• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • U

    University of Colorado Boulder

    Introduction to Python Fundamentals

    Skills you'll gain: Programming Principles, Computer Programming, Data Manipulation, Python Programming, Scripting Languages, Computational Logic, Data Science

    4.8
    Rating, 4.8 out of 5 stars
    ·
    229 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    IndiaAI

    YUVA AI for ALL

    Skills you'll gain: Generative AI Agents, Generative AI, Responsible AI, AI literacy, Data Ethics, Prompt Engineering, Large Language Modeling, Artificial Intelligence, LLM Application, AI powered creativity, Ethical Standards And Conduct, Machine Learning, Agentic systems

    4.8
    Rating, 4.8 out of 5 stars
    ·
    146 reviews

    Beginner · Course · 1 - 3 Months

  • S

    SkillUp

    Generative AI: Revolutionizing Business Analysis Techniques

    Skills you'll gain: Prompt Engineering, Responsible AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, AI Enablement, AI Integrations, Business Analytics, Data Storytelling, Artificial Intelligence, Business Process Automation, Generative AI, Stakeholder Communications, Business Requirements, AI Workflows, Requirements Elicitation, Requirements Analysis, Workflow Management, Process Optimization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    63 reviews

    Intermediate · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    Teoria Geral da Administração para Executivos

    Skills you'll gain: Quality Improvement, Quality Management, Administration, Business Management, Business Administration, Organizational Effectiveness, Leadership and Management, Operational Efficiency, Organizational Structure, Kaizen Methodology, Production Management, Performance Improvement, Systems Thinking, Production Process, Lean Manufacturing, Knowledge Transfer

    4.4
    Rating, 4.4 out of 5 stars
    ·
    58 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    Starweaver

    Financial Leadership in Hospitality

    Skills you'll gain: Revenue Management, Vendor Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality, Hospitality Management, Cost Control, Budget Management, Vendor Relationship Management, Hospitality and Food Services, Financial Statements, Hotel And Restaurant Management, Performance Measurement, Capital Budgeting, Budgeting, Hotel Operations, Financial Forecasting, Finance, Leadership

    5
    Rating, 5 out of 5 stars
    ·
    31 reviews

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Using Google Forms to Analyze User Research Data

    Skills you'll gain: User Research, User Feedback, Project Scoping, Data Presentation, Analysis, Mobile Banking, Data Collection

    4.7
    Rating, 4.7 out of 5 stars
    ·
    269 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    How to Build an Executive Presence

    Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Relationship Building, Professional Development, Leadership Development, Constructive Feedback, Return On Investment, Leadership, Teamwork, Assertiveness

    4.5
    Rating, 4.5 out of 5 stars
    ·
    82 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Automatic Data Processing, Inc. (ADP)

    A Manager's Guide to Modern Hiring by AIRS®

    Skills you'll gain: Diversity Training, Workplace inclusivity, Diversity Programs, Cultural Diversity, Employee Engagement, New Hire Orientations, Diversity Marketing, Talent Recruitment, Process Development, Human Resources Management and Planning, Customer Engagement, Branding, Human Resources, Collaboration, Teamwork, Leadership and Management, Time Management, Decision Making, Resource Utilization, Critical Thinking

    4.4
    Rating, 4.4 out of 5 stars
    ·
    61 reviews

    Intermediate · Specialization · 3 - 6 Months

  • V

    Vanderbilt University

    ChatGPT + Zapier: Automate Email Replies with AI

    Skills you'll gain: Email Automation, ChatGPT, Prompt Engineering, Gmail, AI Personalization, Calendar Management, Setting Appointments, Workflow Management, Customer Communications Management, Automation, Customer Inquiries, Generative AI, Travel Arrangements

    4.4
    Rating, 4.4 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Expanding SEL

    Skills you'll gain: Self-Awareness, Personal Development, Empowerment, Emotional Intelligence, Social Justice, Social Skills, Behavior Management, Community and Social Work, Diversity Awareness, Social Impact, Cultural Responsiveness, Diversity Equity and Inclusion Initiatives, Working With Children, Mindfulness

    4.8
    Rating, 4.8 out of 5 stars
    ·
    137 reviews

    Advanced · Course · 1 - 3 Months

  • D

    Duke University

    Theology for Personal Spiritual Growth

    Skills you'll gain: Storytelling, Personal Integrity, Compassion, Habit Formation, Ethical Standards And Conduct, Optimism, Aesthetics, Growth Mindedness, Resilience, Empathy, Social Justice, Liberal Arts, Teaching, Community Development, Creativity, Self-Awareness, Discussion Facilitation, Music, Leadership, Diversity Awareness

    4.6
    Rating, 4.6 out of 5 stars
    ·
    44 reviews

    Beginner · Specialization · 3 - 6 Months

  • A

    American Psychological Association

    Disorders Related To Trauma

    Skills you'll gain: Mental Health Diseases and Disorders, Trauma Care, Mental Health, Mental Health Therapies, Psychology, Psychotherapy, Rehabilitation, Mental and Behavioral Health, Cultural Sensitivity, Patient Evaluation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 3 Months

1…228229230…719

In summary, here are 10 of our most popular customer experience improvement courses

  • Introduction to Python Fundamentals: University of Colorado Boulder
  • YUVA AI for ALL: IndiaAI
  • Generative AI: Revolutionizing Business Analysis Techniques: SkillUp
  • Teoria Geral da Administração para Executivos: Fundação Instituto de Administração
  • Financial Leadership in Hospitality: Starweaver
  • Using Google Forms to Analyze User Research Data: Coursera
  • How to Build an Executive Presence: Coursera
  • A Manager's Guide to Modern Hiring by AIRS®: Automatic Data Processing, Inc. (ADP)
  • ChatGPT + Zapier: Automate Email Replies with AI: Vanderbilt University
  • Expanding SEL: University of Colorado Boulder

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok