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  • Customer Engagement

Results for "customer engagement"


  • A

    Amazon Web Services

    Amazon Connect Contact Lens Fundamentals

    Skills you'll gain: Call Center Experience, Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Taking Meeting Minutes, Text Mining, System Implementation

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Build an AI-Powered App with Claude

    Skills you'll gain: Prompt Engineering, Anthropic Claude, Generative AI, LLM Application, Artificial Intelligence, Application Development, Application Programming Interface (API), Automation, Authentications, Context Management, Customer experience improvement, Content Creation

    Intermediate · Course · 1 - 4 Weeks

  • S

    SkillUp

    Introduction to Healthcare Data Analytics

    Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Statistical Hypothesis Testing, Data Visualization Software, Dashboard Creation, Clinical Research, Interactive Data Visualization, Health Informatics, Data Wrangling, Data Analysis, Healthcare Ethics, Health Information Management and Medical Records, Health Policy, Looker (Software), Predictive Analytics, Healthcare Industry Knowledge, Data Literacy, Health Technology, Regression Analysis

    Intermediate · Specialization · 1 - 3 Months

  • F

    Fundação Instituto de Administração

    Marketing e Data Science

    Skills you'll gain: Strategic Marketing, Marketing Strategies, Marketing Analytics, Data-Driven Marketing, Digital Marketing, Data Visualization, Conversion Funnel Analysis, Consumer Behaviour, Sales Strategy, Marketing, Performance marketing, Marketing Planning, Customer Analysis, Digital Analysis, Marketing Strategy and Techniques, Marketing Operations, Marketing Effectiveness, Data Strategy, Data-Driven Decision-Making, Data Visualization Software

    4.4
    Rating, 4.4 out of 5 stars
    ·
    9 reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Démarrer avec Instagram pour les entreprises

    Skills you'll gain: Instagram, Content Creation, Social Media Management, Social Media, Drive Engagement, Social Media Content, Driving engagement, Social Media Marketing, Social Media Strategy, Customer Engagement, Marketing, Business

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    CRM, Project Management & Omnichannel Strategy

    Skills you'll gain: Customer Retention, Brand Awareness, Planning, Brainstorming, User Feedback, Timelines, Stakeholder Communications, Cross-Functional Team Leadership, Team Performance Management, Meeting Facilitation, HubSpot CRM, Customer experience improvement, Employee Surveys, Customer Relationship Management (CRM) Software, Team Leadership, Project Planning, Looker (Software), Dashboard, Kanban Principles, Marketing

    Intermediate · Specialization · 1 - 3 Months

  • P

    Packt

    Big Data Foundations with Hadoop and Spark

    Skills you'll gain: Apache Kafka, Apache Hadoop, Apache Spark, Real Time Data, Scala Programming, Data Integration, Command-Line Interface, AWS Kinesis, Apache Hive, Big Data, Applied Machine Learning, Data Processing, Systems Design, System Design and Implementation, Apache Cassandra, Data Pipelines, Java, Distributed Computing, Query Languages, IntelliJ IDEA

    4.6
    Rating, 4.6 out of 5 stars
    ·
    15 reviews

    Intermediate · Specialization · 3 - 6 Months

  • L

    LearnQuest

    Mastering the Foundations of Strategic Selling

    Skills you'll gain: Sales, Sales Strategy, Consultative Selling, Selling Techniques, Account Strategy, Customer Relationship Building, Business Communication, Consultative Approaches, Relationship Building, Sales Pipelines, General Sales Practices, Overcoming Objections, Solution Selling, Relationship Management, Sales Process, Communication Strategies, Proposal Writing, Digital Transformation, AI Personalization, Personalized Campaigns

    Intermediate · Course · 1 - 4 Weeks

  • E

    Erasmus University Rotterdam

    L’engagement efficace de la société civile dans le développement

    Skills you'll gain: Community Development, Sustainable Development, Social Impact, Philanthropy, Advocacy, Law, Regulation, and Compliance, Public Policies, Stakeholder Engagement, Governance, Policy Development, Regulatory Requirements, Policy Analysis, Program Implementation, International Relations, Organizational Effectiveness, Accountability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    App Development with Power Apps: Create Custom Components

    Skills you'll gain: Power Apps Component Framework, Business Process Automation, No-Code Development, Microsoft Power Platform, Automation, Application Development, Microsoft 365, Data Integration

    Intermediate · Guided Project · Less Than 2 Hours

  • F

    Fundação Instituto de Administração

    Marketing e o Consumidor no Ambiente Digital

    Skills you'll gain: Marketing Strategies, Customer experience strategy (CX), Strategic Marketing, Data-Driven Marketing, Marketing Planning, Marketing, Digital Brand Strategy, Digital Marketing, Customer Analysis, Digital Marketing Campaigns, Communication Planning, Integrated Marketing Communications, Digital Analysis, Consumer Behaviour, Content Marketing, Customer Insights, Marketing Communications, Target Market, Marketing Analytics, Digital Transformation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    12 reviews

    Beginner · Specialization · 3 - 6 Months

  • P

    Packt

    Microsoft Access 2021 - Beginner to Advanced

    Skills you'll gain: Database Development, Database Software, Database Management Systems, Data Sharing, Database Architecture and Administration, Microsoft SQL Servers, Data Integration, Management Reporting, Report Writing, IT Automation, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design

    Intermediate · Course · 3 - 6 Months

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In summary, here are 10 of our most popular customer engagement courses

  • Amazon Connect Contact Lens Fundamentals: Amazon Web Services
  • Build an AI-Powered App with Claude: Coursera
  • Introduction to Healthcare Data Analytics: SkillUp
  • Marketing e Data Science: Fundação Instituto de Administração
  • Démarrer avec Instagram pour les entreprises: Coursera
  • CRM, Project Management & Omnichannel Strategy: Coursera
  • Big Data Foundations with Hadoop and Spark: Packt
  • Mastering the Foundations of Strategic Selling: LearnQuest
  • L’engagement efficace de la société civile dans le développement: Erasmus University Rotterdam
  • App Development with Power Apps: Create Custom Components: Coursera

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