Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

AI CERTs
Skills you'll gain: Data Analysis, Data Literacy, Data-Driven Decision-Making, Clinical Informatics, Image Analysis, AI Integrations, Health Technology, Diagnostic Tests, Advanced Analytics, Treatment Planning, Care Management, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Meta Ads Manager, Campaign Planning, Data-Driven Marketing, Conversion Funnel Analysis, Performance marketing, Marketing Analytics, Marketing Budgets, Target Market, Google Ads, Web Analytics, Google Analytics, E-Commerce, Budget Management, Content Creation, Account Management, Video Production, Apple iOS
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Identity and Access Management, Cloud Services, Microsoft Azure, Microsoft Teams, Collaborative Software, IT Security Architecture, Security Controls, Endpoint Security, Cloud Solutions, Microsoft Intune (Mobile Device Management Software), Zero Trust Network Access, Microsoft Office, User Provisioning, Cloud Computing, Cloud Deployment, Azure Active Directory, Role-Based Access Control (RBAC), Data Loss Prevention, Information Privacy
Beginner · Course · 3 - 6 Months

Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, AI literacy, Technical Support, AI Personalization, AI Integrations, Data Ethics, Automation
Beginner · Course · 1 - 4 Weeks
Northeastern University
Skills you'll gain: Healthcare Industry Knowledge, Health Systems, Health Informatics, Value-Based Care, Organizational Change, Change Management, Health Care, Health Technology, Patient-centered Care, Consumer Behaviour, Payment Systems, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: AI Product Strategy, Generative AI, Branding, Brand Strategy, Brand Marketing, Brand Awareness, Marketing Design, Content Creation, Visual Design, Social Media Content, Creative Problem-Solving, Business Process Improvement, Marketing Communications, Customer Communications Management, Social Media, Design Elements And Principles, Social Media Marketing, Customer Acquisition Management, Digital Marketing, Media and Communications
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Email Automation, Google Sheets, Automation, Business Process Automation, Google Workspace, Gmail, Workflow Management, Greeting Customers, Operations Management, Order Fulfillment
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Copilot, Data Quality, Anomaly Detection, Generative Adversarial Networks (GANs), Data Ethics, Generative AI, Data Pipelines, Data Cleansing, Data Preprocessing, Data Synthesis, Data Validation, Data Processing, Responsible AI, Natural Language Processing
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Microbiology, Epidemiology, Public Health and Disease Prevention, Public Health, Infectious Diseases, Environmental Science, Environment Health And Safety, Investigation, Environment, Environmental Monitoring, Laboratory Testing, Anthropology, Qualitative Research, Research Design, Research Methodologies, Data Collection
Mixed · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization
Beginner · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain: Responsible AI, AI literacy, digital literacy, Digital pedagogy, Education Software and Technology, Generative AI, Artificial Intelligence, Data Ethics, AI Integrations, Emerging Technologies, Instructional Design, Case Studies, Problem Solving, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Indian Institute of Technology Guwahati
Skills you'll gain: User Research, UI/UX Research, Design Research, User Experience, User Interface and User Experience (UI/UX) Design, Competitive Analysis, User Interface (UI), User Experience Design, Information Architecture, Interaction Design, User Flows, Interactive Design, Persona (User Experience), Qualitative Research, Usability, User Centered Design, User Interface (UI) Design, Experience Design, Wireframing, Human Computer Interaction
Beginner · Specialization · 3 - 6 Months