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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Getting Started with Tableau

    Skills you'll gain: Dashboard, Data Storytelling, Data Visualization Software, Tableau Software, Data Visualization, Interactive Data Visualization, Real Time Data, Data Manipulation, Data Import/Export, Data Transformation, Data Cleansing, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    44 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Working with Subqueries in SQL

    Skills you'll gain: SQL, PostgreSQL, Query Languages

    4.3
    Rating, 4.3 out of 5 stars
    ·
    66 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • P

    Packt

    AutoCAD 2023 Masterclass - Produce Amazing Site Plans

    Skills you'll gain: Architectural Drawing, Technical Drawing, Drafting and Engineering Design, Computer-Aided Design, Architectural Design, Construction, Data Import/Export, File Management, Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    58 reviews

    Beginner · Course · 3 - 6 Months

  • C

    Coursera

    Manage Your Versions with Git (Part I)

    Skills you'll gain: Git (Version Control System), Version Control, Software Versioning, Software Development Tools, Software Configuration Management, Project Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    110 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IIMA - IIM Ahmedabad

    How to Transform Digitally?

    Skills you'll gain: Digital Transformation, Business Transformation, Stakeholder Engagement, Organizational Change, Change Management, Business Modeling, Enterprise Architecture, Cloud Computing Architecture, Governance, Data-Driven Decision-Making, Workforce Development, Overcoming Objections, Cybersecurity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    42 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    MLOps Platforms: Amazon SageMaker and Azure ML

    Skills you'll gain: AWS SageMaker, MLOps (Machine Learning Operations), Microsoft Azure, Model Deployment, Exploratory Data Analysis, Data Pipelines, Amazon Web Services, Feature Engineering, Cloud Solutions, Model Evaluation, Data Preprocessing, Cloud Deployment, Data Analysis, Serverless Computing, Machine Learning, Python Programming

    3.6
    Rating, 3.6 out of 5 stars
    ·
    54 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free
    Free
    S

    Stanford University

    Giving 2.0: The MOOC

    Skills you'll gain: Philanthropy, Fundraising, Resource Utilization, Social Impact, Community Development, Program Evaluation, Lifelong Learning, Collaboration, Strategic Decision-Making, Professional Networking, Social Media, Research

    4.6
    Rating, 4.6 out of 5 stars
    ·
    207 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    What is Palliative Care?

    Skills you'll gain: Patient-centered Care, Patient Education And Counseling, Patient Advocacy, Active Listening, Compassion, Communication, Empathy, Self-Awareness, Health Assessment, Care Coordination, Planning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    298 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IESE Business School

    Communicating with Presence

    Skills you'll gain: Persuasive Communication, Corporate Communications, Crisis Management, Media Relations, Public Speaking, Strategic Communication, Media and Communications, Communication Strategies, Storytelling, Verbal Communication Skills, Influencing, Communication, Media Strategy, Digital Marketing, Press Releases, Leadership, Sales Presentations, Stakeholder Communications, Public Relations, Marketing Communications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    149 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    YouTube como un canal estrategico

    Skills you'll gain: Content Performance Analysis, Drive Engagement, Content Strategy, Web Analytics, Social Media Content, Customer Engagement, Content Creation, Strategic Communication, Branding, Marketing Analytics, Media Strategy, Social Media Strategy, Social Media, Marketing Channel, Video Production, Digital Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    82 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Geneva

    Planning your Client's Wealth over a 5-year Horizon

    Skills you'll gain: Wealth Management, Portfolio Management, Asset Management, Financial Planning, Investment Management, Investments, Performance Measurement, Financial Forecasting, Finance, Behavioral Economics, Risk Management, Market Trend, Risk Analysis, Decision Making, Microsoft Excel

    4.7
    Rating, 4.7 out of 5 stars
    ·
    420 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of London

    Responsive Website Tutorial and Examples

    Skills you'll gain: Web Applications, MongoDB, Interactive Data Visualization, JavaScript Frameworks, User Interface and User Experience (UI/UX) Design, Responsive Web Design, Collaborative Software, Data Visualization Software, Full-Stack Web Development, Front-End Web Development, Application Development, Databases, User Requirements Documents, Real Time Data

    4.2
    Rating, 4.2 out of 5 stars
    ·
    281 reviews

    Mixed · Course · 1 - 3 Months

Searches related to customer experience

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1…226227228…560

In summary, here are 10 of our most popular customer experience courses

  • Getting Started with Tableau: SkillUp
  • Working with Subqueries in SQL: Coursera
  • AutoCAD 2023 Masterclass - Produce Amazing Site Plans: Packt
  • Manage Your Versions with Git (Part I): Coursera
  • How to Transform Digitally?: IIMA - IIM Ahmedabad
  • MLOps Platforms: Amazon SageMaker and Azure ML: Duke University
  • Giving 2.0: The MOOC: Stanford University
  • What is Palliative Care?: University of Colorado System
  • Communicating with Presence: IESE Business School
  • YouTube como un canal estrategico: Coursera

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