
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Pipelines, Overcoming Objections, Sales Management, Sales Process, Team Motivation, Performance Analysis, Team Performance Management, Sales Training, Sales, Dashboard, Business Ethics, Customer Relationship Management, Team Management, Business Technologies, Business Process Automation, Real Time Data, Cross-Channel Marketing, Forecasting, Compliance Management
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Performing Arts, Social Justice, Advocacy, World History, Music, Cultural Diversity, Writing, Storytelling, Creativity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Prompt Engineering, Multimodal Prompts, Prompt Patterns, Prompt Engineering Tools, LLM Application, Model Evaluation, LangChain, Large Language Modeling, Hugging Face, Transfer Learning, Model Deployment, Responsible AI, Performance Tuning, AI Workflows, Generative AI, LangGraph, Embeddings, Context Management, Vector Databases
Intermediate · Specialization · 3 - 6 Months

The State University of New York
Skills you'll gain: Event Management, Facility Management, Performance Analysis, Facility Operations, Business Analytics, Law, Regulation, and Compliance, Data-Driven Decision-Making, Analytics, Data Management, Data Analysis, Team Performance Management, Team Management, Health Technology, Data Ethics, Contract Management, Operations Management, Contract Negotiation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, Generative AI, Microsoft Copilot, Data Quality, Responsible AI, Generative Adversarial Networks (GANs), Data Preprocessing, Data Cleansing, Data Processing, Data Synthesis, Data Transformation, Feature Engineering, Data Validation, Information Privacy
Intermediate · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft Teams, Microsoft 365, Collaborative Software, Team Building, Meeting Facilitation, Taking Meeting Minutes, Brainstorming, Language Interpretation, Translation, and Studies, Project Management Software, Workflow Management, Technical Communication, Prioritization, Web Content Accessibility Guidelines, Microsoft Word, Microsoft PowerPoint, Editing, Generative AI
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Browser Compatibility, Performance Testing, Security Testing, Integration Testing, System Testing, API Testing, Development Environment, Software Testing, User Acceptance Testing (UAT), Acceptance Testing, Test Tools, Application Security, Test Automation, Responsive Web Design, Vulnerability Scanning, Web Applications, Docker (Software), User Interface (UI), Python Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Earned Value Management, Performance Metric, Project Controls, Variance Analysis, Budget Management, Scheduling, Strategic Decision-Making
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Image Quality, Engineering, Scientific, and Technical Instruments, Electronic Components, Systems Design, Human Factors, Engineering Calculations, Technical Design, Simulation and Simulation Software, Mathematical Modeling
Build toward a degree
Advanced · Course · 1 - 3 Months

Skills you'll gain: Scalability, Software Design Patterns, Node.JS, Distributed Computing, Dataflow, Event-Driven Programming, Object Oriented Design, Software Design, Load Balancing, Software Architecture, Performance Tuning, Real Time Data, Systems Architecture, File I/O, Redis, Object Oriented Programming (OOP), Systems Design, Application Performance Management, Javascript, Maintainability
Intermediate · Specialization · 3 - 6 Months

New York University
Skills you'll gain: Performing Arts, Art History, Peer Review, Music Performance, World History, Intercultural Competence, Culture, Music, Ancient History, Cultural Diversity, Sociology, Anthropology, Storytelling, Media and Communications, Electronic Media
Beginner · Course · 3 - 6 Months