Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Starweaver
Skills you'll gain: Internet Of Things, Prototyping, Embedded Software, Energy and Utilities, Electrical Systems, Sustainable Technologies, Usability Testing, Electronic Hardware, Emerging Technologies, Communication Systems, Sustainable Development, Real Time Data, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Sprint Planning, Agile Project Management, Project Estimation, Agile Methodology, Project Management Software, Estimation, Process Optimization, Backlogs, User Story, Process Improvement, Resource Utilization
Beginner · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Database Management, AWS CloudFormation, Amazon Elastic Compute Cloud, Cloud Infrastructure, Amazon S3, Cloud Computing, Public Cloud, Cloud Storage, Data Security, Virtual Networking
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Cleansing, Data Wrangling, Data Integration, Data Capture, Data Preprocessing, Data Literacy, Data Quality, Data Transformation, Data Management, Data Collection, Web Scraping, Data Import/Export, Data Access, Information Management, Metadata Management, Unstructured Data
Mixed · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Data Processing, Data Analysis, Regression Analysis, SPSS, Marketing Analytics, Market Research, Business Intelligence, Statistical Analysis, Data Mining, Data-Driven Decision-Making, Statistical Methods, Exploratory Data Analysis, Market Analysis, Consumer Behaviour, Microsoft Excel
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Sustainable Technologies, Production Process, Environmental Engineering, Sustainable Development, Environmental Issue, Basic Electrical Systems, Energy and Utilities, Manufacturing Processes, Chemistry, Electrical Systems, Technology Roadmaps, Materials science, Electronics, Quality Assurance, Emerging Technologies, Innovation
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Data Management, Cloud Storage, Cloud Computing Architecture, Serverless Computing
Intermediate · Course · 1 - 4 Weeks

EDUCBA
Skills you'll gain: Microsoft Azure, Cloud Computing, Cloud Computing Architecture, Virtual Machines, Cloud Infrastructure, Application Deployment, Infrastructure As A Service (IaaS), Cloud Storage, Virtualization and Virtual Machines, Hybrid Cloud Computing, Virtual Networking, Windows PowerShell, Scalability, Load Balancing, Command-Line Interface
Beginner · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Assessments, Vulnerability Scanning, Open Web Application Security Project (OWASP), Exploitation techniques, Unix, Network Security, Cybersecurity, Information Systems Security, Network Analysis, Web Applications, Virtual Machines, Web Servers
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: No-Code Development, Cloud Applications, Google Sheets, Google Workspace, Google Cloud Platform, Data Integration, Microsoft Excel
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Apache Spark, Scala Programming, Data Processing, Big Data, Applied Machine Learning, IntelliJ IDEA, Real Time Data, Graph Theory, Development Environment, Distributed Computing, Performance Tuning
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Marketing Analytics, Responsible AI, Persona Development, A/B Testing
Beginner · Course · 1 - 4 Weeks