Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Microsoft PowerPoint, Presentations, Data Visualization, Driving engagement, Drive Engagement, Productivity Software, Editing, Graphic Design, Business Communication
★ 4.5 (324) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Compensation Strategy, Training Programs, Compensation Management, Employee Onboarding, Employee Engagement, Employee Training, Workforce Development, Talent Recruitment, Performance Appraisal, Compensation Analysis, Talent Acquisition, Training and Development, Drive Engagement, Recruitment Strategies, Employee Performance Management, Human Resources Management and Planning, Human Resource Strategy, Workforce Planning, Human Resources, Performance Management
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Newsletters, Copywriting, Email Marketing, Peer Review, Writing and Editing, Content Strategy, Customer Retention, User Feedback, Driving engagement, Content Creation, Google Docs, Constructive Feedback, Customer Engagement, Collaboration, Branding
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Network Architecture, Network Planning And Design, Virtual Networking, Computer Networking, Network Infrastructure, Network Troubleshooting, Network Routing, Network Security, Network Analysis, Network Monitoring, Google Cloud Platform, Vulnerability Assessments, Load Balancing, Firewall, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Social Media Content, Social Media Marketing, Social Media, Style Guides, Marketing Design, Marketing Materials, Content Creation, Graphic Design, Color Matching, Dashboard, Graphic and Visual Design, Design Elements And Principles, Branding, Design Software, Marketing
★ 4.6 (1.6K) · Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Time Management, Project Management Software, Data Entry, Goal Setting, Dashboard, Timelines, Project Coordination, Coordinating, Risk Analysis, Project Management, Capacity Planning, Workflow Management, Project Scoping, Project Performance, Trend Analysis, Resource Allocation, Key Performance Indicators (KPIs), Data Management, Analytics, Business
Beginner · Course · 3 - 6 Months

Skills you'll gain: Event Management, Events and Conferences, Event Planning, Event Marketing, Strategic Planning, Marketing Planning, Target Audience, Performance Measurement, Drive Engagement, Coordinating, Campaign Planning, Strategic Decision-Making, Customer Analysis, Driving engagement, Target Market, Stakeholder Engagement, Stakeholder Communications, Customer Engagement, Promotional Strategies, Risk Management
Mixed · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Web Applications, Cloud Services, Amazon Elastic Compute Cloud, Cloud Solutions, Information Technology, Cloud Computing, Public Cloud, Network Protocols, IT Infrastructure, Computer Systems, Amazon S3, Web Development, General Networking, Network Security, Web Servers, Operating Systems, Servers, Data Analysis, Project Management
★ 4.8 (520) · Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Financial Statements, Intellectual Property, Value Propositions, Financial Statement Analysis, Business Planning, Design Thinking, Ideation, Innovation, Income Statement, Entrepreneurship, Self-Starter, Customer Acquisition Management, Business Modeling, Product Development, Balance Sheet, Market Opportunities, New Product Development, Verification And Validation, Creative Thinking, Leadership
★ 4.5 (1.3K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Security Controls, Incident Response, Business Continuity Planning, Authentications, Computer Security Incident Management, Cybersecurity, Cyber Attacks, Cyber Risk, Security Management, Threat Management, Threat Detection, General Networking, Risk Management Framework, Network Security, Disaster Recovery, Computer Networking, Cyber Security Assessment, Cyber Security Policies, Data Security, Information Assurance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Swift Programming, PIC Microcontrollers, Embedded Software, Programming Principles, Embedded Systems, Debugging, Computer Hardware, Electronic Components, Peripheral Devices
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Encryption, Data Visualization Software, Data Visualization, Amazon S3, Key Management, Data Security, User Provisioning, Cloud Security, Dashboard, Interactive Data Visualization, Dashboard Creation, Event Monitoring
Intermediate · Course · 1 - 4 Weeks