Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.
Kennesaw State University
Skills you'll gain: Trustworthiness, Brand Loyalty, Customer Retention, Customer Relationship Building, Consultative Approaches, Customer Engagement, Honesty, Strategic Partnership, B2B Sales, Business Relationship Management, Personal Attributes, Consulting, Automation, Digital Transformation
★ 4.6 (22) · Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction Engineering, Laboratory Testing, Construction, Civil Engineering, Structural Engineering, Materials science, Product Testing, Sustainable Engineering, Acceptance Testing, Sustainable Design, Building Codes, Sustainable Technologies, Chemistry, Water Quality
★ 4.9 (21) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Marketing Budgets, Marketing Planning, Marketing Strategies, Campaign Planning, Data-Driven Marketing, Marketing Effectiveness, Budgeting, Customer Analysis, Journey Mapping, AI Enablement, Customer Insights, Goal Setting, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Change Management, Organizational Change, Process Development, Initiative and Leadership, Organizational Leadership, Leadership and Management, Plan Execution, Adaptability, Planning
★ 4 (21) · Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Team Building, Team Performance Management, Team Management, Teamwork, Team Leadership, Team Motivation, Productivity, Team Collaboration, Recognizing Others, Collaboration, Drive Engagement, Professional Development, Employee Engagement, Leadership, Goal Setting, Ideation, Discussion Facilitation, Coaching, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Case Studies, Emerging Technologies, Technology Strategies, Digital Transformation, Business Transformation, AI Security, AI Enablement, Business Technologies, Real Time Data, AI Integrations, Internet Of Things, Cybersecurity, Wireless Networks, Operational Efficiency, Telecommunications, Data Security, Artificial Intelligence, Information Privacy, Network Performance Management
★ 4.9 (73) · Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Pipelines, Prospecting and Qualification, Sales Development, Sales Process, Persuasive Communication, Communication, Value Propositions, B2B Sales, Technical Sales, Sales Prospecting, Overcoming Objections, Communication Strategies, Customer Relationship Management (CRM) Software, Product Demonstration, Sales, Sales Strategy, Lead Generation, Market Analysis, Market Dynamics, Market Research
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Convolutional Neural Networks, Model Optimization, Artificial Neural Networks, Deep Learning, Machine Learning Algorithms, Machine Learning Methods, Model Training, Image Analysis, Machine Learning, Computer Vision, Model Evaluation, Algorithms
★ 4.2 (10) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Keras (Neural Network Library), Tensorflow, Artificial Neural Networks, Deep Learning, Model Training, Data Preprocessing, Model Optimization, Model Evaluation, Predictive Modeling, Data Processing, Development Environment, Predictive Analytics, Project Performance, Design, Software Installation
★ 4.6 (17) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Setting Appointments, Calendar Management, Time Management, Scheduling, Microsoft 365, Microsoft Outlook, Productivity, Microsoft Teams, Business Process Automation, Workflow Management, Automation, Customer Communications Management
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Talent Acquisition, Human Resources, Management Training And Development, Recruitment Strategies, Talent Recruitment, Leadership Development, Diversity Equity and Inclusion Initiatives, HR Tech, Human Resources Management and Planning, Human Resource Strategy, Leadership, Workplace inclusivity, Recruitment, Strategic Leadership, Intercultural Competence, Diversity and Inclusion, Organizational Structure, Human Resources Information System (HRIS), Human Resources Software, Cultural Diversity
★ 3.9 (31) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Interoperability, Medical Privacy, Clinical Data Management, Data Cleansing, Data Preprocessing, Health Informatics, Feature Engineering, Data Transformation, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Quality, ICD Coding (ICD-9/ICD-10), Data Processing, Health Care, Health Information Management, Data Integration, Medical Records, Medical Coding, Data Validation, Electronic Medical Record, Machine Learning
Intermediate · Course · 1 - 4 Weeks