• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • S

    SkillUp

    Critical Communication and Leadership Skills

    Skills you'll gain: Active Listening, Conflict Management, Drive Engagement, Concision, Leadership and Management, Leadership, Interpersonal Communications, Professional Development, Empathy, Relationship Building, Verbal Communication Skills, Communication Strategies, Leadership Development, Team Leadership, Team Management, Strategic Communication, Emotional Intelligence, Employee Relations, Cross-Functional Collaboration, Employee Engagement

    Intermediate · Course · 1 - 3 Months

  • W

    Whizlabs

    Exam Prep AZ-305: Microsoft Azure Solutions Architect Expert

    Skills you'll gain: Microsoft Azure, Role-Based Access Control (RBAC), Azure Synapse Analytics, Azure Active Directory, Real Time Data, Zero Trust Network Access, Serverless Computing, Cloud Solutions, Identity and Access Management, Data Integration, Cloud Management, Cloud Applications, Virtual Machines, Cloud-Native Computing, Cloud Computing Architecture, Cloud-Based Integration, Cloud Computing, Solution Architecture, Disaster Recovery, Virtual Networking

    Intermediate · Specialization · 1 - 3 Months

  • U

    University of Illinois Urbana-Champaign

    Modern Issues in Food & Agriculture

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Food and Beverage, Sustainable Systems, Consumer Behaviour, Sustainable Development, Sustainability Standards, Environment and Resource Management, Food Safety and Sanitation, Climate Change Adaptation, Socioeconomics, Climate Change Mitigation, Environmental Policy, Economics, Packaging and Labeling, Public Policies, Economic Development, Emerging Technologies, Policy Analysis, Biotechnology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • F

    Fractal Analytics

    Design Thinking for Data Professionals

    Skills you'll gain: A/B Testing, Design Thinking, User Centered Design, Design and Product, Experience Design, Data Storytelling, Dashboard, User Feedback, Solution Design, Stakeholder Engagement, Stakeholder Analysis, Customer Insights, Interviewing Skills, Empathy & Emotional Intelligence, Business Requirements, Problem Solving, Product Testing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Product Strategy: Lifecycle, Data Insights, Collaboration

    Skills you'll gain: Product Lifecycle Management, Product Strategy, Product Management, Product Marketing, New Product Development, Case Studies, Team Oriented, Market Data, Initiative and Leadership, Data-Driven Decision-Making, Cross-Functional Collaboration, Digital Media Strategy, Strategic Decision-Making, Communication, Strategic Thinking, Innovation, Market Analysis, Data Analysis

    3.9
    Rating, 3.9 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    What Are Service-Level Agreements (SLAs)?

    Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies

    3.9
    Rating, 3.9 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Foundations of Effective Sales Pipeline Management

    Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Operations, Sales Training, Sales Prospecting, Sales, Sales Strategy, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Automation

    Intermediate · Course · 1 - 4 Weeks

  • H

    HubSpot Academy

    تمكين المبيعات

    Skills you'll gain: Sales Enablement, Persona Development, Prospecting and Qualification, Technical Sales, Sales Strategy, Target Audience, Lead Generation, Sales, Sales Process, Sales Operations, Customer Success Management, Content Strategy, Content Marketing, Marketing Collateral, Business Writing, Promotional Strategies, Communication Strategies, Meeting Facilitation, Service Level Agreement, Goal Setting

    Beginner · Course · 1 - 3 Months

  • S

    SkillUp

    Data Architect Capstone Project

    Skills you'll gain: Data Migration, Data Integration, Enterprise Architecture, Data Management, Data Pipelines, Data Integrity, Data Storage

    4.7
    Rating, 4.7 out of 5 stars
    ·
    13 reviews

    Advanced · Course · 1 - 3 Months

  • U

    Universidad Austral

    Limpieza de datos para el procesamiento de lenguaje natural

    Skills you'll gain: Web Scraping, Data Integration, Data Processing, Data Preprocessing, Data Cleansing, Data Manipulation, Natural Language Processing, Jupyter, Pandas (Python Package), Hypertext Markup Language (HTML), JavaScript Frameworks, Data Collection

    4.3
    Rating, 4.3 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Strategic Brand Management: Storytelling & Positioning

    Skills you'll gain: Brand Strategy, Brand Management, Branding, Storytelling, Brand Awareness, Brand Loyalty, Strategic Marketing, Digital Brand Strategy, Marketing Psychology, Marketing Strategies, Target Audience, Target Market, Diversity Marketing, Consumer Behaviour, Governance, Portfolio Management, Persona Development, Value Propositions, Customer Insights, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    APIs in Java: Call and Integrate an API

    Skills you'll gain: Restful API, Cloud API, Application Programming Interface (API), Postman API Platform, API Design, API Testing, Java Programming, Java, Mobile Development, Apache Maven, Application Development, Data Access, Web Development, Eclipse (Software), Software Design

    Intermediate · Guided Project · Less Than 2 Hours

1…238239240…350

In summary, here are 10 of our most popular customer engagement courses

  • Critical Communication and Leadership Skills: SkillUp
  • Exam Prep AZ-305: Microsoft Azure Solutions Architect Expert: Whizlabs
  • Modern Issues in Food & Agriculture: University of Illinois Urbana-Champaign
  • Design Thinking for Data Professionals: Fractal Analytics
  • Product Strategy: Lifecycle, Data Insights, Collaboration: Coursera
  • What Are Service-Level Agreements (SLAs)?: Coursera
  • Foundations of Effective Sales Pipeline Management: Coursera
  • تمكين المبيعات: HubSpot Academy
  • Data Architect Capstone Project: SkillUp
  • Limpieza de datos para el procesamiento de lenguaje natural: Universidad Austral

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok