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  • Service Management

Results for "service management"


  • C

    Corporate Finance Institute

    Introduction to Financial Planning and Wealth Management

    Skills you'll gain: Wealth Management, Financial Services, Financial Planning, Financial Sales, Investment Management, Compensation Management, Banking, Portfolio Management, Asset Management, Market Intelligence, Client Services, Estate Planning

    ★ 4.6 (48) · Beginner · Course · 1 - 3 Months

  • A

    AI CERTs

    Customer Service with AI

    Skills you'll gain: Customer Analysis, Customer Data Management, Customer Insights, AI Personalization, Customer Service, AI Product Strategy, Responsible AI, AI Enablement, Customer Retention, Personalized Service, Customer Engagement, Customer Support, Customer experience strategy (CX), Customer Relationship Building, Customer and Client Support, Artificial Intelligence and Machine Learning (AI/ML), Generative AI Agents, Customer Success Management, Generative AI, Ethical Standards And Conduct

    Beginner · Course · 1 - 3 Months

  • C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Conflict Management, Product Knowledge, Team Oriented, Communication, Time Management

    ★ 4.6 (465) · Beginner · Professional Certificate · 3 - 6 Months

  • C

    Coursera

    Create a Project Management Tracker using Google Sheets

    Skills you'll gain: Google Sheets, Collaborative Software, Productivity Software, Organizational Skills, Spreadsheet Software, Project Management Software, Data Management, Project Management, Data Visualization, Presentations, Business

    ★ 4.6 (295) · Beginner · Guided Project · Less Than 2 Hours

  • E

    Edureka

    Amazon Aurora Service Introduction

    Skills you'll gain: Amazon Web Services, Database Administration, Database Systems, Database Management Systems, Database Architecture and Administration, Relational Databases, Database Management, Distributed Computing, Data Integrity, Data Storage

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Service Directory: Qwik Start

    Skills you'll gain: Google Cloud Platform, Cloud-Based Integration, Cloud Services, Cloud API, Cloud Storage, Data Management

    Beginner · Project · Less Than 2 Hours

  • U

    Unilever

    Supply Chain Management and Analytics

    Skills you'll gain: Supply Chain, Demand Planning, Supply Chain Management, Supply Chain Planning, Process Improvement, Process Improvement and Optimization, Supply Management, Performance Improvement, Transportation, Supply Chain, and Logistics, Customer Demand Planning, Logistics Management, Resource Planning, Sustainable Business, Logistics, Analytics, Profit and Loss (P&L) Management, Data Analysis, Risk Management, Data Visualization, Problem Solving

    ★ 4.8 (564) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Brand Management: Strategies for a Strong Brand

    Skills you'll gain: Brand Management, Brand Strategy, Branding, Marketing Analytics, Data-Driven Decision-Making, Sustainable Business, Governance, Stakeholder Engagement, Storytelling, Growth Strategies, Innovation, Communication

    ★ 4.7 (189) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Improving Classroom Management with Class Dojo

    Skills you'll gain: Classroom Management, Education Software and Technology, Real Time Data, Data Management, Record Keeping

    ★ 4.6 (155) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    GenAI for Customer Service Teams

    Skills you'll gain: Responsible AI, Team Building, Generative AI, Customer experience improvement, Automation, Data Ethics, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Customer Data Management, Business Ethics, Information Privacy

    Beginner · Course · 1 - 4 Weeks

  • U

    University of London

    Brand Management: Aligning Business, Brand and Behaviour

    Skills you'll gain: Brand Management, Branding, Brand Marketing, Brand Strategy, Brand Awareness, Brand Loyalty, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Experience Design, Customer experience strategy (CX), Human Resource Strategy, Human Resources, Strategic Marketing, Organizational Change, Organizational Development, Behavior Management, Consumer Behaviour

    ★ 4.9 (7.8K) · Beginner · Course · 1 - 3 Months

    Category: Bestseller
    Bestseller
  • C

    Coursera

    GenAI for Customer Service Representatives

    Skills you'll gain: AI Personalization, Generative AI, Personalized Service, Responsible AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, AI Integrations, LLM Application, Data Ethics

    ★ 4.9 (8) · Beginner · Course · 1 - 4 Weeks

1…232425…834

In summary, here are 10 of our most popular service management courses

  • Introduction to Financial Planning and Wealth Management: Corporate Finance Institute
  • Customer Service with AI: AI CERTs
  • CVS Health Retail Customer Service: CVS Health
  • Create a Project Management Tracker using Google Sheets: Coursera
  • Amazon Aurora Service Introduction: Edureka
  • Service Directory: Qwik Start: Google Cloud
  • Supply Chain Management and Analytics: Unilever
  • Brand Management: Strategies for a Strong Brand: Coursera
  • Improving Classroom Management with Class Dojo: Coursera
  • GenAI for Customer Service Teams: Coursera

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