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  • Conflict Resolution

Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Popular Conflict Resolution Courses and Certifications


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    U

    University of Michigan

    Negociações de sucesso: estratégias e habilidades essenciais (em Português)

    Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Price Negotiation, Intercultural Competence, Planning, Conflict Management, Communication, Influencing, Cultural Sensitivity, Contract Management, Ethical Standards And Conduct, Decision Making

    4.9
    Rating, 4.9 out of 5 stars
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    1.6K reviews

    Mixed · Course · 1 - 3 Months

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    R

    Real Madrid Graduate School Universidad Europea

    How to Develop as a Leader in Football

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    N

    Northwestern University

    Organizational Leadership

    Skills you'll gain: Influencing, Persuasive Communication, Design Thinking, Data-Driven Decision-Making, Leadership, Strategic Communication, Innovation, Collaboration, Crisis Management, Negotiation, Organizational Leadership, Ideation, Team Leadership, Resource Allocation, Human Centered Design, Teamwork, Stakeholder Communications, Cross-Functional Team Leadership, Data-Driven Marketing, Marketing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    5.5K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IESE Business School

    Organizational Behavior: How to Manage People

    Skills you'll gain: Strategic Leadership, Leadership Development, Intercultural Competence, Conflict Management, Leadership, Organizational Development, Team Leadership, Management Training And Development, Cultural Sensitivity, Behavior Management, Diversity Awareness

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    M

    Microsoft

    Leading Through Communication, Coaching, and Trust

    Skills you'll gain: Meeting Facilitation, Constructive Feedback, Trustworthiness, Employee Coaching, Emotional Intelligence, Collaborative Software, Discussion Facilitation, Microsoft Teams, Microsoft Copilot, Leadership and Management, Professionalism, Leadership, Conflict Management, Team Management, Team Leadership, Taking Meeting Minutes, Coaching, Follow Through, Employee Performance Management, Microsoft Office

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
    Free Trial
    S

    SkillUp

    Electronic Fund Transfers (Regulation E) with ESIGN

    Skills you'll gain: Electronic Benefits Transfer (EBT), Record Keeping, Automated Clearing House, Financial Regulation, Bank Regulations, Regulatory Compliance, Customer Complaint Resolution, Financial Regulations, Payment Processing and Collection, Compliance Training, Payment Systems, Law, Regulation, and Compliance, Payment Processing, Compliance Management, Regulatory Requirements, Regulation and Legal Compliance

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Customer Journey Mapping 

    Skills you'll gain: Customer Insights, Customer Analysis, AI Personalization, Data Storytelling, Conversion Funnel Analysis, Campaign Management, Customer Data Management, Data-Driven Marketing, Marketing Analytics, Data Presentation, Power BI, Customer Relationship Management (CRM) Software, Upselling, Customer Relationship Management, Personalized Campaigns, Cross-Channel Marketing, Performance Reporting, Key Performance Indicators (KPIs), Campaign Planning, Email Marketing

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    H

    Harvard Business School Online

    Becoming an Effective Leader

    Skills you'll gain: Leadership Development, Emotional Intelligence, Empathy & Emotional Intelligence, Leadership, Relationship Building, Self-Awareness, Team Leadership, People Development, Influencing, Drive Engagement, Trustworthiness, Empathy, Personal Development, Relationship Management, Growth Mindedness, Team Motivation, Resilience, Conflict Management

    Beginner · Course · 1 - 3 Months

  • Status: New
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    E

    EDUCBA

    Group Dynamics and Effective Teamwork

    Skills you'll gain: Teamwork, Team Building, Team Management, Team Performance Management, Collaboration, Conflict Management, Team Collaboration, Organizational Effectiveness, Virtual Teams, Coordinating, Cross-Functional Collaboration, Accountability, Social Skills, Organizational Skills, Productivity, Innovation, Virtual Environment, Social Work, Build Tools, Environment

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    E

    EDUCBA

    Group Behavior and Team Management Essentials

    Skills you'll gain: Teamwork, Team Management, Team Leadership, Team Building, Team Performance Management, Collaboration, Virtual Teams, Behavior Management, Team Collaboration, Decision Making, Leadership, Team Motivation, Organizational Structure, Leadership Development, Conflict Management, Critical Thinking, Productivity, Problem Solving, Communication Strategies, Communication

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    479 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    H

    Harvard Business School Online

    Introduction to Leadership Principles

    Skills you'll gain: Team Management, Team Leadership, Team Performance Management, Leadership Development, Teamwork, Team Building, Organizational Leadership, Emotional Intelligence, Team Motivation, Team Collaboration, Empathy & Emotional Intelligence, Cross-Functional Team Leadership, Organizational Effectiveness, Leadership, Conflict Management, Relationship Building, Self-Awareness, People Development, Leadership and Management, Business Leadership

    Beginner · Specialization · 1 - 3 Months

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