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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM DevOps, Cloud, and Agile Foundations

    Skills you'll gain: Agile Software Development, Cloud Computing Architecture, Cloud Services, Agile Methodology, DevOps, Kanban Principles, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Solutions, Cloud Computing, Agile Project Management, Cloud-Native Computing, User Story, Sprint Retrospectives, CI/CD, Test Driven Development (TDD), Scrum (Software Development)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    13K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Mastering Generative AI for Customer Service Excellence

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft 365 Essentials: Create, Collaborate, and Deliver

    Skills you'll gain: Content Performance Analysis, Multimedia, Microsoft PowerPoint, Microsoft Copilot, Microsoft Excel, Excel Formulas, Microsoft Word, Microsoft Outlook, Microsoft Teams, Presentations, Spreadsheet Software, Microsoft 365, Microsoft Office, Content Creation, Productivity Software, Collaborative Software, Generative AI, Data Analysis, Data Visualization, Business Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    5.9K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Introduction to AI

    Skills you'll gain: Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Innovation, Critical Thinking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9.2K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    AI Product Management: The Complete Handbook

    Skills you'll gain: AI Product Strategy, Product Management, Commercialization, Technical Product Management, Product Lifecycle Management, MLOps (Machine Learning Operations), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Product Strategy, User Interface and User Experience (UI/UX) Design, Product Design, Responsible AI, Data Infrastructure, Generative AI, Digital Transformation, Team Performance Management, Machine Learning, Data-Driven Decision-Making, Deep Learning

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    I

    IBM

    IBM Systems Analyst

    Skills you'll gain: Data Storytelling, Business Process Modeling, Stakeholder Engagement, Process Mapping, Lean Methodologies, Process Analysis, Business Analysis, Data Presentation, Six Sigma Methodology, Interactive Data Visualization, Feasibility Studies, Business Process Improvement, Data Visualization, Systems Analysis, Stakeholder Analysis, Systems Design, Information Technology, Release Management, Database Management, Agile Methodology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Finance & Quantitative Modeling for Analysts

    Skills you'll gain: Financial Reporting, Return On Investment, Financial Acumen, Financial Data, Capital Budgeting, Financial Statements, Business Modeling, Mathematical Modeling, Finance, Regression Analysis, Financial Modeling, Statistical Modeling, Income Statement, Risk Analysis, Financial Analysis, Spreadsheet Software, Business Reporting, Capital Expenditure, Microsoft Excel, Corporate Finance

    4.5
    Rating, 4.5 out of 5 stars
    ·
    17K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization

    Skills you'll gain: Tensorflow, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Performance Tuning, Artificial Neural Networks, Applied Machine Learning, Supervised Learning, Machine Learning Algorithms

    4.9
    Rating, 4.9 out of 5 stars
    ·
    63K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM Full-Stack JavaScript Developer

    Skills you'll gain: Software Development Life Cycle, Istio, Software Architecture, Node.JS, Application Deployment, Restful API, React Redux, Kubernetes, Database Design, CI/CD, Cloud-Native Computing, Responsive Web Design, NoSQL, OpenShift, Git (Version Control System), Cloud Applications, Ajax, Javascript, Azure DevOps, Engineering Software

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Work Smarter with Microsoft Word

    Skills you'll gain: Microsoft Word, Microsoft 365, Collaborative Software, Microsoft Office, Productivity Software, Document Management, Technical Documentation, Microsoft Windows, Writing, Editing, Computer Literacy, Web Content Accessibility Guidelines

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.3K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Structuring Machine Learning Projects

    Skills you'll gain: Deep Learning, Applied Machine Learning, Machine Learning, MLOps (Machine Learning Operations), Debugging, Artificial Intelligence, Data-Driven Decision-Making, Performance Tuning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    50K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Applied Data Science with Python

    Skills you'll gain: Matplotlib, Network Analysis, Social Network Analysis, Feature Engineering, Data Visualization, Pandas (Python Package), Data Visualization Software, Interactive Data Visualization, Scientific Visualization, Applied Machine Learning, Supervised Learning, Text Mining, Visualization (Computer Graphics), Statistical Visualization, Data Manipulation, NumPy, Graph Theory, Natural Language Processing, Python Programming, Data Processing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    34K reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • IBM DevOps, Cloud, and Agile Foundations: IBM
  • Mastering Generative AI for Customer Service Excellence: Edureka
  • Microsoft 365 Essentials: Create, Collaborate, and Deliver: Microsoft
  • Introduction to AI: Google
  • AI Product Management: The Complete Handbook: Packt
  • IBM Systems Analyst: IBM
  • Finance & Quantitative Modeling for Analysts: University of Pennsylvania
  • Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization: DeepLearning.AI
  • IBM Full-Stack JavaScript Developer: IBM
  • Work Smarter with Microsoft Word: Microsoft

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