• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • C

    Columbia University

    Construction Cost Estimating and Cost Control

    Skills you'll gain: Construction Estimating, Cost Estimation, Punch Work, Cost Management, Construction Management, Bidding, Cost Control, Cash Flows, Project Closure, Lean Methodologies, Project Controls, Project Estimation, Cash Flow Forecasting, Earned Value Management, Procurement, Construction

    ★ 4.7 (2.3K) · Beginner · Course · 3 - 6 Months

  • B

    Birla Institute of Technology & Science, Pilani

    Multicore and GPGPU Programming

    Skills you'll gain: Microarchitecture, Computer Architecture, Hardware Architecture, System Programming, Distributed Computing, C and C++, Performance Tuning, Memory Management, Algorithms, OS Process Management, Program Development, Scalability, Data Sharing, Performance Testing

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    The Definitive Guide to Microsoft Fabric

    Skills you'll gain: Data Lakes, Microsoft Azure, Data Architecture, Extract, Transform, Load, Power BI, Data Security, Data Transformation, Data Governance, Data Warehousing, Real Time Data, Computing Platforms, Collaborative Software, Data-Driven Decision-Making, Data Integration, Dashboard, Data Analysis, Data Presentation, Cloud Infrastructure, Python Programming, Machine Learning

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Train, Tune, & Ship: End-to-End Machine Learning Engineering

    Skills you'll gain: Model Training, Fine-tuning, Model Evaluation, Model Optimization, Machine Learning Methods, Predictive Modeling, Tensorflow, Statistical Machine Learning, Machine Learning Software, MLOps (Machine Learning Operations), Computer Vision, Performance Testing, Transfer Learning, Feature Engineering, Scikit Learn (Machine Learning Library), Verification And Validation, Network Architecture, Deep Learning, Benchmarking, PyTorch (Machine Learning Library)

    Intermediate · Specialization · 1 - 3 Months

  • U

    University of Illinois Urbana-Champaign

    Cloud Computing Applications, Part 1: Cloud Systems and Infrastructure

    Skills you'll gain: Cloud Infrastructure, Cloud Services, Cloud Technologies, Cloud Computing, Cloud Storage, Cloud Platforms, Cloud Solutions, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Data Storage, Middleware, Virtualization and Virtual Machines, Containerization, Data Storage Technologies, Virtualization, Virtual Machines, Cloud Applications, Cloud API, Amazon S3, Platform As A Service (PaaS)

    ★ 4.3 (846) · Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Career Development for AI-Enhanced Email Marketer

    Skills you'll gain: LinkedIn, Email Marketing, Email Automation, Campaign Management, Marketing Automation, Interviewing Skills, Professional Networking, Marketing, Marketing Strategies, Data-Driven Marketing, Marketing Communications, Digital Marketing, Market Analysis

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Train ML Models

    Skills you'll gain: Random Forest Algorithm, Model Evaluation, Feature Engineering, Model Training, Applied Machine Learning, Supervised Learning, Geospatial Mapping, Predictive Modeling, Image Analysis, Verification And Validation, Data Science, Environmental Engineering

    Beginner · Course · 1 - 4 Weeks

  • J

    John Wiley & Sons

    The AI Edge: Unlocking AI for Sales Efficiency and Growth

    Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Generative AI Agents, Sales, Sales Enablement, Sales Strategy, Customer Relationship Management (CRM) Software, Email Automation, Sales Process, Customer Relationship Management, Prioritization, Personalized Campaigns, AI Personalization, AI Enablement, Calendar Management, AI Workflows, AI Integrations, Business Ethics, Responsible AI, Artificial Intelligence

    Beginner · Course · 3 - 6 Months

  • U

    University of Michigan

    Digital Technologies and the Future of Manufacturing

    Skills you'll gain: Internet Of Things, Manufacturing Operations, Case Studies, Manufacturing Processes, Manufacturing and Production, Digital Transformation, Production Planning, Business Transformation, Technology Strategies, Cloud Services, Cloud Computing, Digital Assets, Technology Roadmaps, Emerging Technologies, Automation, Strategic Partnership, Operational Efficiency, Industrial Engineering, System Implementation, Cost Benefit Analysis

    ★ 4.5 (384) · Beginner · Specialization · 1 - 3 Months

  • U

    University of Geneva

    International Organizations Management

    Skills you'll gain: International Relations, Leadership and Management, Strategic Partnership, Marketing, Organizational Leadership, Fundraising, Business Management, Leadership, Governance, Organizational Structure, World History, Branding, Sustainable Development, Cross-Functional Collaboration, Climate Change Mitigation

    ★ 4.8 (2K) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Email Marketing Analytics & Optimization

    Skills you'll gain: Email Marketing, Microsoft Excel, Content Performance Analysis, Dashboard Creation, Data-Driven Marketing, Key Performance Indicators (KPIs), Marketing Analytics, Google Analytics, Web Analytics, Campaign Management, Performance Reporting, Performance Analysis, Dashboard, Data Analysis, Email Security, Market Data, Market Analysis, Market Intelligence, Strategic Marketing, Search Engine Optimization

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    The Complete Certified Salesforce Administrator Guide

    Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management (CRM) Software, User Provisioning, Application Deployment, User Accounts, Data Import/Export, Customer Relationship Management, Data Validation, Business Process Automation, Data Integrity, Cloud Computing Architecture, Workflow Management, Business Reporting, Data Migration, Data Management, Object-Relational Mapping, Automation, Role-Based Access Control (RBAC), Identity and Access Management

    Intermediate · Specialization · 3 - 6 Months

1…231232233…834

In summary, here are 10 of our most popular service design courses

  • Construction Cost Estimating and Cost Control: Columbia University
  • Multicore and GPGPU Programming: Birla Institute of Technology & Science, Pilani
  • The Definitive Guide to Microsoft Fabric: Packt
  • Train, Tune, & Ship: End-to-End Machine Learning Engineering: Coursera
  • Cloud Computing Applications, Part 1: Cloud Systems and Infrastructure: University of Illinois Urbana-Champaign
  • Career Development for AI-Enhanced Email Marketer: Coursera
  • Train ML Models: Coursera
  • The AI Edge: Unlocking AI for Sales Efficiency and Growth: John Wiley & Sons
  • Digital Technologies and the Future of Manufacturing: University of Michigan
  • International Organizations Management : University of Geneva

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok