Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.
Starweaver
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI Agents, Enterprise Application Management, ChatGPT, AI Workflows, Generative AI, Development Environment, LLM Application, Large Language Modeling, Systems Architecture, Model Evaluation, Program Evaluation, Process Optimization, Performance Tuning, Scalability, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Spring Boot, Hibernate (Java), Object-Relational Mapping, GitHub, Git (Version Control System), Java, Software Documentation, JUnit, Restful API, Application Performance Management, API Design, Model View Controller, Postman API Platform, User Accounts
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Social Media Content, Social Media, Social Media Marketing, Instagram, Brand Loyalty, Content Creation, Customer Engagement, Graphic and Visual Design Software, Graphic Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Tenacity, Persistence, Personal Attributes, Personal Development, Self-Awareness, Case Studies, Emotional Intelligence, Growth Mindedness, Resilience, Empathy & Emotional Intelligence, Overcoming Obstacles, Psychological Evaluations, Applied Behavior Analysis, Cognitive flexibility, Psychology, Goal Setting
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Mobile Development, Cross Platform Development, .NET Framework, Authentications, User Interface (UI), Application Programming Interface (API), C# (Programming Language), Microsoft Visual Studio, Development Environment, Program Development, Data Access, Software Design Patterns
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Go (Programming Language), Debugging, Unit Testing, Verification And Validation, Application Frameworks, Programming Principles, Web Development, Web Applications, Data Structures, Development Environment, Object Oriented Programming (OOP), Software Design, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Revenue Management, Cross Selling, Market Analysis, Competitive Analysis, Upselling, Market Dynamics, Financial Management, Price Negotiation, Forecasting, Property Management Systems, Customer Analysis, Business Strategies, Marketing Channel, Business Intelligence Software, Time Series Analysis and Forecasting, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Incident Management, Cybersecurity, Human Factors (Security), Security Awareness, Continuous Monitoring, Cyber Security Strategy, Cyber Governance, Computer Security Awareness Training, Culture Transformation, Threat Detection, Organizational Change, Employee Training, Employee Engagement, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Wireless Networks, Control Systems, Interactive Design, Software Installation, Electronics, Display Devices, Embedded Systems, Electronic Components, Computer Programming Tools, Development Environment, Electrical Wiring, Programming Principles, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Exploratory Data Analysis, Data Visualization, Data Literacy, Data Presentation, Data Storytelling, Data Analysis, Data Cleansing, Data Preprocessing, Technical Communication
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Data Integration, Data Analysis, Data Mining, Data-Driven Decision-Making, Data Modeling, Data Governance, Business Analytics, Data Visualization, Statistical Analysis, Dashboard, Data Warehousing, Data Security, Data Quality, Data Transformation, Data Cleansing, Data Integrity, Relational Databases, Machine Learning
Intermediate · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Market Research, Business Research, Customer Insights, Data-Driven Decision-Making, Quantitative Research, Market Analysis, Business Intelligence, Competitive Intelligence, Market Opportunities, Marketing, Data Collection
Beginner · Course · 1 - 4 Weeks