Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Northeastern University
Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Operational Analysis, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Process Development, Systems Integration, Innovation
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Tool Calling, LLM Application, Multimodal Prompts, Prompt Patterns, Prompt Engineering, Large Language Modeling
Beginner · Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Star Schema, Data Analysis Expressions (DAX), Power BI, Data Modeling, Database Design, Performance Tuning, Data Integration, Data Analysis, Data Transformation
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Predictive Modeling, Clinical Data Management, Intensive Care Unit, Risk Modeling, Clinical Practices, Patient Evaluation, Decision Support Systems, Applied Machine Learning, Health Informatics, Model Evaluation, Qualitative Research, Data Analysis, Model Deployment
Intermediate · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Legal Research, Mergers & Acquisitions, Legal Strategy, Commercial Laws, Governance, Legal Risk, Case Law, Corporate Finance, Business Ethics, Civil Law, Contract Review, Partnership Accounting, Organizational Structure, Analysis, Business
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI, AI Enablement, Artificial Intelligence, AI Product Strategy, Generative AI, ChatGPT, Emerging Technologies, Responsible AI, Machine Learning, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Utrecht University
Skills you'll gain: Epidemiology, Environmental Monitoring, Medical Science and Research, Social Determinants Of Health, Biostatistics, Public Health, Environmental Science, Data Science, Statistical Analysis, Cardiology, Bioinformatics, Research
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Digital pedagogy, Technical Communication, Diversity Equity and Inclusion Initiatives, Social Impact, Computational Thinking, Computer Science, Curriculum Development, Innovation, Technical Writing
Beginner · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Google Docs, Google Workspace, Collaborative Software, Version Control, Document Management, File Management, Shared Media, Editing, Cloud Storage
Beginner · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Personally Identifiable Information, Cybersecurity, General Data Protection Regulation (GDPR), Information Privacy, Data Security, Data Loss Prevention, Incident Response, Data Governance, Law, Regulation, and Compliance, Data Management, Data Storage, Data Integrity, Data Ethics, Regulation and Legal Compliance
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Community Development, Technical Support
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Technical Communication, Data Visualization, Scientific Visualization, Technical Writing, Peer Review, Data Ethics, Persuasive Communication, Writing and Editing, Data Science, Media and Communications, Graphic and Visual Design
Build toward a degree
Intermediate · Course · 1 - 3 Months