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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Engajamento, Conversão e o Consumidor

    Skills you'll gain: Marketing Analytics, Data Visualization, Sales Strategy, Marketing Strategies, Digital Media Strategy, Data Visualization Software, Customer Engagement, Analytics, Consumer Behaviour, Market Analysis, Regression Analysis, Statistical Analysis, Exploratory Data Analysis, Pandas (Python Package), Decision Tree Learning, Decision Making, Logistic Regression, Artificial Neural Networks

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Z

    Zoho Corporation

    Get Ready to Sell: Guided Projects and Portfolio Development

    Skills you'll gain: Sales Process, Sales Development, Sales, Sales Management, Sales Strategy, General Sales Practices, Customer Relationship Management (CRM) Software, Sales Presentation, Sales Pipelines, Customer Relationship Management, Interviewing Skills, Prospecting and Qualification, Portfolio Management

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Snowflake for Data Science: Intro to Snowpark ML for Python

    Skills you'll gain: Model Deployment, Data Preprocessing, Applied Machine Learning, Machine Learning Methods, Machine Learning, Predictive Modeling, Feature Engineering, Data Pipelines, Data Transformation, Data Science, Python Programming, Regression Analysis

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Agile Practices and Continuous Improvement

    Skills you'll gain: Sprint Retrospectives, Agile Project Management, Emotional Intelligence, Team Management, Agile Methodology, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Sprint Planning, Continuous Improvement Process, Project Planning, Problem Management, CI/CD, Estimation, Risk Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Certified Kubernetes Application Developer (CKAD): Unit 1

    Skills you'll gain: Kubernetes, Containerization, Docker (Software), Cloud-Native Computing, Development Environment, Application Deployment, Software Development

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Time, Change, and Decisions for Marketing

    Skills you'll gain: Marketing Analytics, Anomaly Detection, Advanced Analytics, Bayesian Network, Data-Driven Decision-Making, Forecasting, Marketing Strategies, Strategic Decision-Making, Strategic Leadership, Time Series Analysis and Forecasting, Statistical Modeling, Simulation and Simulation Software, Predictive Analytics, Customer Retention, Reinforcement Learning

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidades Anáhuac

    De la Idea al Éxito: Metodologías de Emprendimiento

    Skills you'll gain: Design Thinking, Agile Methodology, Innovation, Ideation, Resource Management, Business Transformation, Product Testing, Lean Methodologies, Entrepreneurship, New Product Development, Business Strategies, Process Validation, Value Propositions, Customer Analysis

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    SEO Audits: Find & Fix Common Website SEO Issues

    Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Auditing, Content Strategy, Web Analytics, Content Performance Analysis, Technical Support, Extensible Markup Language (XML)

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    MAYA Architecture - Living Room Interiors

    Skills you'll gain: 3D Modeling, Autodesk Maya, Visualization (Computer Graphics), 3D Assets, Computer Graphics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    How to find audience interests with Meta Business Suite

    Skills you'll gain: Facebook, Target Audience, Customer Insights, Online Advertising, Advertising Campaigns, Digital Advertising, Advertising, Market Opportunities, Business Metrics, Content Performance Analysis, Data Import/Export

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Predictive Analytics Project Ideation

    Skills you'll gain: Predictive Modeling, Predictive Analytics, Business Analytics, Customer Analysis, Project Design, Applied Machine Learning, Solution Design, Sprint Planning, Machine Learning, Brainstorming, Trend Analysis, Design Thinking, Analysis, Decision Tree Learning, Deep Learning, Time Series Analysis and Forecasting, Quality Control

    Beginner · Course · 1 - 3 Months

  • U

    UiPath

    UiPath Automation Developer Associate

    Skills you'll gain: Product Automation, Email Automation, Software Development Tools, Application Lifecycle Management, Computer Programming Tools, Software Configuration Management, Software Versioning, Data Cleansing, Data Preprocessing

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Engajamento, Conversão e o Consumidor: Fundação Instituto de Administração
  • Get Ready to Sell: Guided Projects and Portfolio Development: Zoho Corporation
  • Snowflake for Data Science: Intro to Snowpark ML for Python: Coursera
  • Advanced Agile Practices and Continuous Improvement: Packt
  • Certified Kubernetes Application Developer (CKAD): Unit 1: Pearson
  • Time, Change, and Decisions for Marketing: University of Colorado System
  • De la Idea al Éxito: Metodologías de Emprendimiento: Universidades Anáhuac
  • SEO Audits: Find & Fix Common Website SEO Issues : Skillshare
  • MAYA Architecture - Living Room Interiors: EDUCBA
  • How to find audience interests with Meta Business Suite: Coursera

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