Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skillshare
Skills you'll gain: Photography, Photo Editing, Post-Production, Creativity, Lifelong Learning, Photo/Video Production and Technology, Adobe Photoshop, Growth Mindedness, Creative Thinking, Storytelling, Self-Awareness, Personal Development, Ethical Standards And Conduct, Persistence, Curiosity, Resilience, Overcoming Obstacles, Decision Making, Patience, Adaptability
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: White-Box Testing, Test Planning, Test Case, Software Testing, Debugging, Functional Testing, Software Documentation, Software Quality Assurance, Development Testing, Test Data, Issue Tracking, Software Technical Review, Quality Assurance, Development Environment, Technical Communication
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Unsupervised Learning, Anomaly Detection, Data Preprocessing, Data Mining, Applied Machine Learning, Feature Engineering, Exploratory Data Analysis, Data Analysis, Algorithms
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Cloud Deployment, Platform As A Service (PaaS), Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Computing, Cloud Services, Cloud Applications, Software As A Service, Private Cloud, DevOps, Agile Methodology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Google Gemini, Generative AI, AI Enablement, Financial Reporting, Anomaly Detection, OpenAI, ChatGPT, Auditing, Business Process Automation, Financial Analysis, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Canva (Software), Social Media Campaigns, Instagram, Social Media Marketing, Social Media Content, Social Media Strategy, Content Creation, ChatGPT, Brand Management, Digital Content, AI Enablement, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

Banco Interamericano de Desarrollo
Skills you'll gain: Childhood Education and Development, Child Development, Working With Children, Pedagogy, Teaching, Education and Training, Instructional Strategies, Human Development, Human Learning, Adult Education, Formal Learning, Economic Development, Higher Education, Social Sciences, Family Support, Productivity, Emotional Intelligence, Cognitive flexibility, Public Policies
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Mathematics Education, Education Software and Technology, Simulations, Pedagogy, Digital pedagogy, Design Reviews, Lesson Planning, Simulation and Simulation Software, Survey Creation, Interactive Design, Web Content Accessibility Guidelines, Design Thinking, Science and Research, User Feedback, Chemistry, Research, Experimentation, Physics, Technical Support, Biology
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Large Language Modeling, LLM Application, OpenAI API, Trend Analysis, Real Time Data, Analytics, Business Marketing, Program Development, Business Strategy, Generative AI, ChatGPT, Technology Roadmaps, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: European History, World History, Public History, Ethical Standards And Conduct, Social Justice, Cultural Diversity, Political Sciences, Governance
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Visualization Software, Scientific Visualization, Interactive Data Visualization, Geospatial Information and Technology, Data Presentation, Color Theory, Graphic and Visual Design, Data Visualization, Tree Maps, Visualization (Computer Graphics), Data Storytelling, Design Elements And Principles, Plot (Graphics), Data Literacy, Heat Maps, Computer Displays, Exploratory Data Analysis, Time Series Analysis and Forecasting, Data Mapping, Display Devices
Intermediate · Specialization · 3 - 6 Months