
Skills you'll gain: Account Strategy, Account Management, Selling Techniques, Technical Sales, Sales Territory Management, Cold Calling, Sales Process, Sales Strategy, Closing (Sales), Customer Relationship Building, Customer Engagement, B2B Sales, Consultative Selling, Customer Relationship Management, Solution Selling, Generative AI Agents, Lead Generation, Overcoming Objections, Return On Investment, Predictive Analytics
Intermediate · Specialization · 3 - 6 Months

University of Arizona
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft PowerPoint, Presentations, Data Visualization, Driving engagement, Drive Engagement, Productivity Software, Editing, Graphic Design, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Power BI, Conflict Management, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Beginner · Professional Certificate · 3 - 6 Months

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Software Development Life Cycle, Version Control, Program Development, Software Development, Application Deployment, Git (Version Control System), Software Design Documents, CI/CD, Software Design, DevOps, Unified Modeling Language, GitHub, Debugging, Containerization, Systems Design, Docker (Software), Code Review, Software Documentation, Functional Requirement, Requirements Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Data Ethics, Business Process Automation, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Network Security, Computer Hardware, Hardware Architecture, Computer Systems, TCP/IP, Information Technology, Networking Hardware, System Software, General Networking, OSI Models, Computer Literacy, Network Protocols, Operating Systems, System Configuration, Software Installation, Security Software, Computer Networking, Software Systems, Intranet, Data Storage
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Clinical Trials, Software Development Life Cycle, Medical Devices, Software Quality Assurance, Usability, Software Development, Medical Privacy, Software Quality (SQA/SQC), Verification And Validation, Human Factors, Biomedical Engineering, Risk Management, User Interface (UI), Software Design, Regulatory Compliance, Health Technology, Machine Learning, Software Testing, Entrepreneurship, User Research
Intermediate · Course · 3 - 6 Months

Tel Aviv University
Skills you'll gain: Cultural Diversity, Diversity Awareness, Social Justice, Social Sciences, International Relations, World History, Socioeconomics, Culture, Political Sciences, Sociology, Diplomacy, Public History, Economic Development, Social Impact, Public Safety and National Security, Demography, Public Affairs, Economics
Beginner · Course · 1 - 3 Months

Chris Croft Training
Skills you'll gain: Professional Networking, Customer Retention, Sales Presentation, Consultative Selling, Customer Service, Selling Techniques, Negotiation, Communication, Customer Relationship Building, General Sales Practices, Trustworthiness, Influencing, Price Negotiation, Sales, Business Communication, Customer Engagement, Customer Relationship Management, Sales Development, Customer Success Management, Leadership
Mixed · Course · 1 - 4 Weeks

The Museum of Modern Art
Skills you'll gain: Visual Storytelling, Storytelling, Creative Design, Creativity, Cultural Diversity, Creative Thinking, Social Impact, Social Sciences, Design Elements And Principles, Critical Thinking, Personal Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Blogs, Content Performance Analysis, Google Analytics, Web Analytics, Promotional Strategies, Customer Engagement, Social Media Marketing, Social Media Analytics, Social Media, Customer Relationship Building, Content Marketing, Content Creation, Content Management Systems, Marketing
Beginner · Guided Project · Less Than 2 Hours