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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM DevOps, Cloud, and Agile Foundations

    Skills you'll gain: User Story, Cloud Infrastructure, Cloud Platforms, Agile Software Development, Scrum (Software Development), Agile Methodology, Cloud Computing, Cloud Computing Architecture, Kanban Principles, DevOps, Backlogs, Cloud Services, Cloud Development, Cloud Deployment, Sprint Retrospectives, Cloud Security, Cloud-Native Computing, Devops Tools, Continuous Integration, CI/CD

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Core Service Administration

    Skills you'll gain: Microsoft 365, Microsoft Teams, Azure Active Directory, Microsoft Office, Microsoft Azure, User Provisioning, Multi-Tenant Cloud Environments, Collaborative Software, Help Desk Support, Document Management, Microsoft Copilot, System Configuration, Role-Based Access Control (RBAC), Cloud Services, User Accounts, Technical Support, Technical Communication, Identity and Access Management, Cloud Storage, File Management

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    AI Mastery for Professionals

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, ChatGPT, Agentic Workflows, Prompt Patterns, Generative AI Agents, AI Enablement, AI Orchestration, Prompt Engineering Tools, Multimodal Prompts, AI powered creativity, Agentic systems, AI Workflows, Generative AI, Claude Code, AI Product Strategy, Anthropic Claude, AI Personalization, AI Integrations, Responsible AI

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9.5K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft 365 Fundamentals

    Skills you'll gain: Multimedia, Microsoft PowerPoint, Microsoft Word, Microsoft 365, Microsoft Excel, Spreadsheet Software, Presentations, Collaborative Software, Microsoft Office, Excel Formulas, Productivity Software, Excel Macros, Sales Presentation, Microsoft Windows, Editing, Document Management, Technical Documentation, Writing, Data Import/Export, Computer Literacy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6.4K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for Product Managers

    Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Product Strategy, Generative AI, Commercialization, Product Management, AI Enablement, ChatGPT, Google Gemini, Product Lifecycle Management, Stakeholder Communications, Technical Product Management, LLM Application, AI literacy, Customer experience improvement, Team Building, Responsible AI, Stakeholder Engagement, Artificial Intelligence and Machine Learning (AI/ML), Creativity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12K reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Master Microsoft Office 365 and Power Platform

    Skills you'll gain: Microsoft Copilot, Microsoft Power Platform, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Word, Microsoft Excel, Spreadsheet Software, Power Platform Architecture & Technical Design, No-Code Development, Data Visualization, Collaborative Software, Microsoft Office, Data Integration, Presentations, Data Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7.5K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM Data Architecture

    Skills you'll gain: NoSQL, Database Administration, Data Warehousing, SQL, Data Pipelines, Apache Hadoop, Database Architecture and Administration, Database Design, Database Management, Relational Databases, Data Security, Linux Commands, Data Migration, Data Governance, MongoDB, Apache Spark, Apache Kafka, Extract, Transform, Load, Data Architecture, Data Store

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7.6K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Finance & Quantitative Modeling for Analysts

    Skills you'll gain: Financial Reporting, Return On Investment, Financial Acumen, Financial Data, Capital Budgeting, Financial Statement Analysis, Financial Statements, Financial Accounting, Business Modeling, Mathematical Modeling, Finance, Regression Analysis, Financial Modeling, Statistical Modeling, Income Statement, Spreadsheet Software, Predictive Modeling, Financial Forecasting, Microsoft Excel, Corporate Finance

    4.5
    Rating, 4.5 out of 5 stars
    ·
    17K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Troubleshooting, Mobile Devices & Professional Practices

    Skills you'll gain: Remote Access Systems, Mobile Security, Technical Support and Services, Information Technology Operations, Technical Support, Responsible AI, Help Desk Support, Network Support, Operating System Administration, Hardening, Network Troubleshooting, Microsoft Windows, Scripting, Disaster Recovery, Computer Security Incident Management, Electrical Safety, Network Security, Network Routers, Security Management, Operating Systems

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM Full-Stack JavaScript Developer

    Skills you'll gain: Cloud Deployment, Software Development Life Cycle, OpenShift, Istio, Kubernetes, Node.JS, Software Architecture, Application Deployment, Restful API, Database Design, CI/CD, Cloud-Native Computing, NoSQL, Git (Version Control System), Responsive Web Design, Front-End Web Development, Ajax, Javascript, Azure DevOps, Software Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9.6K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization

    Skills you'll gain: Model Optimization, Tensorflow, Model Training, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Performance Tuning, Machine Learning Methods, Artificial Neural Networks, Model Evaluation, Applied Machine Learning, Verification And Validation, Debugging

    4.9
    Rating, 4.9 out of 5 stars
    ·
    64K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    CompTIA A+ Core 2 (220-1202) Certification Exam Prep

    Skills you'll gain: Linux, Linux Administration, Operating System Administration, Malware Protection, Linux Commands, Endpoint Security, Security Awareness, Hardening, File Systems, Remote Access Systems, Microsoft Windows, Desktop Support, Interoperability, Mobile Security, Technical Support and Services, Information Technology Operations, Technical Support, Operating Systems, Network Troubleshooting, Hardware Troubleshooting

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • IBM DevOps, Cloud, and Agile Foundations: IBM
  • Core Service Administration: Microsoft
  • AI Mastery for Professionals: Vanderbilt University
  • Microsoft 365 Fundamentals: Microsoft
  • Generative AI for Product Managers: IBM
  • Master Microsoft Office 365 and Power Platform: Microsoft
  • IBM Data Architecture: IBM
  • Finance & Quantitative Modeling for Analysts: University of Pennsylvania
  • Troubleshooting, Mobile Devices & Professional Practices: Packt
  • IBM Full-Stack JavaScript Developer: IBM

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