Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Presentations, Business Intelligence, Dashboard Creation, Dashboard, Tableau Software, IBM Cognos Analytics, Data Presentation, Statistical Analysis, Business Analytics, Data Analysis, Looker (Software), Statistical Methods, Regression Analysis, Data Visualization, Data Analysis Software, PostgreSQL, Interactive Data Visualization, Query Languages, Data Visualization Software, Data Cleansing
★ 4.7 (43) · Advanced · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Request for Proposal, Presentations, Technical Communication, Persuasive Communication, Proposal Writing, Oral Expression, Proposal Development, Technical Writing, Intercultural Competence, Public Speaking, Verbal Communication Skills, Design Thinking, Communication, Teamwork, Communication Strategies, Concision, Communication Planning, Innovation, Professional Development, Target Audience
★ 4.9 (16) · Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Time Series Analysis and Forecasting, Demand Planning, Trend Analysis, Data Visualization, Customer Demand Planning, Regression Analysis, Plot (Graphics), Forecasting, Statistical Analysis, Predictive Modeling, Correlation Analysis, Predictive Analytics, Applied Machine Learning, Supply Chain, Supply Chain Management, Data Analysis, Pandas (Python Package), Statistical Modeling, Machine Learning, Python Programming
★ 3.3 (39) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Empathy, ChatGPT, Active Listening, Decision Making, Data Ethics, Stress Management, Mindfulness, Consumer Behaviour, Responsible AI, Emotional Intelligence, Goal Setting, Prompt Engineering, Health And Wellness Coaching, Human Computer Interaction, Artificial Intelligence, Critical Thinking, Data Analysis, Communication, Psychology, Generative AI
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Quality Assessment, Quality Monitoring, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Customer experience strategy (CX), Process Improvement, Technical Standard, User Feedback, Customer Insights, Customer Engagement
★ 3.4 (7) · Beginner · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Diversity Awareness, Sociology, Culture, Psychology, Cultural Diversity, Human Development, Social Sciences, Child Development, Learning Theory, Biology, Health Education
★ 4.5 (15) · Beginner · Course · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Full Cycle Recruitment, Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Talent Recruitment, Brand Loyalty, Interviewing Skills, Customer Engagement, Branding, Brand Awareness, Customer experience improvement, Constructive Feedback, Customer experience strategy (CX), Customer Service, Customer Advocacy, Personalized Service, Rapport Building, Relationship Building
★ 4.2 (13) · Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Reinforcement Learning, Artificial Intelligence, Tensorflow, Artificial Neural Networks, Machine Learning Methods, Machine Learning Algorithms, Deep Learning, Machine Learning, Applied Machine Learning, AI literacy, Data Ethics, Supervised Learning, Responsible AI, Unsupervised Learning, Model Training, Digital Transformation
★ 4.1 (10) · Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Power BI, Data Visualization, Dashboard Creation, Interactive Data Visualization, Analytics, Data Analysis, Data Modeling, Data Visualization Software, Advanced Analytics, Data Analysis Expressions (DAX), Star Schema, Data Cleansing, Data Transformation, Data Import/Export, Data Security, Security Controls
★ 4.6 (60) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Microsoft Azure, Active Directory, Authorization (Computing), Identity and Access Management, User Provisioning, Cloud Management, Cloud Security, User Accounts, Cloud Storage, Data Security, Data Storage, Key Management, Data Storage Technologies, Continuous Monitoring, Encryption
★ 3.7 (21) · Intermediate · Course · 1 - 4 Weeks

University of Pittsburgh
Skills you'll gain: NumPy, Matplotlib, Plot (Graphics), Linear Algebra, Pandas (Python Package), Data Manipulation, Applied Mathematics, Data Visualization, Python Programming, Data Analysis, Data Science, Regression Analysis, Data Processing, Statistical Analysis, Mathematics and Mathematical Modeling, Numerical Analysis, Mathematical Modeling, Machine Learning, Computational Logic, Logical Reasoning
★ 3.6 (10) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Extract, Transform, Load, Power BI, Data Transformation, Data Cleansing, Query Languages, Data Integration, Data Import/Export, Data Quality, Data Analysis, Data Integrity, Anomaly Detection, Data Storage
★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks