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  • Service Management

Results for "service management"


  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Human Resource Management: HR for People Managers

    Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Human Resource Strategy, Human Resources, Talent Recruitment, Workforce Planning, Employee Performance Management, Recruitment Strategies, Human Resources Management and Planning, Employee Onboarding, Recruitment, Talent Acquisition, Management Training And Development, Human Resource Policies, Performance Measurement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    16K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Chegg Skills

    Practical AI for Customer Service

    Skills you'll gain: Responsible AI, Operational Efficiency, Natural Language Processing, Data Ethics, Workflow Management, Customer Service, AI Enablement, Operations, Customer experience improvement, Customer experience strategy (CX), Customer Communications Management, AI literacy, Artificial Intelligence, Customer Support, Service Improvement, AI Personalization, Guest Relations, Prompt Engineering, Communication, Problem Solving

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    480 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Certified Associate in Project Management (CAPM)

    Skills you'll gain: Stakeholder Management, Project Controls, Project Documentation, Business Analysis Tools, Stakeholder Communications, Project Coordination, Requirements Management, Earned Value Management, Project Performance, Team Oriented, Plan Execution, Risk Management, Acceptance Testing, Product Management, Ethical Standards And Conduct, Kanban Principles, Waterfall Methodology, Team Leadership, Project Schedules, Communication Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    94 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    A

    AI CERTs

    Customer Service with AI

    Skills you'll gain: Customer Communications Management, Data Ethics, AI Integrations, Agentic Workflows, Quality Monitoring, Emerging Technologies

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    E

    Edureka

    Service Meshes and Microservices Patterns

    Skills you'll gain: Microservices, Spring Boot, Development Environment, Containerization, Spring Framework, Redis, Kubernetes, Java Programming, Docker (Software), Cloud-Native Computing, Apache Maven, API Gateway, Java, Software Architecture, Application Deployment, Apache Kafka, API Design, PostgreSQL, Prometheus (Software), Grafana

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    Introduction to Financial Planning and Wealth Management

    Skills you'll gain: Wealth Management, Financial Services, Consultative Approaches, Financial Planning, Financial Sales, Investment Management, Compensation Management, Banking, Portfolio Management, Asset Management, Client Services

    4.6
    Rating, 4.6 out of 5 stars
    ·
    55 reviews

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Service Directory: Qwik Start

    Skills you'll gain: Google Cloud Platform, Cloud-Based Integration, Cloud Services, Cloud API, Cloud Storage, Data Management

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Strategic Brand Management: Storytelling & Positioning

    Skills you'll gain: Brand Strategy, Brand Marketing, Brand Management, Branding, Storytelling, Brand Loyalty, Digital Brand Strategy, Strategic Marketing, Marketing Psychology, Marketing Strategies, Target Audience, Marketing, Target Market, Diversity Marketing, Consumer Behaviour, Governance, Portfolio Management, Persona Development, Diversity and Inclusion, Value Propositions

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Improving Classroom Management with Class Dojo

    Skills you'll gain: Classroom Management, Education Software and Technology, Real Time Data, Data Management, Record Keeping

    4.6
    Rating, 4.6 out of 5 stars
    ·
    156 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Workplace Motivation and Service Culture

    Skills you'll gain: Teamwork, Collaboration, Team Building, Team Collaboration, Resilience, Team Performance Management, Motivational Skills, Team Motivation, Enthusiasm, Positivity, Growth Mindedness, Employee Engagement, Self-Motivation, Open Mindset, Communication Strategies, Communication, Productivity, Course Development, Environment, Growth Strategies

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Edureka

    Amazon Aurora Service Introduction

    Skills you'll gain: Amazon Web Services, Database Administration, Database Systems, Database Management Systems, Database Architecture and Administration, Relational Databases, Database Management, Distributed Computing, Data Integrity, Data Storage

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service management courses

  • Human Resource Management: HR for People Managers: University of Minnesota
  • Practical AI for Customer Service: Chegg Skills
  • CVS Health Retail Customer Service: CVS Health
  • Certified Associate in Project Management (CAPM): Packt
  • Customer Service with AI: AI CERTs
  • Service Meshes and Microservices Patterns: Edureka
  • Introduction to Financial Planning and Wealth Management: Corporate Finance Institute
  • Service Directory: Qwik Start: Google Cloud
  • Strategic Brand Management: Storytelling & Positioning: Board Infinity
  • Improving Classroom Management with Class Dojo: Coursera

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