
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Environmental Engineering, Environmental Resource Management, Pollution Prevention, Sustainable Development, Sustainable Systems, Sustainable Technologies, Environment and Resource Management, Environmental Issue, Governance, Environmental Regulations, Environmental Policy, Community Development, Cost Management, Case Studies
★ 4.8 (3.6K) · Intermediate · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Forecasting, Budgeting, Hotels and Accommodations, Hospitality, Financial Forecasting, Hotel Operations, Revenue Forecasting, Target Market, Booking (Sales), Market Dynamics, Consumer Behaviour, Digital Transformation, Customer Acquisition Management, Data-Driven Decision-Making
★ 4.6 (1.1K) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Management, Human Resource Strategy, Employee Training, Employee Performance Management, Human Capital, Human Resources Information System (HRIS), Performance Appraisal, Talent Management, Training Programs, Recruitment, Talent Recruitment, Training and Development, Workforce Development, Performance Review, Performance Management, Full Cycle Recruitment, Management Training And Development
Mixed · Course · 1 - 3 Months

Skills you'll gain: Content Management, Community Development, Incident Management, Customer Engagement, Community Outreach, Social Media, Business Priorities, Data Literacy, Analytics, Shared Media, Diversity Equity and Inclusion Initiatives, De-escalation Techniques, Behavior Management, Personalized Campaigns, Customer Retention, Direct Marketing, Key Performance Indicators (KPIs), Ethical Standards And Conduct, AI Enablement, Trend Analysis
★ 5 (6) · Beginner · Professional Certificate · 3 - 6 Months

Università Bocconi
Skills you'll gain: Leadership and Management, Branding, Business Management, Brand Management, Brand Strategy, Brand Loyalty, Data Strategy, Fundraising, Data-Driven Decision-Making, Marketing, Consumer Behaviour, Customer experience strategy (CX), Customer Engagement, Value Propositions, Target Audience
★ 4.8 (1.5K) · Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Health Care Administration, Staff Management, Clinical Leadership, Community Health, Financial Statements, Mergers & Acquisitions, Health Administration, Capital Budgeting, Price Negotiation, Financial Accounting, Public Health, People Management, Financial Statement Analysis, Human Resources Management and Planning, Strategic Decision-Making, Financial Analysis, Financial Reporting, Accounting, Strategic Planning, Marketing
★ 4.7 (138) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Occupational Safety and Health Administration (OSHA), Compliance Management, Compliance Training, Regulatory Compliance, Business Continuity Planning, Occupational Safety And Health, Law, Regulation, and Compliance, Business Continuity, Labor Compliance, Risk Management, Health And Safety Standards, Human Resources, Operational Risk, Safety Training, Risk Mitigation, Human Resource Policies, Standard Operating Procedure, Labor Law, Labor Relations, Human Resources Management and Planning
★ 4.8 (435) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization
★ 4.6 (79) · Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Revenue Management, Restaurant Operation, Restaurant Management, Demand Planning, Forecasting, Hotel And Restaurant Management, Key Performance Indicators (KPIs), Hospitality Management, Revenue Forecasting, Hospitality and Food Services, Team Oriented, Trend Analysis, Hospitality, Performance Analysis, Financial Forecasting, Team Building, Team Management, Data Analysis, Performance Measurement, Business Metrics
★ 4.9 (14) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Quality, Data-Driven Marketing, Data Cleansing, Marketing Analytics, Data Validation, Data Integrity, Data Maintenance, Data Wrangling, Exploratory Data Analysis, Quality Assessment, Campaign Management, Technical Communication, Data Processing, Statistical Reporting, Data Analysis, Stakeholder Communications, Benchmarking, Business Priorities, Microsoft Excel, SQL
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Productivity, Productivity Software, Consolidation, Collaborative Software, Setting Appointments, Calendar Management, Organizational Skills, Project Management Software, Scheduling, Time Management, Delegation Skills, Team Oriented, Document Management, Workflow Management, Goal Setting, Project Management, User Accounts
★ 4.5 (800) · Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Personalized Campaigns, Customer Service, Client Services, AI Personalization, Customer experience improvement, Sales Training, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Account Management, Sales Development, Oral Expression, Microsoft Copilot, Customer Engagement, File Management, Personalized Service
Advanced · Course · 1 - 4 Weeks