Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Google Cloud
Skills you'll gain: Data Cleansing, Data Compilation, Data Wrangling, Data Integration, Data Transformation, Data Manipulation, Data Preprocessing, Google Cloud Platform, Excel Formulas, Self Service Technologies
Beginner · Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Model Evaluation, Intrusion Detection and Prevention, Threat Detection, Computer Security Incident Management, Cybersecurity, Anomaly Detection, Applied Machine Learning, Network Security, Machine Learning, Unsupervised Learning, Supervised Learning, Artificial Neural Networks
Intermediate · Course · 1 - 3 Months

Universidad Austral
Skills you'll gain: Natural Language Processing, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Tensorflow, Applied Machine Learning, Deep Learning, Scikit Learn (Machine Learning Library), Python Programming, Jupyter, Machine Learning, Unsupervised Learning, Algorithms, Supervised Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Networking Hardware, Desktop Support, USB, Data Storage, Hardware Architecture, System Configuration, Peripheral Devices, Data Storage Technologies, General Networking, Operating Systems, Display Devices
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Quality Management, Process Analysis, Process Improvement, Data-Driven Decision-Making, Business Process, Continuous Improvement Process, Team Oriented, Statistical Process Controls, Pareto Chart, Statistics, Statistical Methods, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis
Mixed · Course · 1 - 4 Weeks

The Open University
Skills you'll gain: Sustainable Business, Sustainable Development, Innovation, Environmental Social And Corporate Governance (ESG), Stakeholder Engagement, Business Continuity, Environmental Issue, Social Impact, Business Ethics, Business Architecture, Systems Thinking, Business Modeling, Complex Problem Solving
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Data-Driven Decision-Making, Data Strategy, Business Transformation, Digital Transformation, Business Analytics, Strategic Decision-Making, Analytics, Microsoft Power Platform, Data Quality, AI Enablement, No-Code Development, Big Data, Strategic Leadership, Advanced Analytics, Business Modeling, Artificial Intelligence, Competitive Analysis, Employee Engagement, Strategic Communication, Deep Learning
Beginner · Course · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Economics, Game Theory, Economic Development, Market Dynamics, Socioeconomics, Behavioral Economics, Business Economics, Policy Analysis, Public Policies, Decision Making, Market Analysis, Consumer Behaviour, Supply And Demand, Analysis, Cost Benefit Analysis, Strategic Decision-Making, Competitive Analysis, Production Planning, Critical Thinking, Resource Allocation
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Content Performance Analysis, Target Audience, Facebook, Driving engagement, Social Media Marketing, Customer Insights, Social Media, Social Media Management, Advertising, Marketing, Content Marketing, Performance Analysis, Content Creation, Digital Marketing, Performance Metric
Intermediate · Guided Project · Less Than 2 Hours
University of Colorado Boulder
Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Peer Review, Design Reviews, Interactive Design, User Interface (UI), Interaction Design, Usability, Software Design Patterns, Technical Design, Experience Design, Usability Testing, Technical Documentation, Design Strategies, Technical Writing, Simulations
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Regression Analysis, Marketing Analytics, Business Intelligence, Data-Driven Decision-Making, Statistical Methods, Data Mining, Data Analysis, SPSS, Customer Analysis, Market Analysis, Statistical Analysis, Market Research, Consumer Behaviour, Microsoft Excel
Beginner · Course · 1 - 3 Months