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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Requirements Engineering: Secure Software Specifications

    Skills you'll gain: Requirements Elicitation, Software Design Documents, Requirements Analysis, Security Requirements Analysis, Mockups, Interviewing Skills, User Requirements Documents, Data Flow Diagrams (DFDs), Storyboarding, Requirements Management, Functional Requirement, Goal Setting, Software Development Methodologies, Software Documentation, Diagram Design, Agile Methodology, Business Requirements, Unified Modeling Language, Risk Management Framework, System Requirements

    4.5
    Rating, 4.5 out of 5 stars
    ·
    855 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Healthcare Organizations and the Health System

    Skills you'll gain: Health Care Administration, Governance, Health Systems, Presentations, Healthcare Industry Knowledge, Organizational Structure, Health Care, Microsoft PowerPoint

    4.6
    Rating, 4.6 out of 5 stars
    ·
    356 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Washington

    Speaking to inform: Discussing complex ideas with clear explanations and dynamic slides

    Skills you'll gain: Presentations, Public Speaking, Verbal Communication Skills, Infographics, Peer Review, Communication, Storytelling, Constructive Feedback, Communication Strategies, Concision, Diagram Design, Trustworthiness, Planning, Organizational Skills

    4.8
    Rating, 4.8 out of 5 stars
    ·
    453 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Chemical Hazards and Process Safety

    Skills you'll gain: Chemical Engineering, Hazard Analysis, Process Engineering, Hazard Communication (HazCom), Safety Assurance, Occupational Health, Safety Training, Risk Management, Environment Health And Safety, Process Control, Accident Prevention, Risk Analysis, Incident Management, Safety Standards, Failure Analysis, Risk Mitigation, Personal protective equipment, Risk Management Framework, Engineering Analysis, Safety and Security

    4.8
    Rating, 4.8 out of 5 stars
    ·
    299 reviews

    Advanced · Specialization · 3 - 6 Months

  • C

    Coursera

    Build a mobile app with Google Sheets on Glide and no coding

    Skills you'll gain: No-Code Development, Mobile Development, Google Sheets, Application Development, Application Design, Application Deployment, Data Structures, User Accounts, Personalized Service, User Feedback, Web Development, Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    685 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Parallel Programming in Java

    Skills you'll gain: Dataflow, Java, Distributed Computing, Programming Principles, Application Frameworks, Algorithms, Performance Tuning, Functional Design, Computer Science

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.2K reviews

    Intermediate · Course · 1 - 3 Months

  • I

    IE Business School

    Critical Perspectives on Management

    Skills you'll gain: Innovation, Business Management, Performance Management, Governance, Case Studies, Organizational Effectiveness, Corporate Strategy, Business Leadership, Decision Making, Behavioral Economics, Ancient History, Organizational Structure, Business Strategy, Social Studies, Economics, Market Dynamics, Storytelling

    4.8
    Rating, 4.8 out of 5 stars
    ·
    313 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Marketing Strategy

    Skills you'll gain: Global Marketing, Brand Management, Marketing, Strategic Marketing, Branding, Customer Relationship Management, Marketing Strategy and Techniques, Digital Marketing, Marketing Communications, Marketing Channel, Business Ethics, Market Research, Value Propositions, Consumer Behaviour, Corporate Sustainability, Innovation

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    133 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Assessment for Learning

    Skills you'll gain: Data Mining, Education Software and Technology, Program Evaluation, Big Data, Analytics, Analysis, Data Ethics, Data Access, Natural Language Processing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    313 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Microsoft Excel VBA and Macros

    Skills you'll gain: Excel Macros, Microsoft Excel, Excel Formulas, Visual Basic (Programming Language), Productivity Software, Debugging, Automation, Strategic Decision-Making, Programming Principles

    4.5
    Rating, 4.5 out of 5 stars
    ·
    259 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    B

    Board Infinity

    Generative AI in HR - Impact and Application of Gen AI

    Skills you'll gain: Responsible AI, HR Tech, Employee Engagement, Human Resources, Generative AI, Data Ethics, Talent Recruitment, Talent Acquisition, Human Resource Strategy, Recruitment, Trend Analysis, Employee Training, Employee Retention, Data-Driven Decision-Making, Workforce Development, Workforce Planning

    4.3
    Rating, 4.3 out of 5 stars
    ·
    251 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    Exploring Renewable Energy Schemes

    Skills you'll gain: Electric Power Systems, Electrical Systems, Safety Standards, Energy and Utilities, Electrical Safety, Environmental Regulations, Power Electronics, Sustainable Technologies, Hydraulics, Basic Electrical Systems, Thermal Management, Equipment Design, Semiconductors, Physics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    660 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular service design courses

  • Requirements Engineering: Secure Software Specifications: University of Colorado System
  • Healthcare Organizations and the Health System: Rutgers the State University of New Jersey
  • Speaking to inform: Discussing complex ideas with clear explanations and dynamic slides: University of Washington
  • Chemical Hazards and Process Safety: University of California, Davis
  • Build a mobile app with Google Sheets on Glide and no coding: Coursera
  • Parallel Programming in Java: Rice University
  • Critical Perspectives on Management: IE Business School
  • Marketing Strategy: Illinois Tech
  • Assessment for Learning: University of Illinois Urbana-Champaign
  • Microsoft Excel VBA and Macros: Coursera

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