication
Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Harvard Business School Online
Skills you'll gain: Team Management, Team Leadership, Team Performance Management, Leadership Development, Teamwork, Team Building, Organizational Leadership, Emotional Intelligence, Team Motivation, Team Collaboration, Empathy & Emotional Intelligence, Cross-Functional Team Leadership, Organizational Effectiveness, Leadership, Conflict Management, Relationship Building, Self-Awareness, People Development, Leadership and Management, Business Leadership
Beginner · Specialization · 1 - 3 Months