Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Closing (Sales), Sustainable Business, Sales, Professional Development, Customer Relationship Building, Sales Strategy, Professionalism, Persuasive Communication, Emotional Intelligence, Influencing, Adaptability, Data Centers, Customer Insights, Interviewing Skills, Public Speaking, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado System
Skills you'll gain: Data Governance, AI Enablement, Health Informatics, Machine Learning Algorithms, Analytics, Advanced Analytics, Data-Driven Decision-Making, Artificial Intelligence, Health Information Management, Decision Support Systems, Business Analytics, Predictive Analytics, Machine Learning, Data Integration, Real Time Data, Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Devops Tools, AWS Identity and Access Management (IAM), DevOps, Application Deployment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Software, Dashboard, Project Management, Calendar Management, Collaborative Software, Milestones (Project Management)
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Vulnerability Assessments, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Cybersecurity, Malware Protection, Penetration Testing, Exploitation techniques, Threat Detection, Threat Management, Brute-force attacks, Network Security, Information Systems Security, Security Awareness, Network Protocols
Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Accounts, Collaborative Software, Telecommuting, Computer Displays, Display Devices, Telecommunications
Beginner · Guided Project · Less Than 2 Hours
National Taiwan University
Skills you'll gain: Political Sciences, Education and Training, Family Support, Human Learning, Culture, Ethical Standards And Conduct, Sociology, Cultural Diversity, Social Sciences, Ancient History, Human Development, Governance, Interpersonal Communications
Beginner · Course · 1 - 3 Months

University of California, Santa Cruz
Skills you'll gain: Instructional Strategies, Student-Centred Learning
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Delegation Skills, Engineering Management, Technical Management, Organizational Leadership, Culture Transformation, Leadership and Management, Team Leadership, Team Motivation, Leadership, Organizational Effectiveness, Employee Engagement, Empowerment, Employee Performance Management
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Debugging, Data-oriented programming, Program Development, Python Programming, Data Manipulation, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Family Support, Public Policies, Economic Development, Economics, Political Sciences, Policy Analysis, Socioeconomics, Human Development, Behavioral Economics, Social Studies, Social Sciences, Community Development, Gerontology, Relationship Building, Empathy, Social Impact, Social Skills, Child Development, Resilience, Parent Communication
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Generative AI, AI Enablement, Responsible AI, AI Product Strategy, Return On Investment, Data Ethics, Artificial Intelligence, Business Process Automation, Operational Efficiency, Innovation, Performance Measurement, Content Creation, Product Design, Customer Support
Intermediate · Course · 1 - 4 Weeks