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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    Fundamental Rights Impact Assessment for GenAI Projects

    Skills you'll gain: Responsible AI, Generative AI, Information Systems Security Assessment Framework (ISSAF), Data Ethics, Information Privacy, Regulatory Compliance, Compliance Management, Risk Analysis, Data Governance, Risk Mitigation, Prompt Engineering

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Working with Cloud Dataprep on Google Cloud

    Skills you'll gain: Data Cleansing, Data Compilation, Data Wrangling, Data Integration, Data Transformation, Data Manipulation, Data Preprocessing, Google Cloud Platform, Excel Formulas, Self Service Technologies

    Beginner · Project · Less Than 2 Hours

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon Connect Routing Fundamentals

    Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    S.P. Jain Institute of Management and Research

    Managing High Performing Teams

    Skills you'll gain: Team Management, Team Performance Management, Team Building, Team Leadership, Teamwork, Trustworthiness, Continuous Improvement Process, Drive Engagement, Conflict Management, Collaboration, Motivational Skills, Empathy, Constructive Feedback, Communication Strategies, Emotional Intelligence, Active Listening, Goal Setting

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Northeastern University

    Generative AI: Foundations and Concepts

    Skills you'll gain: Generative AI, Generative Model Architectures, Convolutional Neural Networks, Artificial Neural Networks, Deep Learning, Bayesian Network, Machine Learning Methods, Mathematical Modeling, Estimation, Model Evaluation, Applied Mathematics, Dimensionality Reduction, Network Architecture, Probability & Statistics

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Salesforce Design Mastery: CRM Customization

    Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Ei4Change

    Emotional Resilience for Managers

    Skills you'll gain: Resilience, Stress Management, Emotional Intelligence, Personal Development, Team Management, Optimism, Organizational Effectiveness, Adaptability, Self-Awareness, Empathy, Change Management, Leadership, Goal Setting, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    F

    Fundação Instituto de Administração

    Hábitos do Consumidor

    Skills you'll gain: Consumer Behaviour, Target Market, Strategic Marketing, Marketing Psychology, Marketing Strategies, Customer Retention, Customer Insights, Market Analysis, Sociology, Culture, Economics, Policy, and Social Studies

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Build, Train and Deploy ML Models with Keras on Google Cloud - Français

    Skills you'll gain: Tensorflow, Model Deployment, Keras (Neural Network Library), Google Cloud Platform, Data Pipelines, Deep Learning, Cloud Computing, Artificial Neural Networks, Data Preprocessing, Application Programming Interface (API)

    3.4
    Rating, 3.4 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Illinois Tech

    Open Source Programming - Bachelor's

    Skills you'll gain: Object Oriented Programming (OOP), Web Scraping, Data Structures, Test Driven Development (TDD), Computer Programming, Python Programming, Scripting Languages, User Interface (UI), Open Source Technology, Database Development, Program Development, File I/O, Data Persistence, Software Design

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Créer du contenu pour les réseaux sociaux avec PicMonkey

    Skills you'll gain: Social Media Content, Social Media, Social Media Marketing, Instagram, Brand Loyalty, Content Creation, Customer Engagement, Graphic and Visual Design Software, Graphic Design, Digital Marketing

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    L

    Lund University

    1.5° Lifestyles: Mainstreaming Everyday Sustainability

    Skills you'll gain: Sustainable Development, Environmental Issue, Sustainable Business, Social Impact, Climate Change Mitigation, Systems Thinking, Consumer Behaviour, Sustainability Standards, Education and Training, Community Development, Economics, Environmental Policy, Critical Thinking

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success courses

  • Fundamental Rights Impact Assessment for GenAI Projects: Coursera
  • Working with Cloud Dataprep on Google Cloud: Google Cloud
  • Amazon Connect Routing Fundamentals: Amazon Web Services
  • Managing High Performing Teams: S.P. Jain Institute of Management and Research
  • Generative AI: Foundations and Concepts: Northeastern University
  • Salesforce Design Mastery: CRM Customization: Coursera
  • Emotional Resilience for Managers: Ei4Change
  • Hábitos do Consumidor: Fundação Instituto de Administração
  • Build, Train and Deploy ML Models with Keras on Google Cloud - Français: Google Cloud
  • Open Source Programming - Bachelor's: Illinois Tech

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