Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Responsible AI, Generative AI, Information Systems Security Assessment Framework (ISSAF), Data Ethics, Information Privacy, Regulatory Compliance, Compliance Management, Risk Analysis, Data Governance, Risk Mitigation, Prompt Engineering
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Cleansing, Data Compilation, Data Wrangling, Data Integration, Data Transformation, Data Manipulation, Data Preprocessing, Google Cloud Platform, Excel Formulas, Self Service Technologies
Beginner · Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level
Beginner · Course · 1 - 4 Weeks

S.P. Jain Institute of Management and Research
Skills you'll gain: Team Management, Team Performance Management, Team Building, Team Leadership, Teamwork, Trustworthiness, Continuous Improvement Process, Drive Engagement, Conflict Management, Collaboration, Motivational Skills, Empathy, Constructive Feedback, Communication Strategies, Emotional Intelligence, Active Listening, Goal Setting
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Generative AI, Generative Model Architectures, Convolutional Neural Networks, Artificial Neural Networks, Deep Learning, Bayesian Network, Machine Learning Methods, Mathematical Modeling, Estimation, Model Evaluation, Applied Mathematics, Dimensionality Reduction, Network Architecture, Probability & Statistics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Ei4Change
Skills you'll gain: Resilience, Stress Management, Emotional Intelligence, Personal Development, Team Management, Optimism, Organizational Effectiveness, Adaptability, Self-Awareness, Empathy, Change Management, Leadership, Goal Setting, Communication
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Consumer Behaviour, Target Market, Strategic Marketing, Marketing Psychology, Marketing Strategies, Customer Retention, Customer Insights, Market Analysis, Sociology, Culture, Economics, Policy, and Social Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Tensorflow, Model Deployment, Keras (Neural Network Library), Google Cloud Platform, Data Pipelines, Deep Learning, Cloud Computing, Artificial Neural Networks, Data Preprocessing, Application Programming Interface (API)
Intermediate · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Object Oriented Programming (OOP), Web Scraping, Data Structures, Test Driven Development (TDD), Computer Programming, Python Programming, Scripting Languages, User Interface (UI), Open Source Technology, Database Development, Program Development, File I/O, Data Persistence, Software Design
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Social Media Content, Social Media, Social Media Marketing, Instagram, Brand Loyalty, Content Creation, Customer Engagement, Graphic and Visual Design Software, Graphic Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Lund University
Skills you'll gain: Sustainable Development, Environmental Issue, Sustainable Business, Social Impact, Climate Change Mitigation, Systems Thinking, Consumer Behaviour, Sustainability Standards, Education and Training, Community Development, Economics, Environmental Policy, Critical Thinking
Beginner · Course · 1 - 3 Months