
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

EDHEC Business School
Skills you'll gain: Intellectual Property, Business Strategy, Strategic Thinking, Competitive Analysis, Corporate Strategy, Law, Regulation, and Compliance, Asset Management, Legal Strategy, Portfolio Management, Case Studies, Asset Protection, Brand Management, Entrepreneurship, Risk Management
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: OAuth, API Gateway, Cloud API, Application Programming Interface (API), Application Security, Network Security, Data Security, Authorization (Computing), JSON, Encryption
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Microsoft Azure, Docker (Software), YAML, Containerization, Application Deployment, Cloud Deployment, Security Controls, Virtual Networking, General Networking, Command-Line Interface
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Wealth Management, Financial Analysis, Case Studies, Financial Planning, Investments, Decision Making, Portfolio Management, Asset Management, Behavioral Economics, Investment Management, Private Equity, Real Estate, Risk Mitigation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Customer experience improvement, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Strategic Thinking, Technology Strategies, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Integrated Development Environments, Application Deployment, Cross Platform Development, Application Development, Development Environment, Software Development Tools, Java, Apache Maven, Programming Principles, Software Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Intercultural Competence, Culture, Cultural Diversity, Social Justice, Diversity Awareness, Cultural Sensitivity, Language Learning, Multilingualism, Language Competency, Non-Verbal Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Terraform, Kubernetes, Google Cloud Platform, Infrastructure as Code (IaC), Nginx, Load Balancing, Containerization
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Microsoft Azure, Cloud Development, Event-Driven Programming, Cloud Applications, Microservices, C# (Programming Language), Distributed Computing, Cloud Services, Cloud Storage, Real Time Data
Intermediate · Course · 1 - 3 Months