Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
Intermediate · Course · 1 - 4 Weeks
University of Glasgow
Skills you'll gain: Autoencoders, Deep Learning, Model Evaluation, Recurrent Neural Networks (RNNs), Machine Learning, Applied Machine Learning, Responsible AI, Convolutional Neural Networks, Software Visualization, Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Strategic Marketing, Marketing Strategies, Marketing Analytics, Data-Driven Marketing, Digital Marketing, Data Visualization, Conversion Funnel Analysis, Consumer Behaviour, Sales Strategy, Marketing, Performance marketing, Marketing Planning, Customer Analysis, Digital Analysis, Marketing Strategy and Techniques, Marketing Operations, Marketing Effectiveness, Data Strategy, Data-Driven Decision-Making, Data Visualization Software
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Agentic systems, AI Workflows, Generative AI Agents, Amazon Web Services, AI Security, Cloud Deployment, Customer Relationship Management, Security Controls
Beginner · Project · Less Than 2 Hours

Skills you'll gain: User Story, Backlogs, Scaled Agile Framework, Project Estimation, Sprint Planning, Agile Project Management, Agile Software Development, Scrum (Software Development), Sprint Retrospectives, Agile Methodology, Stakeholder Communications, Team Building, Agile Product Development, Jira (Software), Estimation, Planning, Project Management, Kanban Principles, Product Management, Prioritization
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Education Software and Technology, Digital pedagogy
Beginner · Guided Project · Less Than 2 Hours

Harvard Business Review
Skills you'll gain: Business Planning, Strategic Thinking, Critical Thinking, Plan Execution, Organizational Strategy, Business Strategy, Strategic Decision-Making, Trend Analysis, Decision Making, Market Trend, Market Opportunities, Forecasting, Innovation, Competitive Analysis
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Loyalty Programs, Marketing Analytics, Branding, Customer Engagement, Brand Management, Marketing, Marketing Strategy and Techniques, Digital Transformation, Social Media Strategy, Content Strategy, Strategic Partnership, Customer experience improvement, Customer Relationship Management, Personalized Service, Data Analysis, Technology Strategies, Innovation, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Leadership, Risk Management, Team Performance Management, People Management, Risk Mitigation, Organizational Leadership, Performance Management, Project Risk Management, Stakeholder Analysis, Risk Analysis, Employee Performance Management, Smart Goals, Drive Engagement, Project Scoping, Agile Project Management, Compliance Management, Agile Software Development, Team Collaboration, Project Planning, Backlogs
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Analysis Expressions (DAX), Customer Insights, Power BI, Customer Analysis, Dashboard, Data Modeling, Dashboard Creation, Data Transformation, Data Import/Export, Interactive Data Visualization, Business Intelligence, Time Series Analysis and Forecasting, Data Cleansing
Intermediate · Course · 1 - 4 Weeks

National Academy of Sports Medicine
Skills you'll gain: Goal Setting, Growth Mindedness, Overcoming Obstacles, Health And Wellness Coaching, Personal Development, Empowerment, Coaching, Behavior Management, Self-Awareness, Action Oriented, Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Organizational Change, Change Management, Business Transformation, Organizational Development, Organizational Leadership, Leadership Studies, Organizational Strategy, Business Leadership, Strategic Leadership, Organizational Structure, Drive Engagement, Leadership Development, Cross-Functional Collaboration, Stakeholder Engagement, Employee Engagement, Driving engagement, Team Building, Industrial and Organizational Psychology, Lifelong Learning
Beginner · Course · 1 - 4 Weeks