• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Journey Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing MPLS VPNs

      Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Border Gateway Protocol, Open Shortest Path First (OSPF), Network Troubleshooting, Network Routers, Wide Area Networks, Network Routing, Network Monitoring, Command-Line Interface

      Beginner · Course · 1 - 3 Months

    • P

      Packt

      Unity Android — Build a 3D ZigZag Racing Game with C#

      Skills you'll gain: Android Development, Unity Engine, Mobile Development, Video Game Development, User Interface (UI), Game Design, User Interface and User Experience (UI/UX) Design, C# (Programming Language), Development Environment, Scripting, Computer Graphics, Animations

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      كيفية تقييم أداء حملتك الإعلانية على موقع بنترست

      Skills you'll gain: Pinterest, Advertising Campaigns, Digital Advertising, Content Performance Analysis, Customer Insights, Social Media Campaigns, Campaign Management, Advertising, Performance Reporting, Report Writing, Performance Analysis, Marketing Analytics, Digital Marketing, Marketing Management

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Configuring MongoDB Atlas with BigQuery Dataflow Templates

      Skills you'll gain: MongoDB, Dataflow, Applied Machine Learning, Google Cloud Platform, Data Pipelines, Big Data, Data Integration

      Intermediate · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      P

      Packt

      Specialized RMAN Features and Advanced Use Cases

      Skills you'll gain: Oracle Databases, Performance Tuning, Database Management, Database Administration, Cloud Storage, Cloud Services, Disaster Recovery, Data Integrity, Encryption

      Advanced · Course · 1 - 3 Months

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - 한국어

      Skills you'll gain: Generative AI, Customer Relationship Management, Workflow Management, Google Cloud Platform, Applied Machine Learning, Big Data, Business Modeling, Artificial Intelligence and Machine Learning (AI/ML), SQL, Predictive Modeling, Python Programming

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      MS Teams – Security, Compliance, and Advanced Administration

      Skills you'll gain: Microsoft Teams, Data Loss Prevention, Data Governance, Compliance Management, Role-Based Access Control (RBAC), Windows PowerShell, Enterprise Application Management, Security Management, Records Management, User Accounts, System Monitoring, System Configuration, Application Deployment, Information Assurance, Event Monitoring

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      Unreal Engine 5 - Sci-Fi Environment Design

      Skills you'll gain: Unreal Engine, Ideation, Virtual Environment, Post-Production, Augmented and Virtual Reality (AR/VR), Adobe Photoshop, Animation and Game Design, Design Elements And Principles, Creative Design

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Work with Gemini Models in BigQuery - Français

      Skills you'll gain: SQL, Generative AI, Applied Machine Learning, Google Cloud Platform, Big Data, Customer Relationship Management, Jupyter, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Python Programming

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Data Querying in C#: Ecommerce Analytics API

      Skills you'll gain: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, SQL, Data Access, Data Manipulation, C# (Programming Language)

      Intermediate · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Introduction to Data Engineering on Google Cloud - 简体中文

      Skills you'll gain: Data Pipelines, Data Sharing, Data Migration, Google Cloud Platform, Cloud Storage, Metadata Management, Extract, Transform, Load, Data Processing, Apache Airflow, Data Integration, Data Storage, Data Lakes, Automation, Serverless Computing, SQL

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Introduction to Programming with C#12 and .NET8

      Skills you'll gain: Version Control, Object Oriented Programming (OOP), C# (Programming Language), Microsoft Visual Studio, Development Environment, Integrated Development Environments, Computer Programming, Programming Principles, Data Structures

      Beginner · Course · 3 - 6 Months

    Customer Journey learners also search

    Digital Marketing
    Digital
    Marketing
    Entrepreneurship
    Beginner Digital Marketing
    Digital Marketing Projects
    Social Entrepreneurship
    Advanced Digital Marketing
    1…234235236237

    In summary, here are 10 of our most popular customer journey courses

    • Implementing MPLS VPNs: Cisco Learning and Certifications
    • Unity Android — Build a 3D ZigZag Racing Game with C#: Packt
    • كيفية تقييم أداء حملتك الإعلانية على موقع بنترست: Coursera Project Network
    • Configuring MongoDB Atlas with BigQuery Dataflow Templates: Google Cloud
    • Specialized RMAN Features and Advanced Use Cases: Packt
    • Work with Gemini Models in BigQuery - 한국어: Google Cloud
    • MS Teams – Security, Compliance, and Advanced Administration: Packt
    • Unreal Engine 5 - Sci-Fi Environment Design: Packt
    • Work with Gemini Models in BigQuery - Français: Google Cloud
    • Data Querying in C#: Ecommerce Analytics API: Coursera Project Network

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok