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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    Starweaver

    GenAI Foundations and Prompt Engineering

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI Agents, Enterprise Application Management, ChatGPT, AI Workflows, Generative AI, Development Environment, LLM Application, Large Language Modeling, Systems Architecture, Model Evaluation, Program Evaluation, Process Optimization, Performance Tuning, Scalability, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Zero to Hero: Master Java SpringBoot & JPA with Projects

    Skills you'll gain: Spring Boot, Hibernate (Java), Object-Relational Mapping, GitHub, Git (Version Control System), Java, Software Documentation, JUnit, Restful API, Application Performance Management, API Design, Model View Controller, Postman API Platform, User Accounts

    4.1
    Rating, 4.1 out of 5 stars
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    7 reviews

    Intermediate · Course · 3 - 6 Months

  • C

    Coursera

    Créer du contenu pour les réseaux sociaux avec PicMonkey

    Skills you'll gain: Social Media Content, Social Media, Social Media Marketing, Instagram, Brand Loyalty, Content Creation, Customer Engagement, Graphic and Visual Design Software, Graphic Design, Digital Marketing

    Beginner · Guided Project · Less Than 2 Hours

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    EDUCBA

    Personality Development: Analyze, Apply & Transform

    Skills you'll gain: Tenacity, Persistence, Personal Attributes, Personal Development, Self-Awareness, Case Studies, Emotional Intelligence, Growth Mindedness, Resilience, Empathy & Emotional Intelligence, Overcoming Obstacles, Psychological Evaluations, Applied Behavior Analysis, Cognitive flexibility, Psychology, Goal Setting

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    Mobile Development with .NET MAUI

    Skills you'll gain: Mobile Development, Cross Platform Development, .NET Framework, Authentications, User Interface (UI), Application Programming Interface (API), C# (Programming Language), Microsoft Visual Studio, Development Environment, Program Development, Data Access, Software Design Patterns

    Intermediate · Course · 1 - 3 Months

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    Packt

    Go Essentials: Concurrency, gRPC & More

    Skills you'll gain: Go (Programming Language), Debugging, Unit Testing, Verification And Validation, Application Frameworks, Programming Principles, Web Development, Web Applications, Data Structures, Development Environment, Object Oriented Programming (OOP), Software Design, Command-Line Interface

    Intermediate · Course · 1 - 3 Months

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    Universidad de Palermo

    Gestión de Ingresos

    Skills you'll gain: Revenue Management, Cross Selling, Market Analysis, Competitive Analysis, Upselling, Market Dynamics, Financial Management, Price Negotiation, Forecasting, Property Management Systems, Customer Analysis, Business Strategies, Marketing Channel, Business Intelligence Software, Time Series Analysis and Forecasting, Decision Making

    Beginner · Course · 1 - 4 Weeks

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    LearnQuest

    The Cybersecurity Culture Blueprint: A Proactive Approach

    Skills you'll gain: Incident Response, Incident Management, Cybersecurity, Human Factors (Security), Security Awareness, Continuous Monitoring, Cyber Security Strategy, Cyber Governance, Computer Security Awareness Training, Culture Transformation, Threat Detection, Organizational Change, Employee Training, Employee Engagement, Communication Strategies

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Arduino Bootcamp - Learning Through Projects

    Skills you'll gain: Wireless Networks, Control Systems, Interactive Design, Software Installation, Electronics, Display Devices, Embedded Systems, Electronic Components, Computer Programming Tools, Development Environment, Electrical Wiring, Programming Principles, Debugging

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    SAS

    Data Literacy in Practice

    Skills you'll gain: Exploratory Data Analysis, Data Visualization, Data Literacy, Data Presentation, Data Storytelling, Data Analysis, Data Cleansing, Data Preprocessing, Technical Communication

    5
    Rating, 5 out of 5 stars
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    8 reviews

    Beginner · Course · 1 - 4 Weeks

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    Infosec

    CompTIA Data+

    Skills you'll gain: Data Integration, Data Analysis, Data Mining, Data-Driven Decision-Making, Data Modeling, Data Governance, Business Analytics, Data Visualization, Statistical Analysis, Dashboard, Data Warehousing, Data Security, Data Quality, Data Transformation, Data Cleansing, Data Integrity, Relational Databases, Machine Learning

    Intermediate · Course · 1 - 3 Months

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    IE Business School

    Market Research Essentials for Marketing Management

    Skills you'll gain: Market Research, Business Research, Customer Insights, Data-Driven Decision-Making, Quantitative Research, Market Analysis, Business Intelligence, Competitive Intelligence, Market Opportunities, Marketing, Data Collection

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • GenAI Foundations and Prompt Engineering : Starweaver
  • Zero to Hero: Master Java SpringBoot & JPA with Projects: Packt
  • Créer du contenu pour les réseaux sociaux avec PicMonkey: Coursera
  • Personality Development: Analyze, Apply & Transform: EDUCBA
  • Mobile Development with .NET MAUI: Packt
  • Go Essentials: Concurrency, gRPC & More: Packt
  • Gestión de Ingresos: Universidad de Palermo
  • The Cybersecurity Culture Blueprint: A Proactive Approach: LearnQuest
  • Arduino Bootcamp - Learning Through Projects: Packt
  • Data Literacy in Practice: SAS

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Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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